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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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239

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1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

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WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009

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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 12

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Address: Kolkata, 24 north parganas

To my shock have recieved a very high bill of rs.24927 for the month of sep, oct, nov usually i get bills of max to max 7k to 8k my consumer id is[protected]...

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Address: Burdwan, West Bengal

I've paid electricity bill amounting Rs 3691/- on 6 September, 2021 through the payment gateway billdeskbqr.[protected]@hdfcbank. The consumer id of the said transaction is[protected] in the name o[censored]ttam Kumar Rakshit belonging to WBSEDCL, West Bengal. The bill status displays it that the bill is not paid yet....

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Address: India West Bengal, Habra , North 24 parganas, Banipur

I have done my electric bill on 07/09/2021 at 11:06am by scan bill QR code through amazon pay, R.S. 478/- to wbsedcl account, billdekbqr.[protected]@hdfcbank my upi id is [protected]@apl and my bank reference id is[protected], my payment are successful but there till showing bill dew, and I am not getting my bill payment receipt .
As soon as possible please solve my problem and help me....

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Address: Killcott 8 no. Line

Power has been cut since yesterday....

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Address: Hamiltonganj

Sir, My house in kalchini block alipurduar district in village netaji pally.Everytime in our area have low voltage problem, students in our villages effected for low voltage because they did not read the book.Every month I pay electric bill properly but company did not given proper voltage in our area.Many time given application in our kalchini electric distribution office but no action taken.Sir, please solv this problem for better customer...

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I, Subham Saha, have paid on behalf of my father(consumer) WBSEDCL electricity bill for the month of sep 2021. I have used the QR code to pay the amount through Google Pay. But payment show failed. Money deducted my account Below are the details of the UPI payment.

Rs.1870 has been debited from account [protected] to wbsedcl billdeskbqr.[protected]@hdfcbank on 1st sep, 2021.

UPI transaction id[protected]
br...

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Consumer ID[protected]
Last Bill date 24/02/21, Reading Unites- 8972
Bill Period - March'21 - May'21
Amount - Rs.793, Paid On - 08/03/21
After That
Present Bill Date- 04/09/21, Reading Unites- 10331
Bill period- Sept'21 - Nov'21
Amount - Rs.10013.

Unite Consume - Present[protected]=1359 Unites
But WBSEDCL Billed 1009 Unites,
and 350 unites for June'21 - Aug'21...

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I lived in Shyamnagar neherumarket area, where everyday power cut is mandatory.Not a single day will pass without power cut.

Another issue is In our area majoriity families are using Ac.Thats why after evening low voltage is a issue.

This 2 topics are serious concern at our area.

I will highly obelized i[censored] people look into the matter from the WBSEDCL company end.

Thanks & Regards,...

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Address: Chanchal, malda, west Bengal

I have paid my WBSEDCL electricity bill for the month of September 2021 on 2nd September, 2021using VIDYUT SAHAYOGI app and payment was done via PHONE pe apps linked with SBI account. A bill of Rs 441 has been
deducted from my SBI account on 2nd September but WBSEDCL says thay have not got the payment from bank. What shall I do no? No refund is come from any one? Question is who will make me the refund WBSEDCL /Phonepe/SBI?transaction...

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Ghaiwbsklz zbz...

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Address: Sarojit pally near shiv Mandir

Respected sir, my name is Darajan Bibi, i live in sarojit colony hamiltonganj.In our area every time low voltage problem.Many times in our areas people petition given to kalchini electric distribution company but still now my problem is not solved.Newly bpl family electric connection given in our area so, connection exceed but distribution transformer not been changed and heavy powerfull transformer given in our area.Please solv this low...

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I've paid the electricity bill through Google Pay using the QR code which was given in the bill. The amount was paid on 30th Aug, 2021. But it is not reflecting in the download payment receipt area in wbsedcl site. Please look into the matter as soon as possible. Attaching the screenshot of my payment as a proof. I also didn't get any message after completing my payment. It is also showing under pending payments although I've already paid....

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I have received an unexpectedly high electric bill for 3 months (July 2021- September 2021). We do not have any AC.

Our average per month is Rs. 245 but we received this time is Rs. 864 !
Almost 3.5X extra.

Many other people in my neighborhood received the same kind of high bills. I have lodged a complaint but they have removed my complaint.

Docket number:

39253478
41489131br...

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Address: vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

Powercuts are so so prevalent in my area that I am failing to do my work, failed in interviews.

It's about 10 loadsheddings for 1 hour each.

Many many calls but no resolution in time.

Service that doesn't reach on time is a wasteful service. I hope they know it....

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Wbsedcl has given me over 15000 bill for 3 months when my usual 3 months bill is 4900 max, last year they charged me over 12000 for 3 months after puja,

This is pure ransom money and direct extortion and it does not matter who or how many times you complain once a bill is generated even if wrong the company will force you to pay the bill or they wi disconnect the connection this is a crime
The electric department is...

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WBSEDCL has given me 13000 rs Bill for 3 months of summer when my usual bill comes around 4500, last year too I was given 12000 rs Bill for 3 months after puja. The electric company is simply extortioning the public to fill their pockets, the service and everything is absolute gutter, the staff at monpur electric supply treat people like dogs and they expect absolute respect from public.

This is not electric bill anymore this...

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Dear Concern,
Myself Abul Hasan, a resident of Lohapur, Birbhum. I applied for an electric new connection in the name of my mother named Murshida Bibi on 19.10.2019. My application number is [protected] and registered mobile number is [protected] . I Also visited our nearest electric office (Lohapur) several time (more than 15 times) but no further action taken. I also register complaint in their website but they closed it without taking...

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Address: New Barrackpore, Kolkata- 700131

Sir,
Please correct my address as the bill is coming with two flat names. I am facing problems while using this as my address proof.
My proper address-
284 S.N.Banerjee Road, Basundhara Apartment, 2E, New Barrackpore, Kolkata- 700131.
Thank you,
Susmita Sen,
Kolkata.
Consumer Id[protected]....

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Address: Buddha mandir road, Opp al amin school

Dear Sir/ma'am,

I MD. Yusuf residing at ashraf nagar, buddha mandir road, sevoke road siliguri-734001, I would like to bring attention, that my consumer no.[protected]. From last 1 year I am receiving excess bill, earlier the bill was about 50% less then nowadays bills.
It might be due to fault in meter or some other reasons.

Request you to look into this.

Regards
Md Yusuf
[protected]...

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Address: Vidyut Bhawan, Block B, 2nd Floor, Salt Lake City, Sech Bhawan, Kolkata, West Bengal, India - 700091

Sir,
Payment for electrical bill Rs 3362 was done via Paytm using the QR code on the bill on 11th June 2021.
Payment receipt couldn't be downloaded from the Wbsebdcl site.
And not reflected in my account .Also the company is now warning for termination of the connection.
We have already paid the amount .kindly look into please.
Attaching the screenshot of the payment via Paytm as proof....

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