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Updated: Nov 8, 2024
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R
race3044
from Bengaluru, Karnataka
Aug 31, 2017
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broadband connection frequent disconnection/router range not addressed

Address: 560037

Got the airtel broadband connection on 1st aug 2017.
The technician came and installed the router which comes with connection.

Problems reported to airtel:
1. Router range is not reachable from other rooms in apartment
2. Frequent disconnection happening (Atleast 3-4 times a day)
3. After 10-12 calls to customer care, finally this was registered as a complain after 3 weeks.

As a...
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D
Dr-Vikrant Vaze
from Gurgaon, Haryana
Aug 31, 2017
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unauthorized activation of service with money deduction

Address: Pune, Maharashtra

I am a prepaid airtel customer. Yesterday evening i received a message that dindoclub services have been activated and rs.35/- was charged for the same.
I have not authorized any such service to be started.
Also i have not got any response from company regarding complaint no ot[protected].
Please look into matter and refund my money at the earliest possible time....
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M
manuraotyson
from Belgaum, Karnataka
Aug 31, 2017
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main balance

Address: Mysore, Karnataka, 570007

My main account balance is getting deducted automatically
I have not activated any packs whatsoever
Airtel is robbing me help!!!
Daily apps tollfre no & company office phone no all redy out off service...

I'm using airtel from more than 2 years and now after upgrading to 4g i. E., lte i frequently facing the network issue in my internet calls and others. I'm being forced to use other carrier if you guys...
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A
asrjan
from Chennai, Tamil Nadu
Aug 31, 2017
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change my circle

Address: 641027

Dear sir,
I bought a Airtel Sim two weeks before.
It shows roaming symbol. I asked customer care they told this is Chennai sim card so it's shows roaming symbol. And they told can't change the circle.
I bought this sim in coimbatore. So please change my circle.
I can't share my data to other no.
Kindly change to Tamilnadu circle...
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G
Gautam Chanda
from Bengaluru, Karnataka
Aug 31, 2017
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deducting balance for unwanted paid services

Address: 560037

Hi team,

I have recharged my number today twice.. However airtel has deducted money for 2 or 3 paid services which i never subscribed myself. I tried to call customer care at 121 however could never found an option to reach customer care executive.. Please refund my money ₹30 and ₹15 which u have deducted without my consent.. This is very frustrating since u have no right to deduct amount lime this.....
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S
sam_vohra
from Mohali, Punjab
Aug 31, 2017
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unwanted services being activated on my number and balance deduction from my number

Address: Dehradun, Uttarakhand

Unwanted services are being activated on my mobile number [protected] without my consent amd balance is being deducted from my pre-paid number. I never asked for any such services. Please look into the matter and put a do not disturb in my mobile number so that no service is being avtivated. It would be a great help of you look into the matter so that balance is not deducted from my number....
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O
osgsekar
from Raipur, Chhattisgarh
Aug 31, 2017
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unauthorized activation and charges levied

I am having airtel post paid number. On 24/8/17, one message came to my mobile stating that "modelmaniaw" is activated and rs 35 charged. If i want to deactivate message 'stop'. Immediately i gave sms to the given no 'stop'. Reply message came staying that my request is considered and they have deactivated modelmaniaw service. So far rs35 not refunded. When i enquired local airtel store, front desk assistants and store in charge expressed...
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R
rajeva
from Varanasi, Uttar Pradesh
Aug 31, 2017
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sim deactivation of airtel bharti

Address: Rohtak, Haryana, 124001

I have number [protected] of airtel number for my startup company. But i had to put the startup on hold so i was not using this number. I went to near airtel care center but they were reluctant to help even. My email id and other account get blocked as otp is not coming. Please resolve this problem. You are humbly requested to what need full. I shall be very thankful to you for that....
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GirishCH74
from Bengaluru, Karnataka
Aug 31, 2017
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continuous disruption of broadband service (airtel) since last 45 days

Address: Bangalore, Karnataka, 560075

Dear sir, i am writing this mail here hoping that you will look in to complaints and i hope you will sort it out.

The problem is, i am facing continuous internet drop since 15th july 2017, most of the time i lodge the complaint. But this problem has not yet resolved on top of that airtel technicians /service engineers are making fun of me. Since 27th august 2017 to till day i dont have the internet. I have escalated this matter...
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M
Muaaj
from Pune, Maharashtra
Aug 31, 2017
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prepaid recharge service

I am very disappointed by airtel prepaid service i have recharged on my prepaid airtel number [protected] on date 31/5/2017 of 149/-. I had a offer at *121*1# saying that a2a free calls and 28 gb 3g/4g data for 28 days @149 rs.in that offer it is also mentioned clearly that if you recharge today then you will get the same offer for 12 months. I've used that offer for 3 successive months but somehow after 3 months that offer has disappeared....
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K
KoushikSarkar
from Kolkata, West Bengal
Aug 31, 2017
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wrong charge in my airtel postpaid bill

Address: Nadia, West Bengal, 741235

In my airtel number they charged a bill amount of rs 1721.56 and they said that the bill is internet useges while their application (My airtel app) showing i have free data of 15.1 gb and when i use internet they deduct data from the remaining balance...
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A
aashish.sharma
from Delhi, Delhi
Aug 31, 2017
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regarding airtel prepaid recharge

Address: Amritsar, Punjab, 143001

Dear sir/mam.

