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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024

Complaints 1380

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239

Unresolved

1141

So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

Most useful reviews

WBSEDCL \"installation number/type\" for online payment account

bill payment by scanning qr code

cancellation load enhancement quotation

Featured stories

Wrong bill or fine is asked now after disconnection in 2009

2 bills paid through qr of phonepe but bill still showing unpaid

Change of tariff class of the consumer id - 501360486, installation no. 19236002, from a (Cd-r) to domestic rural a (Dm-r).

West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 4

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Address: RAMPURHAT

I applied load enhancement on 17/4/22 from WBSEDCL website & submit hard copy application form, quotation form & payment receipt on rampurhat wbsedcl office bt after 3 months my load enhancement is not done from WBSEDCL end.. Quotation due date 16/7/22...

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Address: East Dhantala,Dhakaibasti Notunhaat fulbari 734015

We, the following consumers of electricity belonging to the Village Dhakaibasti, Notunhaat fulbari, beg to inform you that there is frequent failure of electricity for hours and continue Low voltage power supply together in our Village. We have been complaining it since a year but there is no result. It fails regularly in the alternate single day. If at all it is supplied, low voltage does not permit our fans Fridge CFL bulb and others appliences...

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Address: holding 84/75A Word No 1,Bagmore PO : Kanchrapara Dist : 24 PGS ( N) Pin 743145

Subject ; Extreme Grievances for unavailability of transformer .

Respected Sir,
I am Sri Arpan Singha owner of the holding 84/75A Word No 1, Bagmore PO : Kanchrapara Dist : 24 PGS ( N) Pin 743145 applied for a commercial load of 160KV ( PO NO: [protected], Project ID : FDS/160/22/00041, Memo Number : [protected]/Quot/03 ) for my holding premises and paid the Rs. 5, 85, 857 on 27 May .
After the above huge payment...

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Address: Malanchapally malda po-mokdumpur 732103

Yesterday I made a payment worth 3015 in Wbsedcl via bil desk. payment has been deducted from my account but I couldn’t not receive anything as well as bil amount is still showing as the same
Consumer id :[protected]...

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Address: Chaipat, ghatal, paschim mednipur

Electrical contractor arranged a electric post
In my own area... That time we're talk to the site engeener they told us that they'll talk to upper department . So they stopped the work. After six month they are wiring to the post and arrange a 11000 transforma in this place without informing.
Then when we talk to them they told me that this is PWD area... But this is not....

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I had been paid my electricity bill payment of Rs. 3556 to west Bengal Electricity (WBSEDCL) on 02 sep.2022. on behalf of consumer ID[protected].
It shows Successfully Paid. Amount already deducted my Bank Account Same day. My payment successful reference ID is PU012245TX3MJCYZ6669. But today is 05.09.2022 payment amount Rs 3556 not credited to my WBSEDCL account till time now. My electricity bill due date is 06.09.2022. If the amount...

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Address: West Bengal, Chutipur, Kharua, Gurbari - 2, Gurap, Hooghly,

I have done 2 (two) Transactions from Uco Bank Debit Card in favour of WBSEDCL for Online Electric Bill Payment through Debit Card ending 0472 Vide Bank Transaction Id No : RECOM/PRCR/[protected] on dated. 30.08.2022 at 08:19 PM amounting to Rs. 3, 742.00 and another Transaction Id No : RECOM/PRCR/[protected] on dated. 30.08.2022 at 08:26 PM amounting to Rs. 3, 742.00 ( Both Amount Deducted from my account ). Both Transactions was failed...

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Address: Kishorenagar, Contai

My consumer id is[protected] and name is Tirthendu Santra. My meter running fast and unit consumed very high as load. I all ready informed to office but they are not ready to solve it. Last reading 1370 unit on 24/08/2022 and today's reading is 1447 units. More about consumed 11 units per day which is very wrong as per load in our house....

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Address: Kolkata 700113 parthapur mahanagarh

Every day afternoon voltage started fluctuate and it's effect show till now my computer automatically shutdown and our refrigerator not get sufficient cooling light are blinking and so on we faces till now...

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Address: Jora Mandir, Baguihati

Too many unplanned power cuts in my area, baguiati Jora Mandir. Not sure how they can provide such a pathetic service in kolkata. Absolutely rude behaviour of staffs, don't pick calls. Customers suffer because of them....

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Address: Bidyand doon

My consumer ID is[protected], and we have no power in my location for 4days counting today.we have numerously called the electricity department but they fail to provide us any help and provide various reasons for delay service, not only that they have even switched off the phone or pretended to have network failure.we have become helpless.moreover my hometown is a remote area with scattered demographics hence, no power can increase the risk...

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Address: Adarsha nagar, Khurigachi, Sonarpur-700150

We live in Adarsha nagar, Khurigachi, Sonarpur-700150. We have power cut several times for the same type of issues and every time whenever we call them, they were pick 1 times out of 100 times and if they receive the call then they say our team will come and which is a false statement and if we checked our complaint status with the docket number then it will show status ‘’complete’’. Without doing anything, they change the status...

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Address: SASATI (PAL PARA), SASATI,SHYAMPUR, HOWRAH, WEST BENGAL 711312

There is no electricity from the evening of August 18 to the morning of August 19. A sick person and a newborn baby have arrived at home, so I and my neighbors have to face heavy problems due to the lack of electricity every day Night, please solve the problem,...

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My consumer ID is[protected]. I have paid my monthly electricity bill of July (Rs. 8617.00/-) on 31/7/22 to WBSEDCL Billdesk through paytm. Same amount has been deducted from my bank account, but it showing unsuccessful. Please help me. I'm attaching paytm payment receipt's screenshot below....

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Address: kolkata

In front of my shop, the electric board department has started transformer installation. I would like to object to this installation as it will cover my shop and also it will be very dangerous for customers as it's just in front of my shop.

I am currently outside of India and shops are not open but it will open soon. Already one transformer on the pole is present in front of my shop but now as a part o[censored]nderground work, the...

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Address: Vill silda Dist Jhargram WB

I have no electricity from yesterday, I have complaint so many time but the workers closed it as resolve my complaint, but they are not solved it even they did not contact with me....

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Address: Hamiltonganj Natun Bazaar,Forward Nagar

In our area hamiltonganj Near Bandhan Bank, hamiltonganj natun bazaar area everyday single phasing no power problem . everyday vidyut sahayogi app complaint system I complaint but problems solv only one day.This problems everyday routine in our area.Please solv this problem permanently for better customer service provide....

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Address: A-21, NORTHERN PARK, KOLKATA - 700070

Dear Sir

my consumer id is[protected]. I need installation no for online registration....

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Address: Amtala , Murshidabad

AMAZON pay [protected]@hdfcbabk on 30.05.22 to WBSEDCL but till now my bill is not payment. I aslo attached payment confirmation to your end for ready reference

Pls refund my money to my sender bank or marchant

For SUKDEB BISWAS...

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Address: Srirampur,Andal,713321

In west bengal Srirampur, andal today we have no power from 11 am...

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