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VRL Logistics / VRL Group Complaints & Reviews

www.vrllogistics.com

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Updated: Mar 16, 2025

Complaints 1259

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252

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1007

So far, so good. VRL Logistics / VRL Group is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope VRL Logistics / VRL Group will keep up the work and continue to help more customers with their concerns even better 🤝

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Lr number 1081226823

Parcel Booked for Pickup & Delivery not Picked-Up & Not Refund My money back.

Package not delivering : even no one giving status

Most useful reviews

increasing price from rs 6.50to rs 7.50 with in 15days and door delivery by rs 500/-

I had lost CONSIGNEE'S copy

VRL Logistics / VRL Group reviews & complaints page 5

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Our Party Booked the material from Madurai to Murthal, Sonepat. GR no is [protected] on May 4, 2023. It is 19th today and we have not received the material. This is not the first time we are facing this problem. NO proper update available on your tracker also. This is the worst of the services we are getting from your company....

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Address: AHMEDABAD

We have booked consignment no: [protected] on[protected] from Bhiwadi to Ahmedabad but our consignment dispatch to some another place form Delhi TPT. We have made more 400 call to related branch of VRL logistics but non of your employee communicating with us properly and we not getting any update form mail also, please check our consignment and solve our issue ASP.

sincerely,

MONO CHEM ENTERPRISE
Mo.Iqbal...

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Address: Pune

Dear Sir

This has reference to our shipment of furniture good booked at VRL Wagholi, Pune office on 4-May-23 AWM [protected]. The said consignment was for destination Guwahati expected to reach Guwahati by 13th May. By 15th may it didn’t reach Pune and when we enquired, we were told that material was lying in Pune Phursungi hub and didn’t even start from there. The status was not updated correctly on online tracking and...

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Address: #24 Valepura Varthur Post Bangalore East Taluk BENGALURU, KARNATAKA India, karnataka,

Dear Team,

From Hoodi no one Response from VLR Team, They Are All negligence from Hoodi Branch.Pls Updated .

Tracking ID :-LR No:-[protected]

rgds
shashi...

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This consignment was booked on 13th May but is still now the consignment was in Bengaluru. I accepted that it took around 780km and 17 hours to reach the destination by train, but on roadways, at least you can able to deliver in two to three days, which is acceptable. Here, this consignment was still in Bengalure. I've inquired yesterday at the Bengalure office of the Bengaluru TPT (SBCTPT), and the person said it would be moved to Salem...

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[protected] consignment number. My parcel was booked from Maharashtra to Bangalore. On receiving the parcel there where multiple holes and material were coming out. Loss of material...

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Item send on
LR [protected] on 09/05/33 under VRL logistics is not yet delivered.
Item very urgently required today...

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Address: SURAT

We have booked 2 different consignment from surat
With below docket number

[protected] booked on[protected]
2) - [protected] booked on 2-5-2023

But there is not any status of my material online

Also there is no response from customer care or your booking office.

When i go to my booking office of your company, your executive replied me that there is stuck of heavy...

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Address: kuvampu nagar 5th cros bellary

LR no [protected] item missing, no response from VRL staff and not lifting calls...

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We have booked 4 bags of seeds from vijayapura to kurnool. Out of 4 only 3 got delivered and one is missing . I have tried calling VRL customer care number and it never worked. This is not happening for the first time it happens most of the times when i book something with VRL Logistics. Please send the material back to kurnool .

LR Number : [protected]

Call on [protected]

Regards
Yamini...

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Address: Dhanlaxmi dryfruits and sweet

@VrlltdOfficial @transportindia my item was booked on 2nd may 2023and today is 15 may 2023 ! Where bad @VrlltdOfficial transport! I have booked food products value of goods 10k if items is demage or spoil I wil file case on @VrlltdOfficial service...

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I ordered one material in Delhi. The vendor packaging the consignment and hand over to VRL Logistics on 08/05/2023 and tracking number is [protected]. Still the material is Delhi only (14/05/2023). Very poor customer service. They are not picking any customer calls. Always busy. We can't connect any booking office also. They given customer care number but it will not connect. Bad service...

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I am facing a late dispatch issue from Mangalore for the 5th consecutive time, and no resolution has been given to us since then.

LR No - [protected]
Booking Office - Mangalore.
Destination - Rajkot (Gujarat).

The said material was dispatched from Konspec factory on 11th May, but till date there is no movement from VRL.

We wanted to know the reason and also let us know what is the...

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Dear VRL Team,

I am facing a late dispatch issue from Mangalore for the 5th consecutive time, and no resolution has been given to us since then.

LR No - [protected]
Booking Office - Mangalore.
Destination - Rajkot (Gujarat).

The said material was dispatched from Konspec factory on 11th May, but till date there is no movement from VRL.

We wanted to know the reason and...

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Dear sir,
i booked my food items from bhalki to kalmboli with LR No- [protected]
but i lost our consumers copy they teeling required bond paper with notary.
kindly resolve the problem...

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We had book the consignment from pune, maharashtra on dated 17/04/2023 and destination pincode address is Raigarh, Chhattisgarh. But it is now nearly 20 days passed still material is not reached to its destination. Our client suffering a major loss due to unavailability of material. So we request you to look into this and send the material to its original pincode address.

Consignment number- [protected]...

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Address: Yadav Nagar housing board plot no 185, Nagpur Maharashtra 440026

Sir
I am Ganesh gahane
From Nagpur Maharashtra 440026
I have been booked material from rajkot to Nagpur 28 April
Builty no [protected]. And
Builty no[protected]

My material pending for surat transport
On 29 April not dispatch for Nagpur city . Today date is 16 days for pending material

I request you please send me material
Nagpur transport
My contact number...

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Address: Kurnool Andhra Pradesh

Why customer service people are not responding on to the voice calls from since one day even upto 5 pm no response from your side
Because my parcel has been delayed...

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Address: Kurnool Andhra Pradesh

Why customer care number are not responding to calls from since yesterday date 12/5/23 regarding the delivery details too much neglect towards the customers why are u not lifting the calls...

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Dear VRL Logistics team,

I am writing to express my dissatisfaction with the recent service I received from VRL company. I had placed an order with your company on 27/04/2023, for Bangalore.It reached the hub on 03/05/2023 but unfortunately, the delivery was delayed without any prior notice. However, that was not the only issue I encountered. The delivery team's behavior towards me was extremely rude and unprofessional.br...

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