I recharged my airtel no [protected] with the amount of 349 for 4g data and unlimited calling on 29th of august 2017. I got free calling but data pack showing zero balance. There's even no any toll free no where we can directly talk to any customer care regarding this. Please help me out to to resolve the same issue.
I tried no of time on 121, 123 no's to get connected with customer care but no use....
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M
Mithun Bahadur
from Kannur, Kerala
Aug 31, 2017
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postpaid mobile

Airtel is showing me 14, 06, 249.80 rs of outstanding bill however my past bills are not more than[protected] rs. I called them bit they were bot able to justify this amount. This is a kind of mental harassment to customer and asking that please call after sometime.

For past several months i am facing this type of issues with airtel and infact that is why i ported on of my other number from airtel to jio. But this time it is...
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S
sajithsadananda
from Sonamukhi, West Bengal
Aug 31, 2017
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3g offer of airtel 4g sim

Address: South 24 Parganas, West Bengal, 743357
Website: [email protected]

Sir, i am using 4g airtel sim in lg google nexus 4 mobile. Mobile is not supporting 4g offer of rs.399/-. Only supporting 3g offer. Sir, pls give me 3g offer daily 1gb of internet @rs.399/- or other price. Otherwise pls support 4g net offer in sim. Sir, 4g is giving daily 1 gb of internet for 399/- for 84 days. This type of offer want in 3g sim. My mobile is not supporting 4g sim. Why? Pls give me answer?...
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M
Manak Chand Bothra
from Kolkata, West Bengal
Aug 31, 2017
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no not yet ported even though mnp processed by initial network operator

Address: Kolkata, West Bengal, 700001

I have submitted all required docs to an airtel persoell who also took my biometrics at kolkata. I wanted to port in to airtel from idea. I've been said that idea sim will be deactvated with in 7days, and airtel new sim will be activated. I have submitted docs on[protected]. But still i. E[protected] aircel sim is not deactivated and airtel sim shows sim card registration failed. I don't have another airtel sim to call to customer care that...
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Dhavan Kamble
from Hyderabad, Telangana
Aug 31, 2017
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airtel express

Address: Warangal, Andhra Pradesh, 506003
Website: www.airtel.in

Hi iam dhavan, i can c so many airtel express store's r charging extra charges on everything,
There is a store located in state - telangana, warangal district, in hanmakonda opp asoka theatre.
They r changing 50rs on sim replacement actually charge's r 25rs, 4rm mor dn 3yrs nd also charging 25rs 4r sim upgrading 3g to 4g actually it is free, i faced da problem 3 times if i ask service guy in da store dat da r charging more...
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M
mithuneeddy18
from Hyderabad, Telangana
Aug 31, 2017
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internet speed madhapur area

Address: Hyderabad, Andhra Pradesh, 500081

Im facing internet speed issues from last 6 months.. i had complained customer care but they keep on saying it will be resolved soon but there is no use . It became even more worst now. Last time when i called customer care they spoken rudely. Many times they say will get a call back from network team but ni use. Even they are not caring customers...
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S
Sìĺéńţ Bøý
from Delhi, Delhi
Aug 30, 2017
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no range of tower with in 5-6 km area

Address: North West Delhi, Delhi, 110040
Website: Airtel

We are living at shiv mandir colony safiabad border narela delhi - 40. We have 20 numbers regarding your "airtel" company and we face a lot of problem because in our locality tower's range is not sufficent to make a call or use internet without any problem. Kindly construct a tower plan nearby our area otherwise we will change our numbers into other companies
Our numbers are - [protected], [protected], [protected], [protected], [protected],...
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Y
Y S Bhambulkar
from Nagpur, Maharashtra
Aug 30, 2017
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network problems in dighori nagpur for mobile no.9665891557

Address: Nagpur, Maharashtra, 440034

You have promised that airtel network is faster than any network and covered more than 50% areas of india. I already made complaint on 24 august 2017 but no improvement in your services. There is no use for keeping your sim. Please make arrangement for keeping network always otherwise we have to surrender the sim of your company.
Thanking you,
Yours
Yashwant bhambulkar...
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S
Saviona
from Bengaluru, Karnataka
Aug 30, 2017
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digital tv surrender refund

Address: 560064

It's been more than 4 months since the set top box has been taken away and we were promised a refund of ₹1782 on my credit card which was used to purchase the connection.

Last month airtel claimed via mail that amount was credited to my ccard on 31/5/[protected]@1847, which i denied.

They asked me to mail them all statements till date to verify that amount not credited.
In spite of doing so there is no reply...
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