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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

www.wbsedcl.in

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Updated: Sep 20, 2024

Complaints 1380

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239

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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

Most useful reviews

WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

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Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 9

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Address: 699/B/11 Ashoknagar Kalyangarh p.o Kalyangarh pin 743272

My name Swapan Das my word no 3. At my home electricity up down from pole inform my personal electrition. Please visit my area and solve my problem. So many days happened this problem....

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Address: 27 M M Ghosh Road, Post Office Motijheel, Kolkata

My WBSEDCL consumer ID is[protected] and installation no 19598751. I was billed for Dec-21 earlier and paid for it. Recently got another bill of the same month. I tried multiple channels to contact WBSEDCL. Absolutely no response.

Called up 24x7 helpline number several times. Simply doesn't work. After a long IVR process, the call gets disconnected. This seems to be a joke.

Called up BIDHAN NAGAR-II BAGUIHATI...

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I have payed the electricity bill of via Google pay using the QR code present inthe bill. But there is no confirmation of the bill and I didn't get any receipt. I had to pay again via online transaction. Kindly look into the matter....

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Address: Barasat

Website: www.wbsedcl.in

Sir I would like to inform you that on 24.11.21 at about 11.30 pm the electricity of my flat suddenly had gone when there was light in other flats .I also noticed that the light of the staircase of my block from ground floor to the 4th floor had also gone .The staff of your department came worked said five lines have been tampered from my meter .so that I m to pay huge bill in every month . please take immediate action so that I m saved from...

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Address: Krishnagar

Dear Sir/Madam,

I have paid the bill amount Rs:812/- on 9/11/21 ( November 2021), by scanning the QR code on bill (Transaction reference number[protected], using paytm Scanner against the WBSEDCL consumer ID[protected] name- Prosenjit Mondal son of prabhat mondal

The amount is debited from my bank account, paytm is showing successful transaction, but WBSEDCL is showing the status as payment failure.
Kindly...

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I had paid my electricity bill of con. Id:[protected] of rs. 1796 on 7 th November at around 6 p.m through Google Pay. But WBSEDCL shows that the payment is yet pending and I'm not yet provided with cofirmation message. The Google transaction I'd is CLCAgO627JGpQw and upi transaction Id is[protected]. I can provide the payment method copy....

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Address: Midnapore, WB-721101

I paid the electric bill on 06/11/2021 at around 7:30 AM for my three connections before the due date (08/11/2021) by scanning the printed bill's QR code. The consumer Ids for the connections are:
i[protected], ii[protected] & iii[protected].
But when I wanted to download the receipts against the payments from the official website, those payments were not reflected there. I'm now confused whether WBSEDCL got the amount or not,...

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I have paid a bill on 17.08.2021 of Rs 1874. I have the payment receipt from WBSEDCL too and amount was also debited from my bank account but the the bill is still showing in unpaid section. I have a talk with the customer care of my bank and payment app they also told the payment was successful but still its shows unpaid....

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Address: West Bengal

Dear sir/ma'am,
I have paid the bill amount of rupees 4, 455 ( July, August and September combined) on 29.07.21, 9:02PM by scanning the Billdesk Bharat QR code, using Google Pay ( UPI transaction ID[protected] and google transaction ID CICAgOD83PalEg against consumer name Aminur Biswas
( Consumer ID[protected] .
The amount has been debited from my account and google pay is showing that the transaction is successful...

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I want to tell you that the electricity is being cut for the consumer name-Binda Karmakar
Village-Buglidih
Post-Bhutam Purulia
For about one and a half month....

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Address: Santiniketan CCC,Bolpur,West Bengal

My security money not refund.
Santiniketan ccc.
Bolpur.
Consumer ID[protected]...

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I have paid the electricity bills through Google pay but Wbsedcl officials said bill is not paid and sent another bill by previous bill.had to pay the bill again in office.please look into this.
Attaching both the payment proofs below....

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Hi,

I paid WBSEDCL electricity bill of Rs.3725 using QR Code printed on electricity bill with GOOGLE PAY scanner on 21st September, 2021. UPI transaction ID is[protected], to WBSEDCL, Google transaction ID CICAgOCqs5jffA. The consumer id is[protected]. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Dhirendra...

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,

I paid WBSEDCL electricity bill of Rs.3725 using QR Code printed on electricity bill with GOOGLE PAY scanner on 21st September, 2021. UPI transaction ID is[protected], to WBSEDCL, Google transaction ID CICAgOCqs5jffA. The consumer id is[protected]. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details of the Customer
Name: Dhirendra Nath...

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Address: Babanpur (Lockgate), PO- Bengal Enamel, North 24 Parganas

Dear Sir/Madam,

I have paid the bill amount Rs:2603 (October & November together), by scanning the Billdesk Bharat QR code (Transaction reference number WVH[protected]), using Google Pay Scanner (UPI Transaction ID[protected] and Google Transaction ID CICAgODG67jCYA), against the WBSEDCL consumer ID[protected]Name: Rana Biswas).

The amount is debited from my bank account, google pay is showing successful...

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Address: Babanpur (Lockgate), PO- Bengal Enamel, North 24 Parganas

Dear Sir/Madam,

I have paid the bill amount Rs:2603 (October & November together), by scanning the Billdesk Bharat QR code (Transaction reference number WVH[protected]), using Google Pay Scanner (UPI Transaction ID[protected] and Google Transaction ID CICAgODG67jCYA), against the WBSEDCL consumer ID[protected]Name: Rana Biswas).

The amount is debited from my bank account, google pay is showing successful...

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Sir,
Today i did payment of the electricity bill of wbsedcl for the month of OCT2021 against consumer id[protected] through BILLDESK to upi google pay transfer. Money got debited from my account but bill payment receipt is not generated. It is still showing the unpaid bill. Please solve the issue asap.

Please find the transaction detail attached below.
Tranction id[protected]
Transaction Date - 20/10/2021br...

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Sir/Madam,

As I have paid electricity bill on 19th July 2021 through UPI, the transaction was done from my side and the amount was also debited from my account but the beneficiary (the WBSEDCL) confirmed that they haven't received the amount and in our next bill they added that amount along with fine.
As I have paid that bill through WBSEDCL electricity bill using QR code printed on electricity bill with Googlepay scanner....

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Sir/Madam,
As I have paid electricity bill on 14th January 2021 through UPI, the transaction was done from my side and the amount was also debited from my account but the beneficiary (the WBSEDCL) confirmed that they haven't received the amount and in our next bill they added that amount along with fine.
As I have paid that bill through WBSEDCL electricity bill using QR code printed on electricity bill with Googlepay scanner....

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I applied for new connection - application No.[[protected]]. Reference ID[protected]. The connectioon has not been sanctioned so far despite the fact that all documents asked were submitted.apply date 02/11/2019. Payment amount 747.00 Transaction ID RIDD[protected]. I tried to rang up Domjur -CCC-3135400 and station manager but no satisfactory reply is given At the outset, i was told that the required documents have bee filed. When I gave the...

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