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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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292

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 76

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I have ordered two products from ajio first one is pink polka dot ballerina and second one is shimmery thong strap flat sandals but i didn't get my both products. In fact i paid for both products because it mentioned on package that their is two products inside....

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Dear Sir,

I have booked 6 Apparels, of Rs 3347.31/- + few Reliance reward points from AJIO website using credit card. The amount is paid through HDFC Credit card and it was successful. I have not received any apparels. On checking on AJIO app or website, it shows status as 'Checked Valid' under Customer Care section. We have sent several mails to Ajio Customer care and AJIO grievance dept, but have not received any proper...

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Address: 1418 araneri Tamil sanga street, Ammaiyarkuppam, R k pet block

Please find attachment, kindly do the needful at the earliest....

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Address: India

Website: Ajio

Ajio is not picking up items and stopped working any option against those items....

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I am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever with AJIO. I have returned my product nicely with all labels and tags on 1st October 2021. Still the status is refund initiated from their side. I havn't got my amount back. I am mailing them continuously and they are making fool of meI am writing this complain because i am tired of emailing AJIO customer care team. Worst experience ever...

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I have ordered a dress for my daughter details are as below,

Details: floral print A line dress with belt, white, age :7 to 8 year,[protected]

My HSN code 61042300

I received the dress but Belt for the dress was missing,
Because of the combinations of belt and dress I have ordered that dress.

I try to exchange it but they canceled by exchange,
Also email them in...

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I have ordered 4 leggings on 24 sep in ajio app they said delivery date was oct 7th, but it has reached to kakinada by 27 sep but till date the order waa not delivered to adress given, inspite several complaints and regular flowup still they are not responding and not even returning th amount...

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I have ordered a red coloured trouser pant but it turned out to be shorter than expected . I tried to return but it showed up that no return can be initiated despite having 30 days return policy. I contacted the customer care the gave a due date 13 October 2021 by which my issue will be sorted but no updates till today 16th October 2021 . Last date to return is 2 November 2021. Below are the photos attached as a proof ....

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Address: Bangalore

I am writing in regards to a purchase I made on Sept 28 with
UPI Transaction ID[protected] for a payment of ₹ 1550.

I have been calling the AJIO customer service but they have been acting fishy about my refund. I talked to the customer service for the fourth time today.

Rep Richa Singh is the last one I talked to on Saturday, Oct 16 between 10:25-10:45 am and then she hung up on me. Richa was very...

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Address: Kwakeithel nganapithong mapal, Kwakeithel nganapithong mapal

I ordered two heels on7oct but my order is not showing and no confirmation id and my money already got debited from my account...

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I have made a prepaid order of The White willow pillow (Order No : FL[protected]) from Ajio.com on 4th October 2021 during Big Bold Sale days. The delivery was expected by 20th October 2021, all of sudden I receive a mail saying that your order is cancelled due to unavoidable reasons, I could still see the product is In stock and is deliverable to my pincode (625523).I need the order with the same price i ordered....

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I ordered wooded sweatshirt with ID-FL[protected] they delivered me on before the delivery date without mail and updated messages and now I want to return the product but it's not updated in app it's still showing arriving**...

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Hi, I had placed an order on AJIO LUXE on 2nd October 2021. The order reached my city on 8th October 2021 but the courier partner is playing mischief and stating that I asked for future delivery when they didn’t even contact me. It is an expensive product. The product is lying in my city Ahmedabad but their courier partners are not delivering the product to me.

Plus they are not updating the status....

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Address: 803 SKY PLANET, MUHANA MANDI ROAD

Website: www.ajio.com

Dear I purchased a u.s polo assn jacket and 2 more item on ajio.com on 18th septemer 2021 I have raise a retun request for u.s polo assn jacket and order picked up on 26th September 2021 at 8.44 pm by ajio courier person now when I go to order section there is not showing product picked up I call ajio costomer care and raise a complain regading this but not get any response and not get my refund I call ajio cosomer care on daily basis and...

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Address: Mumbai

I have ordered a pair of shoes from ajio and they shipped me a product with a size smaller so i had to return it back with return ID 47774173 . They informed me to self ship the order and i did so through blue dart with AWB no: [protected]. The product is already delivered to ajio but the refund or the status never gets changed in ajio app it keeps on showing the product is not delievered. I would request you to please look into this and...

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Amount is still not received..
Very pathetic.....

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Dear Sir,

The amount of Rs. 4280.82 debited from my account through google pay. UPI REF NO.[protected]. But when I came back to check in-app for order details the order was not placed it was still in the cart but my cash has been debited.

So please kindly check and return my money or my sent my order....

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Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 .

I contacted my bank but there is no such refund is received in my account so i mailed...

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Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

Website: www.ajio.com

Order ID:FL[protected]

My Ajio account was hacked by someone.
I had money in my Ajio wallet. The hacker used that money which I had in my Ajio wallet. I have written mail and tried to contact customer care. They are not responding at all....

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Address: Mumbai

CALL now...

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