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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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239

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1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

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WBSEDCL \"installation number/type\" for online payment account

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Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 8

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Consumer Id :[protected]
Name:- Eva Karati
Mobile number:- [protected]
Please send me the payment receipt regarding my payment
I have successfully done my payment via upi
Upi Reference Number:[protected]
Kindly, check it and revert me as soon as possible and send me the payment bill.
Thank you
I am also attaching the payment receipt for your reference...

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Consumer Id :[protected]
Name:- Eva Karati
Mobile number:- [protected]
Please send me the payment receipt regarding my payment
I have successfully done my payment via upi
Upi Reference Number:[protected]
Kindly, check it and revert me as soon as possible and send me the payment bill.
Thank you
I am also attaching the payment receipt for your reference...

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I have paid my due bill amount on 4th February through online transaction and the payment was successful but bill payment from WBSEDCL'S merchant was showing pending .But today there are showing failed transaction. I did not recieve my refund amount. It's already been 4 days. And I already contacted with bank operator they are saying that payment from them side is successful. Here is the details of successful transaction.
Hi Sudipta,...

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Address: TEGHORIA WBSEDCL OFFICE

Consumer Id[protected]
Consumer Name-Kanu Lal Basak
Date-2/2/2022

Respected Madam/Sir

With due respect I would like to complain to you against TEGHORIA WBSEDCL Station Manager & one of the staff members is Mr. Prabir. I have already submitted a complaint letter to this office regarding abnormally high bill.Sir/Madam I would like to inform you that my meter was burned on 24th May 2021 & after the...

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Consumer Name: Nitai Halder.
Consumer ID :[protected].

I paid the bill amount of Rs. 527.00 for the period Feb'22- Apr'22 through Google Pay by directly scanning the QR code, given in the bill on 1st Feb. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now UPI Transaction ID :[protected].
The due date is 7th Feb.

The screenshot of Google Pay transaction...

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Consumer Name: Nitai Halder.
Consumer ID :10249096q.

I paid the bill amount of Rs. 527.00 for the period Feb'22- Apr'22 through Google Pay by directly scanning the QR code, given in the bill on 1st Feb. Google Pay shows that the payment is completely successful, but WBSEDCL has not confirmed it till now UPI Transaction ID :[protected].
The due date is 7th Feb.

The screenshot of Google Pay transaction...

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Address: West Bengal

We have done a payment of amount Rs.4236 through credit card number ending 1571 Transaction Id [protected] Merchant ID-[protected] The payment is not reflected in the account. Date of Payment:[protected] Receipt No/Transaction Id/UTR No:[protected] paymentGateway:Billdesk...

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I have paid the electricity bill to WBSEDCL on 02.11.21 through my SBI from PhonePe. But receipt is not generated and on the electricity, the side bill is shown as unpaid till today 29.01.22 payment was deducted from my account with UTR:[protected] of rs.2119. My electricity Consumer id[protected] for whom I have paid the above-said amount on the last date of the bill. Please resolve this issue....

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Address: kolkata

On Thursday, January 27, 2022, 11:23:52 AM GMT+5:30, Nishit Dey wrote:

Respected Sir

I have 2nd Electric connection with consumer ID[protected]
BORAL ELECTRICLA OFFICE INCARGE NOT RESPONDING AT ALL

But the meter installed No is B3330932 which never checked physically and fake bill raised every quarterly

Lodged complaint several time but no action initiand till date br...

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Sir,
Today i pay my payment of the electricity bill of wbsedcl for the month of JAN 20222 against consumer id[protected] through BILLDESK to upi google pay transfer. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date -14;01;2022br...

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Sir,
Today i did payment of the electricity bill of wbsedcl for the month of jan 2022 through upi google pay transfer to BILDESK . Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date - 14/01/2022

Thank you....

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Sir/ Madam,

I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Anindita BAG (Bank of baroda), google transaction ID is CICAgODRk50Vlg. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name:...

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I scanned the QR code provided in the bill for payment of Rs 1256 through Amazon Pay UPI transaction. The money got deducted from bank and transaction is shown successful . But the bill payment is showing pending in wbsedcl Portal.
My bank reference ID for the payment is[protected]...

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Dear Sir,

This is with regard to electricity theft and high electricity bills by WBSEDCL and inability to register a complaint online ( once u type ur complaint, the submit button doesnt work) and even at phone no-one picks up or when they pick up a consumer call, they disconnect it

I am a working employee and have a flat at the Green Vista Block C, Flat 3A, Narayanpur, Battala, Kolkata 136 and my consumer number...

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Address: Siliguri, Sisabari

Hello Team,

I have never came across such a weird concept of billing. I noticed that we got the invoice of our electricity last paid was in sept and in month of Oct 2021 I changed it from comercial to domestic. Now I fail to understand that why I see Jan, Feb, and March 2022 bill....

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I paid the said money to wbsedcl almost before 2months but still they didn’t work. They just giving date but not doing any work....

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Address: kolkata

Sir,
With due respect I, the undersigned inform you that, I am a poor old person still I fully paid the electricity bill with difficulties in this pandemic due to covid-19.
I am bound to write the letter to you because I went to Keshtopur wbsedcl office but they did not took any action for LPSC money. I asked about my due bill. They give the due bill details, as per the bill details I paid the full amount. But later I received...

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Address: Queen Tower,room no 302 pakurtola near charaktola math, andul mouri 711302

Queen tower is a project of SM developers, All payment for new connection were paid on 25.06.2021, till date it was not processed from andul mouri branch. We have visited many times and discussed about this issue with station master but no positive response was there and also we are not getting any reply against our complaint. Verbally it was communicated that there are some outstanding dues of another project of same promoter because of...

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Address: Duckbangla Para, Rampurhat, Birbhum, 731224

Dear; Sir / Madam ;
I Manju Banerjee my Consumar Id is[protected]. I pay the bill Amount of Rs. 586.00 through Phonepay App on 01/12/2021 being Transaction Id is NX21120110241125801358051, unfortunately, the said amount was Debited to my bank account but not updated in WBSEDCL portal or not refunded to my bank account.
I contact both Phonepay and WBSEDCL to launch Complain but no one solves the problem. closed complain by...

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Address: Rajpur

Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with Phone Pay UPI. UPI transaction ID is (See the attached screenshot) to WBSEDCL. from KUNTAL DASGUPTA (SBI BANK). Money debited from my bank account. However, no confirmation message delivered in registered mobile. The consumer id is with the name of my father (PURNENDU DASGUPTA). Online payment status shows payment failure.
I have also attached...

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