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Updated: Nov 8, 2024
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Airtel reviews & complaints page 268

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S
Sikha12345
from Gobardanga, West Bengal
Oct 3, 2020
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Recharge failed but bank balance was deducted

Today i recharged my airtel number from the bharti Airtel website. The amount was rs 49. The payment was done but the recharge failed. The transaction id is - Txn ID:[protected]. I would like a refund since i had to do another recharge for the same amount. Please look into this matter. Yes the amount is not so large.. but for me it is important. Thank you....
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A
Anurag47
Oct 3, 2020
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Recharge done but not reflected in the account.

I recharged with the 449rs pack but I haven't got any confirmation and the amount has been deducted. Please look into this and reflect the recharge into my account soon....
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miggr
Oct 2, 2020
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Online recharge failed but amount to be refunded

Tried recharging for 598 via airtel.in . Used SBI as the payment option. The payment reference is[protected]IGAJNSQQT6
Kindly refund....
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P
pranka
Oct 2, 2020
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Outgoing for my postpaid connection was blocked without information

I had been using Airtel number ([protected]) for last 15 years, one fine day suddenly my outgoing was blocked without informing me. when i started calling them they said that the verification documents to be submitted. I was surprised if someone can disconnect without informing the consumer.
After a lot of escalation through the customer care, next day got an SMS that as per the govt guidelines, i need to submit the docs in the Airtel...
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Subh Dutta
Oct 2, 2020
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Amount debited but no recharge reflected

Address: Kolkata

I made my Airtel recharge on their app via my sbi online banking yesterday morning but still there is no recharge reflected but amount got debited. I have registered my mail id in the app but whenever sending a mail to [protected]@in.airtel.com with my issue, it's replying that my mail id is not registered & asking me to call121 to register but I can't do it there at all. Please resolve the issue.

Regards...
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V
Venkates Anand
Oct 2, 2020
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Airtel set top box issues.

Sir.my id is [protected].i have raised complaint on 29.9.20.since b001 error shown in tv.i have another connection Airtel hd connection and it was running smoothly.so weather was not problem.so i raised service request.my pin code 606001.virudhachalam, cuddalore district.tamilnadu.
Dont take it wrongly sir.but i am saying the truth.Service person have no adequate knowledge since the same person visited many times.he simply said adapter...
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Pratham Basotra
Oct 1, 2020
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International message charge

Airtel charges Rs.5 for international messaging charge. The number is[protected]. Don’t know why his happens, but when you try to complaint to Airtel( so called the best smartphone network in India ) no justification as to why this is charged is given by the customer care representative. Hope they look into this matter....
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meetaa
Oct 1, 2020
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Refund for mis-selling and wrong bill plan activation for non-existent service

Dear Sir,

This is to bring to your attention that we have been wrongly billed for the last one year for our broadband connection[protected]. This connection belongs to my father who is a senior citizen.

Your team activated the 999 plan which offers a speed of 200mbps for him last year in October. He has been constantly facing an issue with very low internet speed which hovers between 10-25 mbps. Couple of...
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N
nehm96
Oct 1, 2020
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Airtel Broadband - Refund of Deposit

Website: www.airtel.in

Applied for Airtel Broadband on 27 September 2020 and subscribed for Monthly Rental ₹499 (40Mbps) plan. The Airtel personnel asked us to pay Rs.1768 online for installation & plan, which we did (Airtel product payment taxation ID:[protected]. He told us that Airtel would do installation of broadband by 2 pm of 27 September 2020, however, no installation was done that day.

I contacted the Airtel personnel several times after...
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H
Harish Bharathwaj
Oct 1, 2020
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Airtel recharge unsuccessful inspite of money being debited from my account

Address: Airtel

I am writing this email to express my utmost disappointment in using the services of airtel. My name is Harish and I am a customer of airtel since almost a year. I had recharged my account for Rs. 249/- ( 1.5 GB per day pack ) on the date of 04/09/20. I didn't get my recharge and I had got a message back then saying 'recharge unsuccessful' in spite of money being debited from my bank account. I had to recharge my number again for the...
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leeladhar Jhagekar
Oct 1, 2020
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Airtel wallet thanks app

I added money into airtel thanks app for mobile recharge on 28 sep 2020 by amazon upi but money did not load in thanks app and money transferred into this upi [protected]@icici and my recharge did not done and refund of my money is getting very far
And ICICIB has informed me that my transactions is failed but they did not refund my money so kindly help me...
I was doing recharge of 199

