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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Oct 14, 2024
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VRL Logistics / VRL Group reviews & complaints page 15

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U
Udaykumar Awati
May 4, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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New product damaged while delivering

Address: http://vrllogisticspackerandmovers.in/

I have booked transport to deliver my items(like, sofa set, bags, boxes, etc) from Bangalore to my Village and also took the insurance for new product(Sofa set) damage also. For this, I have paid 14000 + 750(insurance for sofa set).

The team deliver the items to my village but while carrying it they have damaged brand new sofa set in some places. So, I asked VRL team that while delivering the sofa set, in parts you damaged...
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S
Shankey singh
from Kanpur, Uttar Pradesh
May 3, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Not delivered full consignment

Address: 122/198 sarojini nagar kanpur

Vrl transport are not submitted full consignment before one year I complaint in serveral time but they can't take interest it's say only golmal ans...
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P
Poornchandra. Kambalimath.
May 3, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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2 Parcel missing

Address: Kambalimath automobiles Hungund

We have 3 box parcel from shivamoga supreme auto ( Bajaj spares) in that we got only one parcel, other two parcels are not delivered yet, no bady is responding properly about the parcels, plz help us to reach our parcels... Kambalimath automobiles Hungund thank you
LR No of parcel is 34607487...
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B
Bhavaniprasad Lagudu
May 2, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Misbehaved when asked for excess rates for shipment

My self Aruna Pyla Proprietor of Anjana Traders Narsipatnam PIN-531116. We have been using VRL Logistics for our shipments from all over India. Recently we had a shipment which costs around 1000+ rupees. VRL TUNI, PIN-533401 has transported the shipment without our confirmation regarding the excess cost which should be paid for the shipment. After shipment they were expecting 1250 rupees additional money just for the transport from VRL TUNI...
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M
Mrs Punam Tommar
from Kanpur, Uttar Pradesh
Apr 29, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Delay in delivery and charged storage fees

Address: 133/234, NEAR KANPUR AGRA TRAN SPORT, TRANSPORT NAGAR, KANPUR-208023 Kanpur Uttar Pradesh

To
The manager
Vrl logistics

Dear Sir,
This is to bring into your notice that Vrl kanpur has delayed my materials to me after keeping it for 4 days and when I spoke to Rahul Dwivedi (manager) there a day before yesterday he said no charges will be imposed, no one has informed m ed about the arrival of material from Pune, I tracked 4 days back that it reached kanpur. I made calls many times but no one...
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A
ani pa
Apr 28, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Payment paid hone ke baad bhi extra rs pay karya or uske alawa labour se bhi extra paid karne ke liye bola

Raipur to surat niyol mei mera mall aaya maine raipur cg mei 500 pay kiya usle baad surat mei 70 rs mis.charges and hamali ke liye jabardasti humse vasul kiye gaye uske baad labor se hamali bhi extra payment manga gaya jabki humse phale hi hamali ke naam par paymenr le liya inhone
L.R no. [protected] sharad parakh ke naam se tha parcel...
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1
1301k
Apr 22, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Unethical behaviour (Half of goods/materials not received)

Address: VRL Logistics Movers & Packers, KH. No-150, Near Shiv Mandir, Village-Dhulsiras, Dwarka Sec-24, New Delhi - 110077.

Dear Concern,
This is K. Karthikeyan. Shifted house goods from Delhi to Pune on 27.03.2022. Received some goods on 04.04.2022 that too in damaged condition. Till date didn't receive rest of the goods, its almost a month now and VRL concerned person were not giving any response and for last one week they are not picking up the calls either.
On 04.04.2022 while delivering goods to my location in Pune, VRL persons told that you...
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R
RAMESH KUMAR ADARI
from Chennai, Tamil Nadu
Apr 21, 2022
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Damaged Product Return Delayed

Address: Harsh Machines and tools Rajkot Gujarat

LR no.[protected]

Product was damaged in the transit and has to be returned back to VRL Rajkot from VRL Visakhapatnam CL
Inspite the seller (consignor) submitted all the required documents damaged product is not retuned.Please check this matter unless seller receives the damaged product he will not process my refund my money got stuck because of VRL as reported by the seller....
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S
Saifuddinzaki
from Delhi, Delhi
Apr 21, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Your employee rejects to take my consignment

Address: Kamla Market , Delhi - 110006

Since 10 years my consignment is going through your logistics.
But from 3- 4 times your employee rejects to take it and miss behaves.
His name is Rajesh
Please suspend him...
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M
MTC Ahmedabad
from Ahmedabad, Gujarat
Apr 19, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Lost parcel

