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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
Complaints 383
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17
Unresolved
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Zivame reviews & complaints page 6

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N
Nikitha Reddy
from Hyderabad, Telangana
Jul 8, 2022
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Not accepting return or exchange

Address: Himayathnagar

Not accepting return or exchange...
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Arpita Naskar
Jul 3, 2022
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Refund issue

I returned my order today but didn't get my money back...
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S
SunithaRaju
Jun 30, 2022
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Refund not done

Address: Bangalore

On June 09, 2022 I have made a purchase for Rs 651. Later after delivery i never like the product as it didn't fit well.
I raised a return request the products were returned to the seller.
Since the return i have been writting mails to the refund the amount on written of the product....
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D
Dentist garg
from Meerut, Uttar Pradesh
Jun 25, 2022
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Product showed as delivered but not yet delivered

I had placed an order on 5th of June 2022 and estimated delivery date was 13th of June but I didn’t receive the order and on the app its showing that the product was already delivered on 9th June 2022. I keep on calling the customer care and they haven’t provided with any sort o[censored]pdate and instead keep on asking for more time...
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K
Kabitrao
from Delhi, Delhi
Jun 11, 2022
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Refund not received

I have purchased 3 sports bras from zivame. From which two out of three i returned due to non fitted. But when i asked for refund they told me that it will take 15 to 20 days to refund as they will get the confirmation from the warehouse. Now more than 20 days have been passed, but they are not interested to refund the amount of those two items. They send me same response everytime whenever i asked for my refund that they are waiting for...
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R
rypk
from Kolkata, West Bengal
Jun 10, 2022
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Order No: 716921072 not delivered even after 4 months

I have placed the order for 3 panties on 20.02.2022. But till date they have not delivered the product. Moreover, they are not allowing to cancel the order for refund. Please take suitable action....
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V
Veena S Patil
Jun 9, 2022
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Order not placed

Address: 008 grd floor shivashree gardens block 2 4th cross 1st main BEML Layout 5th stage RR nagar bangalore

I have debited RS1600 to Zivame but my order has not been placed...
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A
Aleenaahh
Jun 5, 2022
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Zcoins went missing

So last day while purchasing a product my zcoins went missing. Later i came to know that it was because of the transaction failed the day before. We trusted your app and only because of that I accepted zcoins instead of money. So kindly consider this and take necessary measures immediately. Really disappointed..!!...
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Have placed return request on 15 April and 22 June of 2 different products. Both of them were packed up by blue-dart’s assigned courier personnel. But, in details it shows return requests haven’t completed yet. I have already mailed and had chat / call with the executive for n number of times he so asked me to wait for 1-2 days to resolve the problem. I haven’t received any revert from them. Neither I received refund nor my Complaint...
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Address: girls hostel, pussgrc, bajwara, hoshiarpur

So I ordered 2 bras from ziavme and I pre Pais for it through cashkaro app ND i don't know why my order was canceled so I reordered and again it got canceled and I haven't recieved my money till now it just shows that my money has been transfered in zcoins, which I want back in my account so kindly look into this matter...
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S
Sakshi72
May 14, 2022
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Stealing of Zcoins in Zivame account

Address: 2726, 1st Floor, Lakshmi Narayana Nivas, Off, 80 Feet Rd, Indiranagar, Bengaluru, Karnataka 560038

I had received Zcoins as my refund in zivame account even though I targetted it in my bank account. I then see that on 14th March, 2022 my zivame account was hacked and my Zcoins was stolen. Someone else did the shopping. Kindly get my refund back....
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A
Arpitar
May 12, 2022
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Zcoin to cash

I ordered a vra from zivame worth rs 345. They sent a wrong size so I returned that. But they did not refund the money into my original payment method(upi). Rather they converted it into zcoin. I do not want to buy anything with zcoin and I want my cash back ASAP into my bank account.
Please do the needful and let me know if any more information regarding this is needed...
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F
Fidha ninik
from ERNAKULAM, Kerala
May 1, 2022
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Zivame product

Website: Zivame

I've placed my order on
17th April it was prepaid
Its been 14 days still my order has not shipped. Kindly resolve the issue ASAP...
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K
Kheerthana MV
from Coimbatore, Tamil Nadu
Apr 28, 2022
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718470590

Greetings,
I have received an order[protected] today for the panties and the hip size mentioned in Zivame app is 92-100cm. But the items received are very much smaller than that. I couldn't see an exchange/return in your app. I would like to proceed with exchange/return, kindly help me with this issue....
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L
Lakshmi velmurugan
Apr 18, 2022
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Regarding refund

I had ordered two items...Because of quality issues, I had returned the products...I got refund via zcoins for only one item...kindly solve this asap...order number:[protected]...
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M
Molletiumesh
Apr 18, 2022
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Didnt get refund even after 1 month

ORDER#[protected]
Mail Id: [protected]@gmail.com
Refund Amount: 4238 Rupess

Its been 40 days since i returned the product, but till now i have not received my refund. I am tired of sending mail and calling customer support daily. Whenever i call they say to wait for 2-3 days, but its already been 40 days. I am frustrated and disappointed. If i don't get the resolution here, i will file a case in consumer court...
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Amtul m
Apr 18, 2022
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I want my zcoins refunded to my bank account

I have placed an order with zivame with order id:[protected] since I didn't like the quality of the product I returned but zivame has refunded me back through zcoins which is not needed for me right now. I want them to be refunded to my account. Zivame will loose a silver customer like me. If dey arenot customer friendly...
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S
Shradha Sio
Apr 15, 2022
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My zcoins expired without any notice

Address: 52, 5th Cross Rd, Bheemanna Garden, Lakshmiamma Garden, Shanti Nagar, Bengaluru, Karnataka 560027

When i returned the product they refunded it in zcoins instead of refunding it in account. And when it got expired they didn't even notice me . When return also they didn't give us any notification of expiring of coins....
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K
Kritika Lohia
Apr 8, 2022
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Transfer money from zcoins to bank account

I cancelled my order before it was shipped. I got zcoins as refund, which I can use on Zivame only. Please return it to original payment method, I don’t need it as zcoins....
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S
Silamu
Apr 8, 2022
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Zcoins

I want my zcoins back...i didn't order anything but it got deducted.. please return my zcoins quickly...
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