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VRL Logistics / VRL Group Complaints & Reviews

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Last updated Oct 14, 2024
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VRL Logistics / VRL Group reviews & complaints page 3

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J
Jovin Mv
Aug 29, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Difference in freight charges

Lr [protected] booked in rajkot to palamner, while booking charges are 2147 considering volume and actual weight ch weight considered as 190 kg.Parcel reached destination and now asking me to pay 3500 extra.Actual standard volumetric weight conversion is l×b×h(cm)/5000 standard calculation, vrl is showing their own calculation and asking me to pay 3500 extra, Im trying to contact through phone nobody responding, Mail sent to customer care...
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S
Sadabshaikh
Aug 26, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Bus not same as booked

Currently I'm traveling in a vrl bus from Mumbai to Bijapur, I have booked ticket in sleeper bus, but when the bus arrived it was a sitting chair they told us at hotel the other bus is waiting for us but now the hotel is in the Pune and they are forced us to travel like this till Pune and charged us for the sleeper and also condition of the bus is too poor, dirty the sit cover is fool of dust I want my money back! Worst experience ever!...
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S
ssp999ssp
from Vijayawada, Andhra Pradesh
Aug 23, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Stock theft

Address: Vijayawada

I have received stock from vrl transport
The stock has been stolen in transit.
13 pieces of rubber balls of Rs.29/- each amounting
13*29= 377/-
Kindly revert
LR NO [protected] vrl transport

Sanjay
[protected]@gmail.com
[protected]...
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M
Modern decor company
Aug 19, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Exchange of parcel

My parcel has been wrongly delivered. The parcel has been exchanged and I have no idea where my parcel is.
It's impossible to contact the VRL customer support and the VRL office staff just hang up when I explain them about the issue.
The LR no is [protected]....
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M
Modern decor company
Aug 19, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Exchange of goods

I've received a wrong parcel which has been exchanged. My item has been delivered somewhere else and somebody else's item is with me. The LR No is [protected].
The customer care phone number and email are not responsive. When I call the VRL offices they simply hang up....
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P
Pintu12345@jio@007
Aug 13, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Delivery of the goods

Address: VRL OFFICE LOHAMANDI INDORE

My goods/parcel was sent from Karnataka to Indore. The baggage has been reached on 9/08/2023 and the workers at VRL OFFICE LOHAMANDI INDORE are neglecting to deliver the parcel at my doorstep as it is door delivery mode of payment. I continuously requested them to deliver my goods but they blocked my phone number. One particular worker from the office was rude and his phone number is [protected]. The baggage has important things and i need...
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B
betterfun2shh
Aug 12, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Goods not dispatched from delhi even after 5 days of booking

Goods not dispatched from delhi even after 5 days of booking having tracking number :- [protected] booked on 07.08.2023 but till time the same was not dispatched from delhi, very unprofessional, due to such delay i am facing loss who will be responsible for the same...
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I
Imran Ujjainwala
Aug 3, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Material received

Address: INDORE

We had booked goods for Bhubaneswar on VRL transport which received only 59 bundles in Bhubaneswar 01 bundle not received or no update...
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H
HSL
Aug 2, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Extra Charges Taken by VRL Representative

Address: Sinnar, Nashik, Maharashtra, 422103

Dear Sir / Madam

Refer to the issues about the following VRL Logistics Consignment No.

LR No. [protected]
from Sinnar-422103 to Beawar-305901
Charged Amount - Rs. 1850 /-

LR No. [protected]
from Sinnar-422103 to New Delhi-110020
Charged Amount - Rs. 2100 /-

It may your Counter Representative had charged an extra amount

Please review these...
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A
Aashi Sachdev
Jul 27, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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How can they damage the product

Address: Ulhasnagar

They had completely damaged the product...
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M
Maap Instrumentation
from Coimbatore, Tamil Nadu
Jul 19, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Our Consignment Not delivered destination

Address: Sidco Industrial Estate Coimbatore 21

Customer Booked 7-7-23 at kolkatta reached on 14-7-23 at Coimbatore but other branch (Arasur Branch), Customet Delivery To Chettivethi Branch, in 4 Days They Are Not Moving To The Pracel,...
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D
Divyaan
from LUDHIANA, Punjab
Jul 18, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Carton missing

Address: ludhiana

I booked a carton 0n 7/07/2023 from Ludhiana to chennai guindy .carton didnt deliver upto 18/07/2023 . Ludhiana authority say its short in ambala and ambala authoriy say its short in ludhiana. no one is giving proper answer.
tracking no [ [protected] ]...
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R
Jul 9, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Missing of material vrl no-1069788062

Address: Odisha,Jajpur vrl logistic office godown.

Sir, I have booked both my packets from 21st June. Till now I have received a packet from Ahmedabad office. One packet has not been received, so please deliver the goods material to me a little early. vrl no [protected]....
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S
Shridhar Boddul
Jul 5, 2023
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Rat-Bitten Consignment

Address: Juhu

Consignment id: LRNO :[protected]

Our company had ordered Homoeopathic globules from Indore which were stored in the VRL Logistics godown in Saki Naka, Andheri East. There were 100 kg quantity globules packed in 1 kg packaging. 25 kg globules were stored in each sack making it 4 sacks in total. One of the sacks was torn when our staff went to collect the consignment. We strongly believe the sack was bitten by a rat at several...
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S
srinivasan1990
from Chennai, Tamil Nadu
Jun 26, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Parcel has not cleared from Bangalore TPT

Address: Vrl Logistics , Bangalore TPT

Sir, I have Ordered one parcel from Mumbai UlashNagar on 07.06.2023 it has reached to Bangalore TPT on 12/06/2023 but till now goods is not cleared from that place and I have contacted through the telephone but they are telling parcel is missing how it is possible and I think they are cheating us and please do something to clear parcel from there do my needful...
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S
Svkselva
from Tirunelveli, Tamil Nadu
Jun 22, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Booking issue and ph no switch off issue

VRL Tirunelveli is worst to the core.if we give the parcel for booking, they are not giving bill, they will ask the person to go and they are keeping the parcel with them for 2-3 days.if we try to call them ph no will ever switch off.

Why are you running VRL in Tirunelveli if you treat customer like dogs with no response...
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R
Ratha Raju
Jun 22, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Parcel not received as per the tracking details

I'm from Selvi Tapes, Tamilnadu. I have booked a parcel from Mumbai ulhasnagar. LR No is [protected].
While I tracked the detail, it shows as it is reached Bangalore. But when I contact Bangalore branch they said its missing. So I contact Mumbai branch, they told that they have sent the parcel. How could I get my parcel. Please do the needful for getting my parcel...
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M
Mmighty Elevators
Jun 18, 2023
Sep 2, 2024
This thread was updated on Sep 2, 2024
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Mishandling the materials got damaged

Recently I received my materials from Ahmedabad to pollachi through VRL which was very pathetic worst experience which I ever had...very inefficient people..they missed some of our materials in the consignment and lethargic attitude..they are charging for loading and unloading as well ..I will never go with VRL and will mot recommend.....
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N
nrsecurities
from Kochi, Kerala
Jun 15, 2023
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Material not delivered. Tracking not updated

LR no.[protected]
Booking date : 07.06.2023...
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G
Gujarathi Nagaraju
Jun 14, 2023
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Vrl Logistics Ltd Kurnool

VRL LOGISTICS LTD
KURNOOL NEAR GADIYARAM HOSPITAL .
We are not happy with transport service. The below major concerns are.
1. Booking service is not good
2. Customers response not good.
3. No response on call.
4. Staffs are not good.

Please look in to it immediately....
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