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VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

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Updated: Mar 16, 2025

Complaints 1259

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So far, so good. VRL Logistics / VRL Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope VRL Logistics / VRL Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

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increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

I had lost CONSIGNEE'S copy

VRL Logistics / VRL Group reviews & complaints page 7

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Address: VRL Madurai Tamil Nadu

Date of booking[protected]
LN No- [protected]
VRL Madurai (TN-MRI) - [protected]

we Farmsons Agri Solutions a company dealing with Agro Inputs, We supply goods from sinner Nashik, Maharashtra to Tamil Nadu state.

we have booked 121 packages through VRL logistics on date of[protected] as a door delivery to Madurai TN. But unfortunately due to not proper handling of material we received more then 10...

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We have boarded the bus KA25C9559 from Bangalore to Mahalingapur. The initial pickup vehicle from Vijaynagar was delayed by 30 mins. We reached the actual destination by 30 mins delayed. The bus which we wanted to board was parked 5 mins ahead of the actual area. We boarded the bus by walk. There was another pickup vehicle passenger who not yet arrived so I have requested the bus co driver that I will go down for 2 mins to bring food. He...

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Address: Ambernath west

Sir our parcel left from banglore on 20th April to reach ambernath it tak 4 working days but still no update ones our banglore office call they said parcel not getting scan and 24th they said now we will send in 4-5 days, after that parcel com to Pune around 25th 6 pm, then again no tracking after that it's in Pune when we call ambernath branch it's urgent then they say 7 pm is slpging time now call in morning, i[censored] people can't call also...

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Worst service ever, courier not received after 15 days
Consignment number [protected]...

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Courier not yet received after 15 days...

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It was booked on 13 april, half received after 15 days and half is on the way, what type of service you guys are providing, please stop this for better business
Consignment number [protected]...

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We booked a material from your Sankrail Depot on 3rd February, 2023, for Guwahati vide LR no. [protected]. We had spoked to the booking office for door delivery of the material at Guwahati. While booking we were told that we can have door delivery of the material once it is delivered in Guwahati, as they are not able to confirm the door delivery from the booking office in Kolkata.
The material was booked and shipped. We checked the...

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Materials are booked from Delhi to Barora, Dashrath in VR Logistic.

When I received the Materials and checked, one of the components is damaged and it is Imported and also costly which is not easily available and need to Import.

As discussed with the vendor, they have sent the materials in good condition without damage, but this was happened due to the mis handling and there is also marking about the side and...

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Hello sir,

This is from Anu Tex coimbatore.
Our parcel booked from before 2 weeks and not reached coimbatore till today
While tracking it's showing in-transit in Salem for long day
Estimated delivery date is already exceeded
I need parcel on emergency basis
Kindly help to get my parcel without delay as it's emergency delivery

Tracking I'd:
[protected]
[protected]...

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Address: Hyderabad

Dear sir,
LR number : [protected]
Date of booking : 04/03/2023
We have booked our consignment from ranigunj Hyderabad to Bargarh orissa which contains 3 items, 1 main gunny bag which contains fittings was missing, it's been 50 days upto now there is no proper response from vrl. Because of their mistake our workers are idle at workplace and we are getting 20k loss per day. Please find the solution asap....

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Address: Plot No 1973/2267, At - Narayan Vihar, Po-Phulnakhara,

Dear sir
I have booked consignment from Tiptur to Garhwa, jharkhand Pin code 822128 where i have clearly mentioned delivery address in invoice copy. But after getting LR copy I saw the destination place is Vanarasi local TPT. Today morning I got two phone call from two different no as they told me they are calling from VRL Tiptur
+[protected]
+[protected]
They told me there is wrongly mentioned destination...

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Address: Sterling Park, Hebbal, Bangalore

We couriered a mango crate from Pune to Bangalore on 14th April 2023.
The details of the order are attached herewith.

LR NO. [protected]
Date : 14 April 2023 at 02:36PM
From Pune to Bangalore

The consignment was for a total of 48 pieces of mangoes, however, while we were collecting the same from VRL Bangalore Gandhinagar office, it was noted that some one mishandled the crate. The same was...

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We had booked 29 boxes from Ranebennur to Tumkur wide LR no: [protected] on 06.04.2023.
Our customer has received only 28 boxes.

Kindly deliver one short box on an urgent basis.

NOTE: Box contains LIfe Saving Drugs....

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When i am in person visiting vrl logistics iti circle circle nashik branch, still it is asked to share the xerox copy of my aadhar card. I m in person visiting and also showing my original aadhar card and also ready to share the soft copy of it but still the person sitting in there is not ready for it.
Not able to understand why only hard copy is needed. The office is so inside midc that no xerox outlet is nearby. Almost 5.7 kms we...

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Address: Arekere Bangalore

Dear Sir,

More than 8 shipments have not been delivered and this information has not been bought to our notice for over 2 months and now when we are asking the status of the shipments they are telling us to pay the demurrage charges.

also who will bear the loss of the sale of the shipment that was to be delivered

Kindly address this

[protected]
[protected]
[protected]br...

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Address: Chandrakanta H No 1-11-90/2. Eklaspur riad. Raichur 584101. Monile no 8197094225.

The sofa set is booked from Bangalore to Raichur vide slip no [protected].

It reached Raichur 8.4.23 and the total packing is damaged. The sofa sheets are also damaged and all cloth has become dirty.

The Raichur and Bangalore concern managers are not responding properly.
Photos are sent here.

I request to pay me the sofa cost as per bill Rs. 21, 240.00

The photos enclosed....

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Address: Lucknow up India

Dear sir I am Niranjan Singh from C S GROUP OF INDUSTRIES LUCKNOW up
I booked a material from Lucknow to Chennai innore.
But only one cartoon is diliver to customer
One is short from Hyderabad
I call you many times but not give proper answer
Very careless staff and idle service
Plz look matter and solve

Niranjan Singh
C S GROUP OF INDUSTRIES LUCKNOW up
Tracking number...

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Address: Sunkadakatte

LR No - [protected]
Booking Date - 28/3/23
From Bangalore To Bhiwandi
Materials Not Delivered
Already 9 Days
Door Delivery - 1000 Rs
Charged
With 4 To 5 Working Days
Materials Should Deliver
Last Time Also Same Issue...

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Team,

This is to inform you that we are not getting correct update for the Consignment No: [protected]

It was dispatched on 22nd March 2023 since we are not getting the correct update.

Please provide the correct information

Regards,
For Mahalaxmi Safety Solutions
[protected]...

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We have We have booked to deliver our two(2) wheeler from Tumkur to Kalburgi on 27/03/2023. The concerned logistics people from Tumkur informed us that the vehicle will be dispatched on 28/03/2023 and reach Kalburgi on 29/03/2023 wednesday. But till date i.e. 1st April 2023, we haven't received our vehicle. Even after many calls we are not informed about the exact day or time of delivery. Feeling very bad for the response and delayed delivery....

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