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Zivame Complaints & Reviews

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Updated: Sep 9, 2024
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Zivame reviews & complaints page 7

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N
Nimisha0710
Apr 7, 2022
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Zcoins not credited back after unsuccessful order

I have not received 200 zcoins back even if my order failed two times. I have experienced from my last two orders that webpage is blank at the last step of payment. And when I check my cart back, zcoins are used even though the order was not successful....
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A
Anonymus1212
Apr 4, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Z coins turned 0 after failed payment transaction

I placed an order today but realised that it was the wrong size. I cancelled the order and received my 494 z coins back but when I added another item and ordered the right size this time The payment transaction failed and now i lost my all of my 594 z coins.

I have added the screenshot of the first order.

Please resolve this issue so that i can get my z coins back...
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D
Dr.hinal
from Bhuj, Gujarat
Apr 3, 2022
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Regarding zcoins refund

I have returned an activewear leggings an was given 572 zcoins. But now it shows 0 zcoins on my profile. Kindly guide me through this and show how can these z caoins be redeemed. thanks!...
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Princee Maurya
Mar 22, 2022
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Refund issue

Refund issue yet not resolved within time...service is poor...
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S
SwatiGanga143
from Kozhikode, Kerala
Mar 22, 2022
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Zivame Fraud -hacked account for Zcoins purchase

My Zivame account was hacked and few things are ordered today using my Zcoins. It’s under order confirmation status as of 22 March 2022 1AM IST. Due to the Zivame policy I am unable to cancel it from my side. Please cancel the order as soon as possible. Order #[protected]

Hacker address is Gokul Puram Nanda Nagar Gorakhpur, Uttar Pradesh, 273008, India
[protected] - truecaller shows Arun Singh Home which is the main...
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K
karina joseph
Mar 21, 2022
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Refund

Address: Parayamthra House, St Antony's Road, Thykudam, Vyttila PO.Cochin 682019, Vyttila

I purchased a product worth Rs 227. I released that the product was not the one that I expected when it reached my home. So I returned the product and expected a refund. However, I was told, that the refund request is completed and the amount will be refuned to my account as zcoins!

I want the amount as cash to be credited to my band account, just like other online shopping sites do.

Please need the needful....
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A
avanimer
Mar 17, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Zivame account hacked and lost 1331 zcoins

My Zivame account was hacked on 17th march 2022 and purchases were made using the Zcoins in the account by
Avani Ahir
ambica nagar, near Indian petrol pump,
nagalpar, Kachchh - 370110, Gujarat,
INDIA

I am unable to cancel the order and also loose the 1331 Zcoins present in my account. I want the order cancelled and the money refunded to my account....
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ReshmaVishnu
from Alappuzha, Kerala
Mar 17, 2022
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Products not delivered and money also not refunded

I have ordered from zivame(2 products) on 21st Feb 2021. After few days, when I did not get any update about product delivery, I checked their app and it showed the order being delivered on 23rd Feb 2021.

I called their customer care and raised the complaint and they promised to resolve it within 48-72 hours. Today is 17th March and still no response from their side.
Each time I contact them, I get the same response.br...
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Nikita Shriram
Mar 16, 2022
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Zivame coins disappeared

I had around 800 zcoins adter a whole I could only 100 zcoins...
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winniecreative
Mar 11, 2022
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I want my money in my account not as zcoins

I have returned my product worth Rs. 1252 to Zivame. But they sent me 1126 zcoins. I don't want zcoins, I want refund in my bank account. Please do the needful asap. I need money in my bank account....
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I tried placing order several times in Zivame.. each time it got failed. And they show zero z coins after that. Everytime I had to call customer care agent to get my zcoins back. I am fed up of this...
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Amolhh
Mar 7, 2022
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Zcoins

Please .. I want my zcoins back coz my payment failed again ! Please return zcoins as soon as possible, I want buy something really urgent .....
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Amolhh
Mar 7, 2022
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Zcoins

Payment failed again .. and now I'm fed up .. please return my zcoins as soon as possible I want to purchase something .. and this time it will be cod 🙂...
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Address: banglore

Dear Sir
Greetings of the day

I had been shopping for more then 3-4 years from Zivame and this is first time Zivame is manipulating me ..since from yesterday I had been trying to place order from your website instead of app my payment is declining, For yesterday order I had been getting 4 nightsuits for just 2500/- but my payment declined more then 4 times and my jio mart cash and zivame coins were lost

So...
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Amolhh
Mar 7, 2022
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Zcoins

Every single time the payment fails and I lose my zcoins .. I want you to please help me with getting my zcoins back as soon as possible !!...
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Amolhh
Mar 7, 2022
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Zcoins

I don't know why everytime the payment fails and my zcoins are lost . Please help me get back !!!...
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Amolhh
Mar 5, 2022
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Zcoins

I lost my zcoins again ! Please lend it back to me or else I will stop buying products from zivame..!...
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Amolhh
Mar 4, 2022
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Zcoins

I lost my 150 zcoins during a transaction which failed, and also this didn't happened with me for the first time. I already faced the same issue many times . If this continues to happen I will stop purchasing products from zivame . I hope company will resolve my issue and will return my zcoins as soon as possible .
Thank you !...
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706_Sakshi Adake
from Khadki, Maharashtra
Mar 1, 2022
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Haven't received my refund of returned product

Address: Flat no.2,Aarambh building,Tirupati nagar road,warje jakat naka,pune, Warje jakat naka

Hello, I have ordered few garments from your website...and few coulnt fit me well...rather was not up to my expectation...so i had returned those products...but i havent received my refund. Its been almost a month now...due to my busy sheducle i couldnt get back to that issue soon...
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Bhavika Appachu
Feb 28, 2022
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Store employee

Hi, I visited commercial street Zivame store to buy a tummy tucker
The store employee suggested that the product I was looking for was not available and therefore she will place an order online which will be delivered to my address
She then convinced me to buy another product and she was sure that the size of that product will fit me and placed the order online
She didn't tell me about no exchange policy and kept insisting...
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