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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in
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Updated: Sep 20, 2024
Complaints 1380
Resolved
239
Unresolved
1141
So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝
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West Bengal State Electricity Distribution Company [WBSEDCL]

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48
WBSEDCL \"installation number/type\" for online payment account
12
bill payment by scanning qr code
8
cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009
2 bills paid through qr of phonepe but bill still showing unpaid
Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 10

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U
Utpal M
from Kolkata, West Bengal
Oct 16, 2021
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Power supply off everyday

Address: Bishnapir, Rajarhat

Everyday electric power supply off for 5 to 10 minutes without any reasons. It's happened 4 to 5 times in a day. Please solved this....
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M
mirsha01
from Kolkata, West Bengal
Oct 15, 2021
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Payment refund

I paind the electricity bill via online mode (billdesk) and it ws successful but after that it my balance is showing stll 0 on WBSEDL portal to generate online voucher.
I also logged docket complaint 4 times but it's getting closer without any action.
Please reimburse my money and I have attached the bill details as proof...
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B
Banerjeeb
from Asansol, West Bengal
Oct 10, 2021
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Payment via scanning QR code on the bill of West Bengal State Electricity Distribution Company [WBSEDCL]

I made a payment via scanning QR code on the bill and paid exact amount and the amount was deducted from my account but still not received any verification messages or in wbscdcl forum still it's showing the payment is undone. How can it be possible for a prestigious websites?...
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A
anupamc05
from Ashoknagar Kalyangarh, West Bengal
Oct 6, 2021
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Loose connection from electric pole

Address: 1084/2, Ashoknagar, P.O. Ashoknagar, District- North 24 Parganas

Electric connection is not coming to my domestic meter box. My personal electrician informed it is a fault of connection from nearby electric post....
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W
webTech chanel
Oct 4, 2021
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Amount got debited, still not showing under failed /pending/successful

Hi sir, my consumer ID is[protected], I paid the bill amount for the month of October 2021 dated on 04.10.2021 the amount got debited but no bill was generated or even no transaction is showing under failed/pedning syatus. Please help Me out

Regards
Pradip saha [protected]...
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A
Akashdeep Patra
Oct 4, 2021
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Amount deducted still bill is due

Address: bg-125/1, rabindra palli , keshtopur, Kolkata

Sir/Madam,

I paid my electricity bill through Google pay using the QR code provided by the electricity bill, and the transaction was successful yet I didn't receive any confirmation, now after 2 and a half months I got a late fee notice saying that I didn't pay the bill, I checked the online portal the bill payment history isn't there .

I should not be liable to pay the late fee at all, please help me to resolve...
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T
Taslimak15
Oct 4, 2021
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Demand for brief for new connection

Address: Moyna godi barasat kolkata 700125

I applyed for new electric connection for my home on noa para barasat electric office i submit all document after that they came for inspection and demand for brief for rupees 5000 after that i complain to the station manager then theye said we will issue a quatataion then i pay for the quation and after that they said we will reject your connection beacause you dont gave us brief...
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N
Nirjan Pakhira
Oct 3, 2021
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Regional helpline is always unreachable

Madpur electric office's official helpline no is not reachable for a month now..

what kind of service WBSEDCL offering I just don't understand......
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S
Samapti Samanta
Oct 2, 2021
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Debit electric bill but shown as due payment

Sir/Madam,
I paid WBSEDCL electricity bill using QR code printed on electricity bill with Google Pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Ms SAMAPTI SAMANTA(Indian Bank), Google transaction ID is CICAgOC8sIPvNg. The Consumer ID is with the name of BATAKRISHNA PATRA. But no confirmation message delivered in registered mobile. Online payment status shows no history available.till...
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S
Sayantani Nandi
Sep 30, 2021
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Money deducted from bank through QR code yet no bill available

Address: Kolkata

Consumer ID:[protected]

I have payed through Google Pay QR code scanner money has been deducted from the bank, yet there is no bill available on the official website as the officials at the WBSEDCL office says that no payment has been done. I have paid the same of the 24th September 2021 and still today no refund has been done. Kindly refund the money as soon as possible.
Succesful UPI transaction ID:[protected]...
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A
Ahana Pal
from Siliguri, West Bengal
Sep 30, 2021
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Electricity Bill Payment Failure

I have paid bill amount Rs:3482 scanning the QR code against the consumer ID:[protected]. The UPI reference number is[protected].

