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www.ajio.com
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Updated: Nov 29, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 78

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S
Simraj1234
from Delhi, Delhi
Oct 12, 2021
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Website: Ajio.com

Hi Team, This is to inform you that I received the ordered Delivery partner Delhivery
Tracking ID [protected], Floret - T-shirt Bra with Detachable Straps. I did received the product back on 30th September till now it is not marked as delivered in you system. I did multiple calls and multiple emails still no resolution and every time customer service says it will be resolved by 11th October. Today is 12th and I got a messaged stating your issue is resolved and we are closing the ticket. But issue is not yet resolved. Attaching the screenshot. I am also forwarding my concern to consumer court. Thanks
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    R
    Riddhima Rana
    Oct 12, 2021
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    Address: Mumbai

    Amount was debited from my account but order was not placed.
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      B
      Bhuwanesh V Nair
      Oct 12, 2021
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      I returned my order of a crocs on 5th oct 2021 with all tags and labels. Still the status is refund initiated from their side. But i havn't recieved the refund in my ajio wallet nor in my gpay account. I mailed them twice but there were no replies. (Refund reference id: 20210930111212800110168353447207442)
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        C
        Call Centerbh
        Oct 12, 2021
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        Address: Mumbai

        Call
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          S
          Sharavathi
          Oct 12, 2021
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          I have ordered a product it has been delivered to me but I want to return but in ajio application-in my order- it's showing it will be arriving so n so date it is not getting updated even after product which has delivered so that I can return
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            P
            Patte
            from Shimoga, Karnataka
            Oct 11, 2021
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            Address: Banglore

            My money has been debited from Ajio but order is not placed i want refund amount
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              V
              vikas_o7
              from Delhi, Delhi
              Oct 11, 2021
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              I have ordered two shirts( same color and same size) and I got only one shirt in the parcel today and the parcel was labelled with two shirts. But you have mailed and also the parcel receipt showing that both the shirts are delivered. What should I do to get the other shirt?
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                P
                Pamelin joseph
                from Madurai, Tamil Nadu
                Oct 11, 2021
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                Address: No.14 Abu towers y othakkadai Madurai Tamilnadu 625014, Madurai, Tamil Nadu

                I Hi I have made an order for Lehengas choli and the order I’d FL[protected] for a sum of 2456. I received a black top worth 1000 with the same order of this a wrong product was sent instead what I have ordered I raised series of complaint and a return request but the delivery agent did not received the same by stating that the returned product is lehengas choli and not the skirt. I made a specific request tat a wrong product was shipped even then the delivery agent failed to pick. I tried calling your customer support on a daily basis from 3rd still I did not receive any response from ajio. Totally not satisfied wit the support that u provide to the customer. I ordered for a different product and received a wrong item and I am running in all directions for an exchange.Kindly attend to my complaint immediately.Pamelin Joseph
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                  P
                  Payal0187
                  from Chandigarh, Punjab
                  Oct 11, 2021
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                  I got my order yesyerday (10-Oct-2021) which is not marked as delivered on ajio app. I need to place return request. Please mark it as delivered so that i can take action.
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                    P
                    Prince112002
                    from Chennai, Tamil Nadu
                    Oct 10, 2021
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                    Hello. I did the payment for my purchase through UPI (Paytm) but the order was not confirmed when I look into the cart.
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                      K
                      Krati bansal
                      from Aligarh, Uttar Pradesh
                      Oct 10, 2021
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                      Address: Ajio C/O Reliance Retail Limited Ss Plaza, 74/2 Outer Ring Road, 29Th Main Road, Btm 1St Stage, Btm Layout, Bangalore-560068
                      Website: www.ajio.com

                      I had orderd 4 tshirts on 6th October 2021 from ajio app.Which i cancelled on the same day i gave the order. My order was prepaid, i paid 1054 rs. From bank acc. at the time of giving the order.

                      Its been 4 days and I didn't receive my money yet. I want my money back any how.

                      My order Id. Is FL[protected]
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                        S
                        Suvoshree
                        Oct 9, 2021
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                        Address: Bangalore

                        Extremely poor customer care services. No replies or responses to mails. I received a wrong product and requested a return. It\'s been more than a week but No proper return process has been initiated. The field executivw refused to pickup the product twice. I wish to return the product immediately. Also, i cancelled an order and i have not received the refund until now. Already sent mails uploading several pictures of the product with tags intact.

                        Return id: RT47166791 And refund for order no. FL[protected]. Thoroughly disappointed with Ajio customer care services.
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                          A
                          Abhishek Raink
                          Oct 9, 2021
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                          Amount deducted

                          Ordered nike shoes amount1552.80 was deducted but order placed is not showing...
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                          iiitamit
                          Oct 9, 2021
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                          Dear Ajio,

                          Today(9th Oct, 2021), I tried to place an order but due to some reason amount debited from my account, but order didn't place.

                          Then again, I tried to place order and next time order placed successfully, although i was scared, what if this time also order didn't took place.

                          Can you please refund my first payment for which no order placed successfully.

                          Best
                          Amit
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                            B
                            B Krishna Chaitanya
                            Oct 9, 2021
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                            On 13-Aug-2021 I paid for an order through upi money got deducted from my account and order was not placed. Raised manybissues till now no action has been taken. Can you please do the needful
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                              P
                              Pooja.gl
                              Oct 9, 2021
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                              ₹2, 192.80 deducted on 09/10/2021 but all the products are still in pending state none of them got placed. First order at AJIO and its a very bad experience. Plse resolve this asap
                              AJIO customer support has been notified about the posted complaint.
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                              My orders got placed now, Thank you
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                                S
                                Snigdha Thakur
                                Oct 9, 2021
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                                I made an order at 12:22 am on 30th September, 2021. I have done the payment and the payment was successful.
                                I don't see any order in the my orders section, neither did I get any mail or sms for order confirmation.
                                I was asked to wait till 8th October. I still have not got any refund or any further update.
                                AJIO customer support has been notified about the posted complaint.
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                                  I
                                  Irfan Dela
                                  Oct 9, 2021
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                                  Address: Rajkot

                                  Van huesen jacket order amount debited but order not placed.
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                                    S
                                    Sarika Raheja
                                    from Bengaluru, Karnataka
                                    Oct 9, 2021
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                                    It’s been almost 2 months that I’ve been following up for a refund that I am waiting for. Called customer care multiple times. But each executive only raises a fresh ticket and then no resolution or the ticket gets closed by itself without me receiving the refund. Pathetic customer service where no one knows what to do.
                                    Order id :
                                    EX[protected]

                                    Return id : RT43354019
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                                      Maddyb17
                                      from Pune, Maharashtra
                                      Oct 9, 2021
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                                      I ordered block heeled sandals and a black belt on 7 October 2021 ie. today. After paying (by google pay)992.71, I didn’t receive any order confirmation message or email or ID. But amount is debited from my account .
                                      Therefore I request you to look into this matter ASAP and let me know.
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