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Whirlpool India Complaints & Reviews

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3.5
Updated: Apr 16, 2025
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Good! Whirlpool India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Whirlpool India step up their efforts to fully resolve all complaints 👍
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Whirlpool India reviews & complaints page 171

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A
Amol Nadkarni
from Mumbai, Maharashtra
Mar 18, 2009
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Worst Product

I have purchased Auto Washing Machine F65 Steel ( Whirlpool ) on 26/4/08 ...

Complete Front Electronic Panel got changed after 2 Months ...
Again Complete Front Electronic Panel got changed yesterday ( 18/3/09 ) ...

As Machine will be completing 01 year .. i have been told to pay Rs 22, 00 for extended warantee for next two years .. as parts will be replaced free of charge ...

This means...
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Ninad Mehta
from Pune, Maharashtra
Mar 18, 2009
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Replacement of defective washing machine

I had purchased Ebony Deluxe machine from Tata Croma (Ishanya mall), Yerwada, Pune. During demo it was found to be defective piece (PCB problem) & we were promised replacement with-in 3 days. 10 days have passed since then, but we didn't get the replacement. When inquired at whirlpool centre, we were told that the machine will not be replaced, only PCB can be replaced. I am not willing to do it, as I had paid for new washing machine...
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C
Christine van den Bergh
Mar 18, 2009
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New - but broken washing machine

On 17 Jan 09, I purchased a Top loader whirlpool washing machine. Since the first time I have used the machine it has been making a grinding and clapping noise. To me this is not what a brand new machine should sound like.

I went back to the company where I bought the machine and reported the matter. We immediately contacted the whirlpool help line and complained about this. I was assured that my complaint whould receive immediate...
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N
N.S. Swaminathan
from Edakkulam, Kerala
Mar 14, 2009
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No proper service

We have got whirlpool fully automatic washing machine which is covered under AMC. It is not working for the past one week. We have made complaint already. Just service person came and he said some PCB board to be replaced and it seems there is no stock at present. We are finding difficult in washing the clothes for the past one week. There is no proper response and the reason is part is not in stock. Is the PROPER CUSTOMER SERVICE?...
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R
rafia
from Hyderabad, Telangana
Mar 9, 2009
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No service rendered after a month of calling and followup

HD[protected] - This is my complaint number which had been filed abouta month back with whirlpool helpdesk. My refrigerator has conked off in this mid summer and i ahave been desparately trying to contact the service desk for replacement of the refrigerator, after one of their representatives came, checked and promised replacement of the fridge since its under warranty. But after that no one has turned up and despite me calling almost everyday,...
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Priyank kandpal
from Kanpur, Uttar Pradesh
Mar 9, 2009
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Poor and improper service and money charge

On 6 feb I made a complain of not working fridge. On 7feb service engineer visit and charges over Rs 200 for service charge and Rs 300 for changing relay. While in user guide it is told that we have to pay Rs 100 as service charge. On the eve of next day fridge again got the same problem. And the engg. is out of station for three days. It is very much uncomfortable without fridge for three days including two days of holi. Please takd the...
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V
Vivek Gupta1
from Lucknow, Uttar Pradesh
Mar 8, 2009
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Very Bad experience of Customer Services

Hi,

I bought a Whirlpool 405 Ltr. Refrigirator from e-Zone Delhi (Vikas Marg) branch on 5th March 2009. They promised to deliver the product to me by 7th March 2009. I told them to deliver the product to me on Sunday 8th March 2009.

Company promised me to deliver the product on March 8th 2009 and I got the confirmation call from their warehouse on Saturday 7th March 2009 that I will get the refrigerator in between...
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S
SUPRIYA NASKAR
from Bengaluru, Karnataka
Mar 7, 2009
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UNAVAILIBILITY OF THE MODEL

SIR
MYSELF DOING JOB IN NTPC KORBA.I HAVE ORDERED FOR WHIRLPOOL FRONT LOADING WASHING M/C PUD 651 ON 20TH OCT 2008 IN PUSHPAK ELECRONICS, KORBA, CHHATTISGARH.I ALSO TALK TO MR. PRIYANS, BM OF CHHATTISGARH.HE ASSURED ME THAT I WILL GET THE M/C IN JAN 2009 DEFINITELY.AFTER JAN I AGAIN CONTACT HIM.HE TOLD THAT IT IS IN THE TRANSIT. BUT TILL NOW THERE IS NO SUCH ASSURANCE TO GET THE M/C...
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M
munnesh choksi
from Bengaluru, Karnataka
Feb 27, 2009
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whirlpool fridge model ff 450 elite

* year of purchase @ 2004
* problem started of cooling within warranty period
* service was given after lengthy communication with higher officials, in @ 2008.
* again problem of cooling started in feb '09.
* no service person turned up for inspection within 36 hours of complaining.
* product as well as service from whirlpool is very much below standards.
* rating if to be given should be in...
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A
Arindam Ganguly
from Hyderabad, Telangana
Feb 26, 2009
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VERY BAD SERVICE

I am using Whirlpool Refrigerators. Recently, I faced an issue and called up Whirlpool Customer care in Hyderabad. Ticket Number : HD[protected].