Address: HIRABHAI MARKET, KANKARIYA, AHMEDABAD-380022

Sir, i boocked one parcel from ahmedabad.
The details are below:-
consignor-maruti trading
consignee-bhavani sarees & readymade
lr no-[protected]
booking date[protected]

sir till today my customer did not get the parcel and when i went to vrl office from where i boocked the parcel they also dont know about the parcel and they did not gave me any proper reply. The cost of the material is arount...
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J
Jazba
Apr 18, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Customer harassment - unethical behaviour

Website: www.vrlgroup.in/contact_us.aspx

This is with reference to the bilty number [protected] for my shipment from Erode to Jaipur.
After showing the ORIGINAL BILTY, the person in-charge at Jaipur Ram Niwas is refusing to release my material. We are a small startup based in Gujarat, and we get stitching done in Jaipur through a small artisan who doesn’t have a business stamp. We have been harassed by your jaipur branch. We have spent close to Rs 1000 already by going...
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S
sampada joshi 16
from Bijapur, Karnataka
Apr 15, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Accident caused by vrl bus on 28th march

On 28 march 2022, our car Renault duster ( ka 25 MB 1747) was damaged by your bus no. KA 25 C 5631 infront of the BVB college Hubli, we had informed your vrl office they said that they will contact us soon but, till date we didn’t get any call from your staff. Please look into this issue...
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K
kvagro1
from unjha, Gujarat
Apr 14, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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After accepting door delivery shipment asking extra amount

Dear sir/madam,
we book VRL service for door delivery when shipment reach destination place at that time pune office ask extra amount other then our booked receipt amount and not delivery our shipment.
also we booked on 08.04.2022 and destination they got on 14.04.2022 the distance between from to destination place is 750 km approx. and they take more then 6 days please solve our query
VRL Tracking Number: [protected]...
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N
Narayan Hasaragod
Apr 10, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Congratulations! a customer died

I am a regular customer who use VRL buses for travel.
On 10, April 2022, I booked a bus to Sirsi. A pick up bus brought me to VRL office at Sheshadri Road at 8:26. I have not received the bus number or driver contact details. When enquired, they asked me to walk to Gandhinagar office and bus will leave by 9pm. I rushed without having food and walked for half an hour to reach out Gandhi nagar since the place was not familiar.
Till...
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M
Metalacoustic Aditya
Apr 4, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Additional charges, parcel not delivered even after 8 days of pickup.

Address: VRL cargo Movers and packers Balkum, Old agra road, Thane, Mumbai- 421302

I opted for VRL cargo movers and packers to shift my things from Kalyan, Maharashtra to Rohini, Delhi. Vijay is he person I was in contact with. They took my parcel on 27th March 2022. I showed to delivery man that this parcel weighs 30kg in total. The quote was it will be 65Rs per kg of weight and that amounted to Rs1950. I made partial payment of Rs1500 at time of pickup. The VRL person Vijay called after 2 days and said that parcel weighs...
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V
vsj minerals
Apr 4, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Status unknown Consignment number 1055960091

Vrl Logistics ltd booked consignment on date 28/03/22 but the status is showing transit to Salem. We have tried to contact the number several times to landline and mobile[protected] but not picking up and when we try with our phone numbers to[protected] always busy. Consignment number [protected] still status is unknown....
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K
karunadu 001
Apr 1, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Rude behavior of gokak office staff

Address: GOKAK

This is to bring to your notice that the office staff in gokak vrl office has behaved rudely and unprofessional. They are not co operative and behaving in in disciplinary manner. Hence I had to cancel my parcel and return it to sender. It's our request to teach your office staff to behave in proper manner....
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Ranjeet kumar Jain
Mar 30, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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One article Short during Delivery of Goods

Address: NovaLabs Chandigarh

LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
Already 3 days over and I'm follow up everyday by phone call still not find short one box .

Pls itz my request kindly Find the short one box and deliver to my address as soon....
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Ranjeet kumar Jain
Mar 30, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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One article Short

Address: Chandigarh

LR No.[protected] of 6 box booked on 22/03/2022, in that i received only 5 box and remaining one box is short during delivery.
Already 4 days over and I'm follow up everyday by phone call then also not find short one box .

Pls itz my request kindly Find the short one box and deliver to my address as soon....
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G
Gaurav Khairnar
Mar 25, 2022
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Staff behaviour

Address: Vashi

Pathetic staff. uneducated behaviour so dump.
Arrogant behaviour.

Do not go with any VRL service....
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