Dear Customer, your UPI transaction...
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S
Shrinivas Gutte
Oct 1, 2020
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Money not credited in wallet

I've added money 2 times once from phone pe amount 580 and once from gpay amount is 580 both transaction ia successful showing that money reached to vender but my Wallet is not showing that money my mobile number is [protected] and Airtel is not providing customer support it really bad there no option to complaint directly...
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leeladhar Jhagekar
Oct 1, 2020
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About thanks app

I added money into airtel thanks app for mobile recharge on 29/10/2020 by amazon upi but money did not load in thanks app and money transferred into this upi [protected]@icici and my recharge did not done and refund of my money is getting very far
And ICICIB has informed me that my transactions is failed but they did not refund my money so kindly help me...
I was doing recharge of 199

Dear Customer, your UPI transaction...
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T
Thatigutla Satish Kumar Reddy
Oct 1, 2020
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Complaint against Airtel Broadband

I have paid 2828 Rs on[protected] for Airtel broadband connection. They promised to give connection/installation by[protected] Afternoon. But, they didn't give any connection and started billing. Tried to reach Airtel customer care multiple times, they are telling again I have to wait for 24 hrs.

1.How many 24 hrs I have to wait.
2.Why should I have to pay for Airtel if there is no connection itself.

I...
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Pradhyumn Somani
Oct 1, 2020
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Issues in Calling and not able to file complaint

Address: Jaipur, Rajasthan

Airtel No. - [protected]

While calling, not able to hear proper voice of other person and vice versa or continue break in voice is there.

Network issues.
Cant able to lodge complaint in Airtel via my airtel app.

My Airtel app is not detecting my problems. Check scree shots. I have data pack then also it is showing running low with data balance.

Not able to send Port Messages...
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Pradhyumn Somani
Oct 1, 2020
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Network Issues and Can't able send Port request.

Address: Jaipur, Rajasthan

I have a poor connection from airtel. I had raised a complaint to airtel but till now there has been no improvement.
Automatically Network mode changes into 4G to E mode. No or less network is there in 4G. There is no 3G network available.

One the contrary the problem has aggravated and I have been informed that my cell phone is unreachable at times. This is impacting my work.

But I am unable to send SMS...
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S
Suman18
Oct 1, 2020
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Do not sending UPC Code for Porting Out

Sir
Since Monday on[protected], I've been sending messages to 1900 to PORT out my Mob No - [protected] from Airtel but I'ven't yet received UPC Code. I contacted Airtel Customer Care a number of times but no result. I even raised the issue to appellate wb and so far I don't receive UPC Code.
Plz take this as a compaint and resolve.
with regards
Suman Roy Choudhury...
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D
Dr Jayanta Ghosh
Sep 30, 2020
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Service SIM Rejected on 30-9-2020

Address: Agartala

I am Dr. Jayanta Ghosh S/O Lt. Jatindra Chandra Ghosh of Dhaleswar-10, Agartala-799007 is complaining against air tel mobile phones SIM card service.My asking 1. Why reject my SIM without prior information? 2. Why issued SIM if the customers DATA incomplete ? 3. Why I would turn to another plan ?4. Who completed service provider's system ? 5. Am I wrong?

So, I requested to "air tel " to rectification all dispute without any...
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Issach Pradhan
Sep 30, 2020
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Low internet connectivity

Address: Rongli, East Sikkim

Here in our area we are facing a huge problem because of no internet connection.
We have a tower near by but it's already outdated it's doesn't work.
Please upgrade the tower so we can use good quality internet.
Airtel claims to be a good network provider but in our area we don't think so please resolve this problem as soon as possible or else we have to go to another telecom operators.
We need to work from home...
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L
Loyesha Das
from Hyderabad, Telangana
Sep 30, 2020
Aug 28, 2023
This thread was updated on Aug 28, 2023
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No refund has been received after disconnection of Broadband account

I disconnected my broadband connection in the month of May, and requested airtel customer support team to refund the security deposit amount they take during the time of connection.
My airtel Xstream fiber ID[protected]_ap
Airtel account number- [protected]
Then they asked me to drop them an email on their official mail id [protected]@airtel.com sharing a cancelled cheque or a bank account statement. So I shared them a cancelled...
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