VRL Logistics / VRL Group Complaints & Reviews

We have booked a parcel service from Hyderabad to Sivakasi on July 19 the 2022. But in Sivakasi they told parcel is missing, . Please resolve this else provide refund,...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Giriraj Annexe, Circuit House Road Hubballi, Karnataka 580029 India

I booked a Consignment t o be delivered from Surat to Khopoli on 18th July and today 26th July the consignment has still not reached Khopoli. I made several follow-ups and informed their officials the seriousness about the situation and loss i am suffering due to delay from their side. But still it looks like they are least interested to understand my problems. Unprofessional staff. The Consignment coming from Surat to reach Khopoli if it...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Dear Customer Care,
Have booked single ticket for a female travelling from Sholapur to Bangalore ie on 26th july 2022.
For first transaction I didn’t get any ticket but my account was debited.
Thinking that transaction didn’t happen I booked again and got ticket and money was also deducted.
I need refund for one ticket.
Could you please process it soon
Thank you in advance....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: No.28/13th Main Road Anna Nagar Chengalpattu Pin-603 001

Consigment number- [protected]
consignor- zehe metals
consignee- sez recycling

material reached vrl chengalpattu on 8/07/2022
i dint receive my material till date (22/07/22), i have been complaining abut this in vrl, but they are just asking time to search, i am requesting them daily to search, but still din't receive my material

item- auto parts...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Address: Zirakpur

Missing components
I gaurav bhatia Consignee Of 7 packages of pb food items.
Consigner Yms international from mahuva (MHV) gujrat,
At the time of delivery your store says one package is missing and we’ll deliver it to you by tomorrow but today its fourth day and there is no resolution. Invoice number is 168 and LR number is [protected]. I request you to kindly look inti this matter and get the resolution done as soon...

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: delhi & hyd

Website: www.vrllogistics.com

We have booked the material with 500kgs but they have charged of 800Kgs even in volume which cannot be 2500/- rupees variance.
Then at the time of delivery they have also agreed by seeing the weight in VRL weigh bridge itself.

But the answer was is due to LR has raised we couldn't support from delivery branch you have to discuss with booking branch....

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: A101, Konark Orchid, Wagholi pune 412207

I had put my bike for transferring to wagholi pune from honavar it has been damaged heavily even after payin more tham 5k. The lr no is [protected]. It is a heavy shock for me to see my bike like this. I would need an answer for this for break me emotionally and my bike physically....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

We have booked the goods from Hyderabad to Mysore on 7.7.22 and they assured us to deliver household goods within 5 days but still they have not delivered and now even they stopped to pick our call, this is very serious issue as our household items are very important to us, kindly look into the matter and solve it...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: hubballi

Vrl logistic charges 260 rs while booking. when it was recived, again vrl logistic charges 30rs. can you explain what is 30 rs (miscellaneous + hamali ).

did you mentioned in terms and condition again charging extra rs while reciving.?

or 260 RS is includes every think na while booking ?

and what is miscellaneous 20rs you charging?...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Rv College , Mysore Road Branch

For every consignment there will be damage...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

I am traveling from VRL bus number MH09EM7782 and in this I face water leakage from windows seat number U30. This is 3 time I face same issue in VRL bus while traveling to Pune and Nagpur route.
I have paid for single seat but I have to adjust in two seat berth with other passenger.
Your service worsen day by day will be effect your business one day if you not improve it...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bangalore office b gandhinagar

Parcel was fully paid at start point but still charging "miscellaneous" at the destination. This is nothing but a scam. Please top management look into the matter.

Save your company...

+1 photos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I have purchased material from Lucky Textiles Ludhiana. Material reached Hosur branch office to collect the material but they are not giving material without CONSIGNEE'S copy.. I have CONSIGNEE'S copy photo in my mobile. Lucky Textiles didn't send us the consignee copy and also it seems they missed it. So please help me to how to take my material..my L. R. No. Is [protected]. Material value around ₹40, 000.. I have invoice copy also in my...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Fadkar lane, hanuman katta back side

In Latur Maharashtra branch office
Looting money in the name of hamali.
They charge 20 RS per bag for only loading bag in our vehicle. Market rate is 7 RS per bag....

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Bolwar, Puttur.

My parcel LR No. [protected] booked at Bangalore on 14/6/2022 was found to reach Puttur on 17/6/2022. However, nobody informed me over my phone number mentioned in the consignment either through sms or call. However, I got information on 21/6/22 from sender that parcel reached Puttur VRL office on 17/6/22 itself. When I went there today to enquire the same, at around 8 :15 pm, the staff at the counter rudely behaved with me and didn't respond...

+2 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Kharadi, Pune - 411014

Reference to our mail on Saturday 11/June / 2022...
We have booked through Doc number [protected] dated 1/6/22 for 7 bundles booked from Wagholi Pune.
Out of this 1 bundle are missing not received.
The received 6 rolls are all damaged & received on a very poor state.

The Party is asking for refund for the goods damage by your company due to mishandling through vehicle number DL 1L AB 2684.
The...

+4 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Our supplier has booked our shipment on 30/05/2022 for Pune with VRL logistics.
From then I am continuously following up with their customer service but nobody seems to be responding.After several emails and Phone callings, today they told me that our shipment got missed by them and they are searching it. On VRL it is still showing parcel at Salem TPT.
Now let me inform this parcel was very urgent and our customer paid to us...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

LR Number-[protected]

This is 12 th day from 31 st may 2022 on which the consignment is hand overed to vrl from banglore to pune.
now this consignment is in pune south and not delivered to our factory from last 6 days.
Nobody is taking care of these things.
Please deliver my consignment to prescribed address....

+1 photos

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Address: Pune

Bilty number [protected]
Booked from Pune fursungi on 30.05.22
Destination: Thane

Till date not reached to Thane. Or which material reached to Thane is not our material.
My customer is shouting to me.
Can you do something?...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

Booked materials to dispatch from Bangalore to Aurangabad on 2nd Jun 2022. LR - [protected].
Now when we call aurangabad VRL, he says the material is missing. How a 250 kg material can be missed?
Please take this complaint on priority...

Helpful

Be the first one to find this review helpful

Found this helpful?

Write a comment

VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 13

We booked a parcel service, but it is missing

Consignment Delayed too much for delivery

Have paid twice for a single ticket

Lost of material from vrl warehouse

LR number 1055629886 missing components

Charged nearly double than the actual weight

Goods heavily damaged while transporting

Not delivering goods

Delivery charges

Goods damage

Bus services and water leakage from windows

Miscellaneous scam

Lr no 1054494733

Hamali charges for loading

Rude behavior of staff at Puttur, Dakshina Kannada office

One parcel Roll Missing

Parcel missing LR number 1055098136

My consignment is not received yet after lot of follow up with customer care

Material not reached / missing

Materials Missing

VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

Complaints recently resolved by VRL Logistics / VRL Group customer care

Most useful VRL Logistics / VRL Group reviews

VRL Logistics / VRL Group reviews & complaints page 13

VRL Logistics / VRL Group related businesses