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Whirlpool India Complaints & Reviews

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Updated: Aug 19, 2024
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S
SHIVAJI GOVIND PATIL
from Mumbai, Maharashtra
Nov 4, 2008
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No response from Service Center

I have lodged a complaint with Whirlpool Service Center for non functioning of Whirlpool washing machine on 01 Nov 2008 and phoned up service center for reminding them as no respose was received from Whirlpool service center representative on 02 Nov. 2008 and 03 Nov. 2008(Twice) but gone in vain. My machine is under paid AMC and valid upto Dec 2008 end.
Uptill now (i.e. upto 12.40 PM on 04 Nov. 2008) there is "NIL" response...
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J
jasvir singh
from Adampur, Punjab
Nov 3, 2008
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i dont tell about service

i have whirlpool awm 310 washhing machine . its drum seal lecage problem . i have complaint at whirlpool service center at hsp but no one repair it . ihave comp at net on 20/09/2008 . after 2 monthes service man open my machine and tell a seal send by service center is wrong number . now i daily call them but solution tell me .now from 15 days no one solve it . total 3 monthes no service and face serious prob . tell me about this ?....
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R
RAJEEV CHADHA
from Kolkata, West Bengal
Nov 3, 2008
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Cooling Problem

A whirlpool Refrigerator (D/Door frost free 370 Iceberg DLX) was purchased by me from M/S CHITRAELECTRONICS GURGAON vide invoice no. 4341 dated 03/08/07.

From day one, the refrigerator had one problem or another (detached door, cooling failure) as the piece supplied was defective.

On prolonged and continuous follow up with the company for about two months, the same was replaced on 05/02/08 vide consignment note...
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M
Mohamed Nazim
from Cuddapah, Andhra Pradesh
Nov 3, 2008
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Within a month Air-condition failure, no response on my complaint so far.

From
M.Nazim
Chennai
[protected]

To
The Managing Director
Whirlpool



Sir,

SUB: A/c Failure within one Month –Reg

We take reference to our repeated telecon the undersigned had with your local office on the above subject.

This is my first experience with Whirlpool and regret to say this turns out be my nightmarish...
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M
manoj kumar
from Gurgaon, Haryana
Nov 1, 2008
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output problem

Dear sir,
i had bought a whirlpool inverter in the month of oct 2008. My inverter is not giving the correct output supply.
Ph. no. of Whirlpool customer care.[protected]
my phone no. [protected]...
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N
NagaRajan
from Bengaluru, Karnataka
Oct 27, 2008
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No response or proper track of customer information

Hi

I purchase a product from Whirlpool. I'm reliazing a lot that i've made a big mistake in going for it.
the product didn't performed for a particular feature " E -light" the day i switched it on.
when i gave the complaint on 18th Aug 2008, the service engineer made no. of visits to my home and informed us that the product needs to be replaced with new one on 28th Aug 2008, which will...
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M
m geeta mohan
from Pune, Maharashtra
Oct 24, 2008
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dle & fe error

I have purchased sensation elite last year MAR07 from the begining machine was giving DLE error .Then after lot of follow up machine was replaced by whirlpool in nov 07 after using for few months machine again started giving DLE error service person could not resolve the issue and now machine stops with FE error where as there is no problem of water source .This a very poor product and even service persons don't know how to handle this...
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A
Arun
from Ernakulam, Kerala
Oct 24, 2008
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PCB complaint

I had purchased a whirlpool microwave oven - WHIMT22C on 30th August 2007. Just completing the warranty period, the oven stopped working and was taken to the authorized service center at Trivandrum. On diagnosis, it was found that PCB was defective and need to be replaced or repaired. The charge for the same is approximately Rs.3000.

Purchasing the product from a company like Whirlpool, there were a lot of expectations on...
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N
Nandkishore
Oct 23, 2008
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Pathetic customer service - Hyderabad

I had registered a complaint with Whirlpool customer care, here in Hyderabad on the 16th (Complaint number: [protected]), as my washing machine stopped working. A total goofball showed up on the 17th who had no clue about what was needed to be done. Even his tester was not working. He undid and then tightened some screws here and there and finally declared that the timer is faulty. He said he will bring a new one in 2 days and left.
br...
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S
S.Rajagopal
from Chennai, Tamil Nadu
Oct 22, 2008
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Poor quality -poor service

Sir,
I have purchased a Whirlpool washing machine model sensational Elite Sl.No.INBO71602405 on 21.05.07. There have been frequent problems with the machine and almost all the service personnel visited our house frequently. I am not able to have the list of visits and the nature of complaints as they are giving any call sheet or copy of the details of fault attended on each visit.
In the present context, I have booked a complaint...
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H
Himanshu Pant
from Delhi, Delhi
Oct 20, 2008
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False Price of product

