VRL Logistics / VRL Group Complaints & Reviews

Concerned sir/madam,
As I wanted to start this complaint with either dear or respected but after experiencing your service I realised you are neither dear nor respected one(atleast the delhi branch).
This complaint is about my experience in VRL logistics KIRTI NAGAR branch, Delhi.
I had a parcel to be received from kirti nagar branch. When I called regarding the same the employee told me that parcel has been arrived...

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Lr [protected] booked in rajkot to palamner, while booking charges are 2147 considering volume and actual weight ch weight considered as 190 kg.Parcel reached destination and now asking me to pay 3500 extra.Actual standard volumetric weight conversion is l×b×h(cm)/5000 standard calculation, vrl is showing their own calculation and asking me to pay 3500 extra, Im trying to contact through phone nobody responding, Mail sent to customer care...

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Currently I'm traveling in a vrl bus from Mumbai to Bijapur, I have booked ticket in sleeper bus, but when the bus arrived it was a sitting chair they told us at hotel the other bus is waiting for us but now the hotel is in the Pune and they are forced us to travel like this till Pune and charged us for the sleeper and also condition of the bus is too poor, dirty the sit cover is fool of dust I want my money back! Worst experience ever!...

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Address: Vijayawada

I have received stock from vrl transport
The stock has been stolen in transit.
13 pieces of rubber balls of Rs.29/- each amounting
13*29= 377/-
Kindly revert
LR NO [protected] vrl transport

Sanjay
[protected]@gmail.com
[protected]...

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My parcel has been wrongly delivered. The parcel has been exchanged and I have no idea where my parcel is.
It's impossible to contact the VRL customer support and the VRL office staff just hang up when I explain them about the issue.
The LR no is [protected]....

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I've received a wrong parcel which has been exchanged. My item has been delivered somewhere else and somebody else's item is with me. The LR No is [protected].
The customer care phone number and email are not responsive. When I call the VRL offices they simply hang up....

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Address: VRL OFFICE LOHAMANDI INDORE

My goods/parcel was sent from Karnataka to Indore. The baggage has been reached on 9/08/2023 and the workers at VRL OFFICE LOHAMANDI INDORE are neglecting to deliver the parcel at my doorstep as it is door delivery mode of payment. I continuously requested them to deliver my goods but they blocked my phone number. One particular worker from the office was rude and his phone number is [protected]. The baggage has important things and i need...

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Goods not dispatched from delhi even after 5 days of booking having tracking number :- [protected] booked on 07.08.2023 but till time the same was not dispatched from delhi, very unprofessional, due to such delay i am facing loss who will be responsible for the same...

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Address: INDORE

We had booked goods for Bhubaneswar on VRL transport which received only 59 bundles in Bhubaneswar 01 bundle not received or no update...

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Address: Sinnar, Nashik, Maharashtra, 422103

Dear Sir / Madam

Refer to the issues about the following VRL Logistics Consignment No.

LR No. [protected]
from Sinnar-422103 to Beawar-305901
Charged Amount - Rs. 1850 /-

LR No. [protected]
from Sinnar-422103 to New Delhi-110020
Charged Amount - Rs. 2100 /-

It may your Counter Representative had charged an extra amount

Please review these...

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Address: Ulhasnagar

They had completely damaged the product...

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Address: Sidco Industrial Estate Coimbatore 21

Customer Booked 7-7-23 at kolkatta reached on 14-7-23 at Coimbatore but other branch (Arasur Branch), Customet Delivery To Chettivethi Branch, in 4 Days They Are Not Moving To The Pracel,...

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Address: ludhiana

I booked a carton 0n 7/07/2023 from Ludhiana to chennai guindy .carton didnt deliver upto 18/07/2023 . Ludhiana authority say its short in ambala and ambala authoriy say its short in ludhiana. no one is giving proper answer.
tracking no [ [protected] ]...

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Address: Odisha,Jajpur vrl logistic office godown.

Sir, I have booked both my packets from 21st June. Till now I have received a packet from Ahmedabad office. One packet has not been received, so please deliver the goods material to me a little early. vrl no [protected]....

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Address: Juhu

Consignment id: LRNO :[protected]

Our company had ordered Homoeopathic globules from Indore which were stored in the VRL Logistics godown in Saki Naka, Andheri East. There were 100 kg quantity globules packed in 1 kg packaging. 25 kg globules were stored in each sack making it 4 sacks in total. One of the sacks was torn when our staff went to collect the consignment. We strongly believe the sack was bitten by a rat at several...

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Address: Vrl Logistics , Bangalore TPT

Sir, I have Ordered one parcel from Mumbai UlashNagar on 07.06.2023 it has reached to Bangalore TPT on 12/06/2023 but till now goods is not cleared from that place and I have contacted through the telephone but they are telling parcel is missing how it is possible and I think they are cheating us and please do something to clear parcel from there do my needful...

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VRL Tirunelveli is worst to the core.if we give the parcel for booking, they are not giving bill, they will ask the person to go and they are keeping the parcel with them for 2-3 days.if we try to call them ph no will ever switch off.

Why are you running VRL in Tirunelveli if you treat customer like dogs with no response...

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I'm from Selvi Tapes, Tamilnadu. I have booked a parcel from Mumbai ulhasnagar. LR No is [protected].
While I tracked the detail, it shows as it is reached Bangalore. But when I contact Bangalore branch they said its missing. So I contact Mumbai branch, they told that they have sent the parcel. How could I get my parcel. Please do the needful for getting my parcel...

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Recently I received my materials from Ahmedabad to pollachi through VRL which was very pathetic worst experience which I ever had...very inefficient people..they missed some of our materials in the consignment and lethargic attitude..they are charging for loading and unloading as well ..I will never go with VRL and will mot recommend.....

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VRL Logistics / VRL Group Complaints & Reviews

File a complaint to VRL Logistics / VRL Group

Recently resolved complaints

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VRL Logistics / VRL Group reviews & complaints page 3

40 minutes delay in departure

Pathetic and unprofessional service

Difference in freight charges

Bus not same as booked

Stock theft

Exchange of parcel

Exchange of goods

Delivery of the goods

Goods not dispatched from delhi even after 5 days of booking

Material received

Extra Charges Taken by VRL Representative

How can they damage the product

Our Consignment Not delivered destination

Carton missing

Missing of material vrl no-1069788062

Rat-Bitten Consignment

Parcel has not cleared from Bangalore TPT

Booking issue and ph no switch off issue

Parcel not received as per the tracking details

Mishandling the materials got damaged

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VRL Logistics / VRL Group Complaints & Reviews

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VRL Logistics / VRL Group reviews & complaints page 3

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