One Engineer came and taken away one parts and made the whole Refrigerators.down. Still now the parts are not replaced.

Everytime I call the Cutomer Care ..they said .."Tomorrow the Engineer will come " . But 'Tomorrow never comes :(

I...
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S
subhash wadhawan
from Delhi, Delhi
Feb 26, 2009
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Fridge is not working properly and service center is lack of good services

I had complaint to the service center of whirlpool in karnal that my fridge is not working properly : there is no cooling and many things, in december .they came after my 3 rounds to their office.Seeing no serious efforts had been taken and almost 4 to 5 daily rounds of mine to their office, i told them in january end that i am complaining through mail.On very same day one of their enginner(I Suppose) came to my home...replace many parts...
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R
Renil John
Feb 24, 2009
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Maintenance Service

I bought a new model Whirlpool Washing machine on Aug 2007 from Anchal, Kollam Dist, Kerala, by paying around 20000 IRS. Which covers the gurantee period of 1 year.
After paying the full amount I waited for 2 weeks to get it installed. The reason they said is that, "as it is a new model, the technichian from kollam have to do it"(he is the only person who have to do all the service and maintenance in kollam dist.). I got...
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S
S.Parthasarathy
from Chennai, Tamil Nadu
Feb 21, 2009
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Model declared outdated by the trichy service centre and unable to run the show

Dear Sir,

I have purchased a Europa Classic front loading washing machine in Trichy on 29th October 2001. I have then shifted the machine to Chennai due to my official routine and now i am back in Trichy. I haave spent around rupees six thousand and more for the repair at chennai with Maruthi Engineering ur franchise holder for services. Now i face some problem in the machine and the local sercice centre people attended...
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A
Arunava Chatterjee
from Mumbai, Maharashtra
Feb 18, 2009
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Main door damaged

main door damaged and inside top glass broken

My Address:

Arunava Chatterjee
38/1 PC Banerjee Rd
Dakshineswar
Kolkata = 700 076

M ph = [protected]...
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C
Complainant1696543
from Noida, Uttar Pradesh
Feb 17, 2009
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service station not responding to the complaint

I took an AMC of whirlpool fully automatic washing machine in the year 2007.There was some problem with the machine, I booked a complaint. The machine was taken to the workshop, but the problem was not fully sorted out.Now that the machine is again giving me problems I booked a complaint. There is no response from the service centre. The service contract is too high and I think that my money has gone down the drain. pl comments and look into...
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V
Vinoj.KG
from Chennai, Tamil Nadu
Feb 16, 2009
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complaint in 6 months.

I am wiriting this with too much disappointment. Since I believes in wirlpool products, I bought 2 refrigerators(genius-royale), AC, Front load washing machine(sensation neo) and planning to buy a michrowave oven and one more AC too . Also I want to be a lifelong costomer of wirlpool family. But, out of this products, my wachinemachine got a complaint on[protected], which drying process is not performing. So, I called up to the chennai service...
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Ganesh Krishnan
Feb 16, 2009
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No response despite repeated follow-up

I had purchased a refrigerator from Kroma (Juhu) on 14th December 2008 vide Delivery order[protected]. Within 15 days of purchase of refrigerator there were black stain marks on the fridge

Thereafter, I lodged a complaint with Kroma who directed me to Whirlpool India. I complained to Whirlpool India (Complaint no 11911) and they had informed me that they will look into the matter and revert. Subsequent to this there is no revert...
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V
Vincent Dmello
from Mumbai, Maharashtra
Feb 14, 2009
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Defective machine

I had purchased a Whirlpool washing machine from EZone powai on 08.02.2009.
The machine that was delivered had a defect (top was crushed in), same was confirmed by whirlpool representative who arrived to give a demo. Informed Ezone of the same and was promised that a replacement would be provided at the earliest. However, 6 days later Iám still waiting for the replacement to arrive. Ezone informs me that Whirlpool is having...
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N
Najmuddin K.H
from Chennai, Tamil Nadu
Jan 30, 2009
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Complaint not attended

I have bought a whirlpool automatic washing machine model FP 65 Fuzzy bought from M.A Eithrajalu Naidu Bill no 1692 dated 12/6/2006 with an extended warranty for 5 years. expiring only in 2011. I have lodged a complaint with the wirlpool chennai on no 2668008 on the 22 december 2008 and the complaint no is 27674 there has been no response from the compnay inspite of the numerous phone calls from our side.

Najmuddin K.H br...
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Complainant1108030
from Bengaluru, Karnataka
Jan 28, 2009
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Timer not working

I have purchase one fully automatic sensation washining machine in Sharp Electronics, Hosur (# IDO[protected]A/17.02.08)
Last 10 months the machine is working well.

Right now the machine is not working.

I callled to service people ( Suriyha Enterprise, Hosur, Ph:[protected], on 13.01.09

The Service engineer checked the machine. He report me The timer is not working and to be replased....
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Recent comments

Refrigerator is not cooling since 14-Apr-2025, after making some beep noise.
RK
rkdutta29@gmail.com

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