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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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AJIO reviews & complaints page 74

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Website: www.ajio.com

I have returned my order with all tag on 25th september 2021 because they have sent me wrong product.They did not initiate my refund. I have written many complains but no one is responding.Its been 1 month and my refund is still pending.Very bad response from customer care service.
my order id FL[protected]
RETURN ID RT46315322
NAME : AKASH KUMAR
please look into my issue so that I can get my refund back....

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It's almost been 24 days, neither I am receiving the exchange product requested nor the app is allowing me to cancel the order. I finally wanted to cancel the order and want the refund if my money. I have spoken to customer care executive thrice and each time I have been told that the complaint has been lodged and I can be able to raise return request within 24 hours but in vain. I don't know if it will take them entire year to resolve the...

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Address: GM Bungaalow, Jamadoba, Tata Steel, in front of Dorabji Park

Website: AJIO

My ORDER NUMBER: R[protected]AJI is not being picked up by your agent, they aren't even rescheduling it, I have been complaining about this from the past 10 days but nothing is been done, the agent never calls me and then updates the status as customer didn't pick up the call, just because he will have to come out of the way to pick my order, now you guys are not even rescheduling my pick up, even after so many complaints, please do it ASAP....

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I ordered a tshirt from AJIO. It came without a tag. And this is not the first time that this is happening.
I will advise everyone to beware and open the package on front of the delivery person only.
Because without the tag they refuse return even if it's their fault
Better safe than sorry...

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Address: Garag near neeralakatti road Dharwad garag

Dear Sir/Madam
I have purchased shoes from Ajio brand name is woodland shoes and those shoes wearing only 3 hrs that shoe soul was opened received a product damage piece, For the last 10 days I was continuously follow up with ajio team but there is no communication regarding exchange or return shoes .please help me....

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Return I'd. Of order RT46212850 pickup done on 21sep one month passed I have complaint also on ajio but no help . I didn't get my full refund.plzz help....

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This is highly intolerable situation I am facing with the portal as a customer..
As a first time customer my big blunder was to shop from AJIO.com and trusting it and for which I am going to pay heavily..
I had placed an order on 3rd October 2021…first two deliveries were smooth but later the company started showing it true colour…I received the products which I had not placed and so ask for return but because it was wrong...

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I jave ordered 5 night dress in which on 10th oct, 2021- I have received 3night dress in which for 1 night dress pant was missing and I got only tshirt.

Raised compaint multiple times. They are just closing the complaint number without resolution.

A week ago again I have raised compaint - they told by 20oct, 2021 your issue will be resolved. But it's 21oct still didn't get any update.

Today I called...

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Address: Www.ajio.com

I ordered product from ajio .com.
I receive used and defect shoe.
Product is same but its used ..
Its really very sad yarr.
I just lost my money

Order ID:- FL[protected]...

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I had ordered PUMA ankle length socks and they have product a wrong product instead of my order. They promised to provide resoultion by 20th october which they did not. When I asked on 21st about the resolution the executive put me on hold and then cancelled my call.

I have sent them multiple emails and comments in app but they are not responding...

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Address: Kolkata

Ajio India is a pathetic online clothing site. Superdry Shirts and Tshirts prepaid and it’s been more than 20 days, items have not come. Their delivery partners are horrible, unprofessional and unreliable. Items are at times cancelled without information to the buyer. They have no right to cancel orders once prepaid, as per international consumer arbitrary law, without proper information to buyer, (reason for cancellation). On the site...

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Address: Hyderabad, Telangana

Website: Ajio

I have order some kurtas from ajio my order id is #FL[protected] one product was canceled by ajio team on 9th of october due to shipmet issues still they haven't initiated any refund to me and. one kurta i have kept for return delivery person said that two products are for return okay i asked two show the other one both are same so i said both are same it is showing twice why i dont know so he has pickedup one product and cancelled the other...

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Address: Bangalore

I've ordered from ajio on 2nd Oct by prepaid using upi..now suddenly it's showing canceled while I've not canceled it..they r neither receiving phones or replying emails..either refund me or give the product it's been 20 days now
ID: [protected]...

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Address: Bangalore

My return(RT[protected] was picked up on 3rd October and the status for changed to refunded however I haven't received my refund amount(Rs 1621) so far. I have followed up multiple times with customer care through calls and mail's but no action has been taken so far. Request you to kindly check the issue and help me out with my refund amount....

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I purchased a shirt from AJIO on 6th Oct and it's promised that it will reach me by 13 th ...but till 20 Oct I didn't receive it. I also tracked its latest status on xpressbees, but it shows invalid tracking ID...
I already raised a complaint about it on AJIO but got no response...
Tracking ID - [protected].
Order I'd - #FL[protected]...

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Address: Kolkata

Ajio is a pathetic site. Shirts and Tshirts prepaid and it’s been more than 15-20 days items have not come. Their delivery partners are horrible, unprofessional and unreliable. Items are at times cancelled without information to the buyer.

Horrible service. Call center staff just try to reassure you that items will be on its way, conniving and very unprofessional.
Ajio should be banned, when they give a date to drop...

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Address: 29th Main Rd, Old Madiwala, Jay Bheema Nagar, 1st Stage, BTM 1st Stage, Bengaluru, Karnataka 560068

Website: ajio.com

Ajio Making fool his customer by giving wrong product. 3 times i requested to ajio customer care for regarding my refund.

Complaint ID Request Raised Date Resolution Date
COM[protected] 11-Oct-21 19-Oct-21
COM[protected] 25-Sep-21 05-Oct-21
COM[protected] 11-Sep-21 13-Sep-21...

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I've ordered a kurti from Ajio and only petticoat reached with no tags. And the item when tried to return, the pick up agent does not collect it as there is no tag. I have contacted Ajio through calls but they make us to wait and doesn't respond and multiple times over emails and there was only on response stating 'tag detached item is not eligible for return'. We have reached out and explained we have not received the actual item or tag...

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I purchased a shoe from Ajio on 6th October that was to be delivered within 4-5 days. on 11th October suddenly the status of the delivery shows as delivered. We kept contacting them saying we have not received the item, The content number shared of the courier company is never reachable (+[protected]. The emails sent to the courier company remains unanswered. WE raised a complaint with Ajio on 11th October after multiple attempts...

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I have ordered one bag from ajio of rupess 721 on 3 October 2021.I used my ajio point 100 and paid 621 rupees by Phone pay . Unfortunately when I cancelled my order they send me a mail regarding the cancellation in which it was mentioned that the money will get refunded to my bank account or ajio wallet by 12 October bt still it is 20th October bt I didn't get my money back.This is purely fraud ...and ajio is making fool o[censored]s....

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