Hi,

I got email id from a lady when i called[protected]. this email id was for executive @ whirlpoon india.
I have purchased whirpool's NEAT N fresh tuppelware refrigerator kit for Rs.1200
when i visited the dealer it was for Rs.1050
MRP on the kit is Rs.1200 and we called the guy to repair AC and he bought is along with him. Prices on MRP is always more then sal price.. we are i think fooled for...
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S
sridhar
from Pinjaur, Haryana
Oct 7, 2008
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Door gasket

I bought a new Whirlpool double door refriferator There is a problem of the doorit is not closeing properly since day one... I contacted Whirlpool on this number 6008558and they gave me false answers stating that the supervisor will call me within one hours time but no answers. Every time I call this the same answers If I ask them to give me the email address of their Managing director. They disconect the phone Immediately....
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S
SANJEEV GUPTA
from Delhi, Delhi
Oct 6, 2008
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REPAIR NOT DONE PROPERLY

AFTER EXPIRY OF AMC, I APPROACHED FOR RENEWAL OF AMC, BUT THE COMPANY REFUSED TO DO SO. AFTER SOME TIME ON[protected] I COMPLAINED ABOUT THE MACHINE, ENGINEER CAME, INSPECTED AND TOLD ABOUT AN EXPENDITURE OF ABOUT RS.1000. I REFUSED AND THOUGHT TO BUY A NEW MACHINE BUT THE ENGINEER HAD SOME MALAFIED INTENTION IN HIS MIND TOLD ME THAT INSTEAD OF BUYING NEW MACHINE HE SUGGESTED TO OVERHAUL THE SAME MACHINE AT THE COST OF RS.3350. HE TOLD ME...
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C
Col Arun Kumar Gupta
from Bhopal, Madhya Pradesh
Oct 5, 2008
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machine not working

machine notworking and no customer care numbers available. those of Indore (MP) are changed. no response from anybody....
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N
Naveen Gowda
from Piravam, Kerala
Oct 4, 2008
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Don't buy whirlpool, pathetic service

Hi,

I would like to share my experience regarding Whirlpool service. Its the worst any company can provide. I had lodged a complaint with their customer care about noise and vibration (machine used to get displaced atleast by 1 - 2 feet!). 10days and still no being has attended the call or bothered to inform. I have till date followed it up 7 times with the customer care centre(this is the only face they have for service,...
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G
G.Kanthan
from Palghat, Kerala
Oct 2, 2008
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Worst Service in Tamil Nadu

Worst Service No.1 Whirlpool Customer Care Chennai, Ramavaram & West Mambalam.

Affected Customer:
I think we are Unluckily Purchased a Whrilpool 210 Split Air Conditioner.

Due to Our Home Shifted we have contacted Whirlpool Service Centre for Re-installation of A/c to the new home. After this Mr.Chelliah No.1.Fraud Came and Re-installed the A/c. After this within 10 minutes Because of his wrong connection...
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B
Brijesh Chhantbar
from Ahmedabad, Gujarat
Oct 2, 2008
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Refrigerator 340L Professional

Whirlpool 340L Professional

I baught new Whirlpool Refrigerator 340L Professional from Reliance Mart. Since I baught there is water leakage problem inside refrigerator, every day water fill at the bottom of vegetable try even though there is nothing inside refrigerator.

I did complain to Reliance and Whirlpool, Engineer came from both sides but problem is not solved at last Reliance gave me new same model Refrigerator...
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P
Parmindar Singh Kohli
from Sindhnur, Karnataka
Oct 2, 2008
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Defective Refrigerator

we had purchased a Refrigerator Ff 3501 Ice magic elite from M/s Harsha, Hubli vide bill no. 4CG 00019 dt, 04.04.2005.
unfortunately it developed troubles very soon.
since the product was under warranty, the service centre employee took the fridge to the service centre on 28.04.2008 citing replacement of compressor and promised to return the fully repaired fridge within a week.
we recieved the same only after 3 months....
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A
Ajay kumar garg
from Chandigarh, Chandigarh
Oct 1, 2008
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defective functioning

i purchased 340 ltrs whirlpool refrigerator from jindal electronics pvt ltd.NABHA, DISTT-PATIALA, PUNJAB some months ago.after 3-4 days of our purchase the refrigerator stopped working.we called the dealer and they changed our refrigerator.the new refrigerator again showed defective functioning.we made a contact to service centre patiala through our dealer around 4-5 times.they came and checked but not able to remove the defect.last such...
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T
Tapas
from Kolkata, West Bengal
Sep 26, 2008
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Several breakdowns within 10 months of purchase

This complaint will give us the clear picture how the so called world renowned company treats its customers in 3rd category country like India and cheating the customers.
Complainst starts here:
Dear Sir/Madam,
My cousin brother(Mr. Mrinmoy Ghosh) has bought a Refrigerator - 200LT GENIOUS XL PREMIER, Model-10485 W/Pool, Sl No. INC[protected] from M/S New Audio Vision(Authorized Distributor of Whirlpool), ChandraKona Road,...
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