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West Bengal State Electricity Distribution Company [WBSEDCL] Complaints & Reviews

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Updated: Sep 20, 2024

Complaints 1380

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So far, so good. West Bengal State Electricity Distribution Company [WBSEDCL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope West Bengal State Electricity Distribution Company [WBSEDCL] will keep up the work and continue to help more customers with their concerns even better 🤝

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West Bengal State Electricity Distribution Company [WBSEDCL]

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money deducted but wbsedcl haven't received any payment.

Bill paid through Billdesk but payment status showing pending

Payment not received

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West Bengal State Electricity Distribution Company [WBSEDCL] reviews & complaints page 11

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I have paid electricity bill through google pay scanning QR code. Still the bill is showing unpaid inspite of succesful transaction.
Consumer ID:[protected]
Date of payment: 02.08.2021
Amount: 2406 rupees
Please look over the matter and refund the money....

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Address: WCX9+4WQ, Halisahar, Kanchrapara, West Bengal 743134

Sir/Madam, I paid WBSEDCL electricity bill using QR code printed on electricity bill with Google Pay scanner. UPI transaction ID is[protected] to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Ms TANIA PAUL (Allahabad Bank), Google transaction ID is CICAgODq2LS1LA. The Consumer ID is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.

Details...

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Address: Bansdroni, Kolkata

No, receipt of bill paid after paying electric bill through scanning QR Code. Money had been debited, but it still says bill due.

Consumer id:[protected]...

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Address: Vill-Mangalbari schoolpara Dist-Malda Pin-732142

I have paid electricity bill through Paytm, scanning the QR code displayed on the electricity bill but the bill is still showing unpaid and no amount has been returned to my debited account yet.
Details as follows:
Consumer ID:[protected] amount: Rs. 1960.00 payment Date-21/09/2021 Transaction ID[protected]
Please look over the matter and make the amount refunded to my debited account....

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Sir,
Payment for electrical bill Rs 3362 was done via Paytm using the QR code on the bill on 11th June 2021.For consumer id :[protected]
Payment receipt couldn't be downloaded from the Wbsebdcl site.
And not reflected in my account .Also the company is now warning for termination of the connection.
We have already paid the amount .kindly look into please.
Attaching the screenshot of the payment via Paytm...

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I have paid electricity bill through google pay scanning QR code. Still the bill is showing unpaid inspite of succesful transaction.
Consumer ID:[protected]
Date of payment: 02.08.2021
Amount: 2406 rupees
Please look over the matter....

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Sir/ Madam,
I paid WBSEDCL electricity bill using QR Code printed on electricity bill with Google pay scanner. UPI transaction ID is[protected], to WBSEDCL (billdeskbqr.[protected]@hdfcbank), from Devjani Bhattacharjee(State Bank of India), google transaction ID is CICAgODKvs_yDw. The consumer id is with the name of my mother. But no confirmation message delivered in registered mobile. Online payment status shows no history available.br...

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I have paid electricity bill through google pay, scanning the QR code displayed on the electricity bill but the bill is still showing unpaid and no amount has been returned to my debited account yet.
Details as follows:
Consumer ID:[protected] amount: Rs. 2509.00 payment Date-05/09/2021 Transaction ID[protected].
Please look over the matter and make the amount refunded to my debited account....

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I have done two payments on 8th May 2021 for Rs 586 and on 12th August 2021 for Rs 1287. But both are not reflected in my WBSEDCL account. The second transaction includes the dues of earlier bill as well which was also paid. So kindly do the needful. I have visited the local supplier office but they says that they can't help me with this issue. Kindly help me. The transaction details are attached below. Thank you....

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Address: Chamrail.howrah.wb

I have done payment through qr code scan of wbsedcl through paytm...payment successful showing with upi reference no[protected]..on 3rd august 2021..but now electric dept. Told that they not received payment and ordered to cut off ..so now what can i do.where is my fault..already money deducted.....

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Sir/ Madam,

I paid WBSEDCL electricity bill using Vidyut Sahayogi App with GPay UPI. UPI transaction ID is[protected] to WBSEDCL (wbsedcl.[protected]@hdfcbank). from GURUPADA DEY (Central Bank of India). Money debited from my bank account and shows as Completed in UPI App, but no confirmation message delivered in registered mobile. Payment status shows payment failure in WBSEDCL portal. I have attached transaction details for...

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I have paid my WBSEDCL electricity bill for the month of September 2021 on 2nd September, 2021 using QR code printed on the bill and payment was done via Phonepe app linked with HDFC account. A bill of Rs 11901 has been
deducted from my HDFC account on 2nd September but WBSEDCL says they have not got the payment from bank. What shall I do no? No refund is come from any one? Question is who will make me the refund WBSEDCL /Phonepe/SBI?...

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Online Bill Payment Through Scanning The QR Code via Phonepe on 01/09/2021, but money has Not Been Confirmed By WBSEDCL till now....

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Address: Bijpur, pin-713358

I have made 2 payment of Rs 1396 and Rs 646 from amazon pay to scan the QR code of bill. And make payment to billdeskbqr.[protected]@hdfcbank, they said payment not received.
Bank Reference ID[protected]/-)
Bank Reference ID[protected]/-)
I try to call several customer care but no response from their side.

Consumer id[protected]
Bank account number - [protected]
Please make...

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Dear Sir/Madam,

With most respectfully and humbly I would like to state you that I have received the electricity bill o[censored]nexpected very high amount of Rs 5094 for the month of September, October, November 2021 which is not acceptable as I used to get the bill of hardly Rs 800 for three months you please check my last three months bill amount.I have never received this much bill amount in the past.
Kindly look into...

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Address: vill- radhanagar p.o-jakpur, p.s- kharagpur local dist.-paschim medinipur

Every morning I wake up.. there's no electricity for 3 hours... in a day there's minimum 3-4 loadsheddings. A small amount of rainfall.. no electricity for 5 hours for no reason.....

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My consumer no is[protected] .I was billed an amount of rs 4240/- for consumption of 698 units for sept 21 Oct 21 and Nov 21 qtr as my meter was defective..narration of the bill states " above amount on estimated basis as meter seems defective" . Now my flat has been lying vacant for the past several years and my normal units consumed is zero . My normal bill is the minimum meter rent which is rs 80/- . I approached my local distribution office...

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I have paid my electricity bill on the first of September by scanning the QR code in the bill. Money has got deducted but payment is still showing pending. I am sharing the screenshot please have a look into it....

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Address: Keshab ganj chatti, Rajbati , Pubo Bardhaman, west bengal

Five month ago I applied for refund money, which I paid for new connection.
My application No. [protected]. I paid Rs. 8810. But after five month no response form office. I visited office but always they say its take time.
But I can not understand how many time taken to refund my money?

Please see the attached file.

Thanks and Regards,
John Mondal
[protected]
[protected]...

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Address: Durgapur

Ours is a Govt Sponsored Higher Secondary School in Durgapur. It is natural that there may be some pending bills, but whenever we want to pay such bills, they are not willing to accept cheque payment and are asking for cash payment. A Govt School cannot allow such cash payment. Therefore I would request you to kindly accept cheque payment to avoid our harassment.
HOI
Durgapur T.N High School
Durgapur 713201...

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