The amount is debited from my bank account but WBSEDCL is showing the status as payment failure.

Kindly help....
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A
Ahana Pal
from Siliguri, West Bengal
Sep 30, 2021
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Electricity Bill Payment Failure

The bill amount is deducted from my account but WBSEDCL is showing payment failure.Kindly help....
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A
Abira Roy
Sep 30, 2021
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Bill Payment Issue

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Abira Roy(Axis Bank) on 23rd September. Google transaction ID is CICAgODKqvM7rBw.The consumer id is[protected] with the name of my father Dr. Ashit kumar Sen. But no confirmation message delivered in registered mobile. Online payment status...
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T
Taniya Paul
Sep 27, 2021
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I Paid electricity bill using WBSEDCL QR code but WBSEDCL hasn't received the payment yet

Address: Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan Kolkata Kolkata District West Bengal India - 700091

Sir/Madam, I paid WBSEDCL electricity bill using QR code printed on electricity bill with Google Pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Ms TANIA PAUL (Allahabad Bank), Google transaction ID is CICAgODq2LS1LA. The Consumer ID is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details...
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S
Sayantani Nandi
Sep 27, 2021
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Money deducted from bank after paying bill through QR code yet no receipt is available

Address: 13D SUBODH PARK,BANSDRONI

I have paid the bill for Jul-Sept 2021 through the QR code available in bill, yet it shows bill due and no payment receipt is available for download on the official website. please help me on this.

Consumer ID:[protected]...
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P
Pankaj Mazumdr
Sep 26, 2021
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West Bengal State Electricity Distribution Company [WBSEDCL] Payment made through Google pay, but no confirmation of payment re

Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from PARAMITA BOSE (State Bank of India), google transaction ID is CICAgODM_vaRWg. The consumer id is with the name of my mother . But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...
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T
Taniya Paul
Sep 26, 2021
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I Paid electricity bill using WBSEDCL QR code but WBSEDCL hasn't received the payment yet

Address: WCX9+4WQ, HALISAHAR, KANCHRAPARA, WEST BENGAL 743134

Sir/Madam,
I paid WBSEDCL electricity bill using QR code printed on electricity bill with Google Pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Ms TANIA PAUL (Allahabad Bank), Google transaction ID is CICAgODq2LS1LA. The Consumer ID is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.
br...
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T
Tanmoy Kumbhakar
Sep 25, 2021
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Payment not received

Dear Sir/Madam,

I have paid my electricity bill through Bharat QR code [UPI]. UPI reference ID is[protected]. However, I can see on WBSEDCL portal show they did not receive any payment.

How can I get refund or resolve this.

Thanks
Ajoy...
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9
9433
from Kolkata, West Bengal
Sep 24, 2021
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Refunding my money

I have made a payment of Rs :- 1941.00 via Google pay using scan by QR code
( Electricity bill ) to WBSEDCL
( billdeskbqr.[protected]@hdfcbank ) for the month of [ AUG'2021 to OCT'2021 ]against the customer ID :[protected] on 6 .09.2021, but WBSEDCL has not yet received the payment although the amount debited from my account. Account No :- [protected] [State Bank of India] debited with Rs :- 1941.00 on 6th September 2021.
br...
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S
Sumati Paul
Sep 24, 2021
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I paid WBSEDCL electricity bill using WBSEDCL QR code printed on electricity bill but WBSEDCL hasn't received the payment yet

Address: WCX9+4WQ, Halisahar, Kanchrapara, West Bengal 743134

Sir/Madam, I paid WBSEDCL electricity bill using WBSEDCL QR code printed on electricity bill with Google Pay scanner and the UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from TANIA PAUL(Allahabad Bank), Google transaction ID is (CICAgODq2LS1LA), The Consumer ID is in the name of Sumati Paul. But no confirmation messages delivered in registered mobile. Online payment status shows no history available.br...
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