Whirlpool India Complaints & Reviews

I own a Whirlpool Refrigerator Model 310 ltr Iceberg DLX (Steel) since Jan 2007. It developed a problem of water leaking from deodizer in Dec 2008 and a complaint was made by me to their call centre (coplaint no - 13489). It was subsequently repaired by their service person Mr Jitender (Mob No [protected]) of Dolphin Refrigeration, Vadodara on 2 Dec 2008 and service charges of Rs 285 were paid by me. Now, since 15 Jan 09, the same problem...

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This is an Ongoing Complaint with the functioning of Whirlpool Fully Automatic Washing Machine (Model No FSAN652/FSAH651 - Rs. 17, 500) bought two months back. The issue is that the whatever dresses we had put in so far has been torna and we have got back to the normal way of washing with our hands which has not solved the ultimate purpose of buying a costlier machine of yours. We have lost money both in terms of dresses lost and the calls...

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Whirlpool W/Mc new model launch- but worst customer service due to LOC

I had purchased one Whirlpool washing machine model- FPSAN652 on 21/7/2008, which broke down on 6/1/2009. Complaint registered with their customer service on 8/1/2009 ( HD[protected]) was cancelled by themselves without any intimation. Again the complaint registered on 12/1/2009 (HD[protected]) is not yet attended till 22/01/2009. From repeated reminders,...

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hi my name is vikas. we ve whirlpool refrigerator, model no
WLM34ABYWN. dated of purchase 12/07/04. since we purchased this fridge we are facing problems. this is the third time our fride is making noise n not getting cold. when we called whirlpool callcentre they sent Mr. Surese from thier authorised service centre who is saying our compressor is defective but under warrenty but we ve to pay service charge and few more charges which...

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I have purchased one stabilizer for my air conditioner from M/s. VISION, Paradip (Whirlpool wall mounting model) with seven years warranty. The stabilizer was defective. M/s. VISION replaced the stabilizer twice but they were also defective. Finally M/s.VISION replaced the stabilizer with another local made stabilizer (GALAXY) with the reason that my stabilizer will be replaced with a remodeled whirlpool stabilizer. But, 3 years have passed...

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I had purchased whirlpool refrigerator ice magic elite 220 L double door in sep 2003 from Kanpur. After around 15 days of installation the freezer door started buckling inside from the front. I had called mechanic and he told that there is no problem it will be all right after some time. Then after 6 month I lodged a complain again through telephone and mechanic did not come. In july 2005 I moved to Lucknow and contacted service and they...

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I have purchased fully automatted FSAH651 washing machine 2 weeks back. Machine performance is very good. But frequently Iam facing a problem with the inner hose tap adaptor it is not sticking with tap because of light design. Due to this maching getting stoped.

Solution they might of go for strong design with heavier four screw with metalic body....

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I Mr. Zuber Patel, hereby want to draw your attention to the complaint lodged by me two months ago regarding the noise problem from the refrigerator. The complaint was lodged at WHIRLPOOL OF INDIA LTD., 11-ROYAL GARDEN 302 S V ROAD JOGESHWARI (W), MUMBAI 400102. The complaint dated 07/10/08 bearing Invoice No.1740 was taken into account by your technician named MR.AFZAL against the payment of Rs. 285/- who condemned the problem and reported...

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i have bought a washing machine in jan 2007 with in a year the drum & bearing has replaced. As per the service engineer he advice to take warranty and i have taken extended warranty for 2 years of Rs. 2750/-. Now again the drum has to replace. After calling so many times and waited for 20 days nobody has turned up for service. I dont know what i have to do....

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Servicing Engineer of M/S SAI KIRAN SERVICES 9Authorised Sales & Service Partner of Whril Pool washing machine was sent to attend to the complaint about the machine and on his guidance paid Rs 2499 to keep the machine under the annual maintenance contract.

Cheque on Karnataka Bank, Jayanagar 9th Block Branch, Bangalore dt 1-1-09 was drawn in favor of the above said company covering the cos of A.M.C. + the charges for visiting...

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I am very disappointed by the very poor performance of the Refrigetor bought in Oct 2008.

While opening early morning at 5.30Am today 02.01.2009, I was shcoked to see an elctrical spark while opening the top door of the Mastemind and all the senses failed and dead. What a poor workmanship from a so called big name as claimed by youselvs. I began the new year day2 with a very sad and disappointment for having chossen a wrong...

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I had purchased a refrigerator (Whirlpool India Ltd.) of a capacity of 340 L in 2005. Subsequently due to body damage the same was replaced in 2006. The replaced model was not cooling properly. As it was under waranty then, the service engineer inspected it and adjusted the moisture controls without signing the service form. This was done at least twice during the waranty period but the problem persisted. I have again made complaints in October,...

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Sir,
I want to submit my complaint against Whirlpool India Ltd. I am a employee of Hindustan Unilever ltd and i was given a gift voucher worth Rs 11000 from my company. I submitted the recieved coupon along with a DD of Rs 6560/- on 27th October 2008.But till date i had not received neither any refrigerator nor any communication from the company. Whenever i enquired about the same to Mr Dhiman sen gupta (Mb [protected]), employee of...

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I have purchased Whirlpool Microoven from Bharat Electronic Trading Corporation, Kolkata.Accessories namely crispy tray, wire shelf, baking tray have not been supplied at the time of delivery.

Request, complain, and letter have gone in vain...

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Dear Sir,
I purchased a washing machine in August 2007. There was a manufacturing defect, so I have sent it for the replacement. Suppose the model of my machine is ceased to be produced, may I know what should the company do? Suppose the company decides to give the another model, should I pay more for that? How much? Does the company give the another one piece at MRP? Can the company charge more? Or I have to simply give the difference...

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SIR
Myself doing job in NTPC korba, chhattisgarh. i want washing machine of your professional Series model no PUD 651 OF 6.5 KG.i have given order in 20th ocober in PUSHPAK ELECTRONICS, KORBA, CHHATTISGARH of your wholesell dealer.but after 2 months they are telling that your company is not be able to supply the model .at this current situation where cutomer is ready to give the price but you are not able to supply the product. i think...

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From D.Veerabhadrarao, H.No. 4-3-112, Guttala Bazaar, Khammam town, Khammam dist CellNo [protected]

I have purchased whirlpool refregerator DLX steel doube door on 21.6.2005 at Sri Ramakrishna Electronics, Khammam and it was failed on 20.5.2006 and complaint made same day and I am contacting regularly with consumer call centre, but they did not taken steps to repair the refregerator even after lapse of more than one month. I...

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Dear Sir,
We have purchased '180 ltr Royale Duet-9254' on dt 09.06.05 from Mr. Umesh, M/S Sri Sarma Electronics, Court Road, Nawada, Bihar-805110. The refrigerator Sl.No. is INCO[protected].
One months back we have informed to the above mentioned vendor regarding problems related to harass sound during opening the door of the refrigerator.
The vendor came and serviced such as the door (gate panel) has been...

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I am totally disgusted with the service quality of your company. I own a 5 year old refrigerator (Whirlpool FF350 Elite), which for the last 3 months has always raised an alarm (alarm goes on) at various times of the night. Two visits have already happened and two cases closed, but the problem remains. I want a thorough investigation of the fridge, but this has simply not happened so far. Please fix the problem ASAP. I also have plans to...

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The engineer of M /S Gemini Home Appliances & Services (authorised Whirlpool Services Partner) attended the complaint and advised to for TSP, replacement of inlet pipe, replacement of drain pipe, cleaning, VF, replacement of Torque motor on dt 29/12/08 and taken Rs.2500/-(cash receipt no 1013) and machine to workshop on dt 30/12/08.
Again final payment of balance Rs.2650/(cash receipt no 98/4855)Total amount paid Rs.5150/-.But...

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Whirlpool India Complaints & Reviews

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Whirlpool India reviews & complaints page 172

Poor repair services

Faulty Washing Machine and poor Response by Customer Care personnel

worst customer service

frequent complaints of refrigerator not getting cold and making lot of noise

not providing service

Freezer door buckling

Poor Tap Adaptor Design

Complaint regarding noise problem from Refrigerator.

replacement of drum & bearing

Failure to return cancelled A.M.C of 2009 on the washing Machine

Electrical spark at the hinge of the top door

2 Door Regrigerator

Non Delivery even after payment for more than 2 months and misbehavior on phone

NON SUPPLY OF CRISPY TRAY,WIRE SHELF ,BAKING -TRAY AS MENTIONED IN THE MICROWAVE BOX

Want to know the rules &charges for replacement of the piece

NON AVAILABILITY OF MODEL AT KORBA,CHHATTISGARH

compressor failed not replaced immediately

Service required for the problem initiated by dealer

Faulty service & appalling response

Repairing of the washing machine

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Whirlpool India Complaints & Reviews

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