Submit a Complaint
Claimed

AJIO Complaints & Reviews

www.ajio.com
1
Updated: Mar 1, 2025
Complaints 4129
Resolved
292
Unresolved
3837
Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to AJIO

Having problems with AJIO?

File a complaint and get it resolved by AJIO customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Clothing, Shoes & Accessories
AJIO

Recently resolved complaints

View all complaints

Most useful reviews

596
Amount refund issue
223
Cash on delivery
95
Not able to cancel order

Featured stories

Wrong item shipped but not getting response
Wrong product delivered by AJIO but not taking return
Product picked up - refusing to refund

AJIO reviews & complaints page 78

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
iiitamit
Oct 9, 2021
Report
Copy

Transaction failed, Amount debited

Dear Ajio,

Today(9th Oct, 2021), I tried to place an order but due to some reason amount debited from my account, but order didn't place.

Then again, I tried to place order and next time order placed successfully, although i was scared, what if this time also order didn't took place.

Can you please refund my first payment for which no order placed successfully.

Best
Amit...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
B Krishna Chaitanya
Oct 9, 2021
Report
Copy

Regarding refund

On 13-Aug-2021 I paid for an order through upi money got deducted from my account and order was not placed. Raised manybissues till now no action has been taken. Can you please do the needful...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pooja.gl
Oct 9, 2021
Report
Copy

Money deducted without placing order

₹2, 192.80 deducted on 09/10/2021 but all the products are still in pending state none of them got placed. First order at AJIO and its a very bad experience. Plse resolve this asap...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Snigdha Thakur
Oct 9, 2021
Report
Copy

Payment deducted from my account but order status shows null

I made an order at 12:22 am on 30th September, 2021. I have done the payment and the payment was successful.
I don't see any order in the my orders section, neither did I get any mail or sms for order confirmation.
I was asked to wait till 8th October. I still have not got any refund or any further update....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
I
Irfan Dela
Oct 9, 2021
Report
Copy

Amount debited but order not placed

Address: Rajkot

Van huesen jacket order amount debited but order not placed....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarika Raheja
from Bengaluru, Karnataka
Oct 9, 2021
Report
Copy

Been 2 months but refund not received

It’s been almost 2 months that I’ve been following up for a refund that I am waiting for. Called customer care multiple times. But each executive only raises a fresh ticket and then no resolution or the ticket gets closed by itself without me receiving the refund. Pathetic customer service where no one knows what to do.
Order id :
EX[protected]

Return id : RT43354019...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Maddyb17
from Pune, Maharashtra
Oct 9, 2021
Report
Copy

Amount is deducted but order has not been placed

I ordered block heeled sandals and a black belt on 7 October 2021 ie. today. After paying (by google pay)992.71, I didn’t receive any order confirmation message or email or ID. But amount is debited from my account .
Therefore I request you to look into this matter ASAP and let me know....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
B
Biswabanita
Oct 8, 2021
Report
Copy

Refund of my return product still not received

Sir
I had orderd a tshirt from ajio and returned it (return id#RT[protected] on september 9 2021.But still not get my refund amount of 345.6.Ajio team still not resolving my issue....
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinothini Kabilan
from Chennai, Tamil Nadu
Oct 8, 2021
Report
Copy

Cheating

They kept my issue unresolved for more than a month.But now they say that the time limit to return the products exceeded.I made complaints several times but of no use.the customer service is simply eyewash.. whatever complaints you have, they just keep saying that the issue will be resolved within 24 hours...I made complaint more than ten times and they said repeatedly everytime......
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Keetz 25
Oct 8, 2021
Report
Copy

Refund delay

Address: Palani- 624601

Hi,

My return pickup was done on October 6 2021 still i didn't received my refund amount in my account but i got a mail that refund amount is initiated. Please check with my Order and return id below and let me know when i will get my refund amount.

Order id : #FL[protected]
My Return id : #RT47311707

Thank you...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Golden sparrow
from Rajkot, Gujarat
Oct 8, 2021
Report
Copy

Product returned but no refund received

Order id - FL[protected]
Return id - RT44760615
I created Order on ajio app - 05/08/2021 ( amount Rs. 2630)
Product delivered -10/08/2021.
Few item return pickup - 02/09/2021
Refund initiated (Rs. 1384) - 16/09/2021
refund fr prepaid mode ( bank account) which should be reflected by 24/09/2021 . i contacted my bank but there is no such refund is received so i mailed the ajio customer care n they...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
YSurya
Oct 8, 2021
Report
Copy

Returned the product but did not get refund yet

Hi,
I am Y Surya Ranjit reddy

I made a purchase in AJIO on 12th September of rs 2789 and returned one of the product of worth rs 1484 and still have not got the refund though I product has been taken from me.

I called AJIO multiple times but they are not responding please helpand also now keeping me on hold for 30 mins and disconnecting the call which is a lot of mental stress and time consuming for...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Komalsa
Oct 8, 2021
Resolved
Report
Copy
Resolved

Product nor shipped nor I get refund

Order no. FL[protected]
Complaint no- COM[protected]
I had placed order on 11 September 2021 order was not shipped till 23 September 2021 then i called there customer service and also e mail them so so many times for refund but they didn’t give any proper solution to it, it is very irritating there customer service is pathetic, they don’t give a damn to customer, they don’t even call me once, today also i contacted them...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Asha Nagarathna
Oct 8, 2021
Report
Copy

COM00024421461 please check and escalate

COM[protected] please check and escalate!!...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
varsha_kamalaksha
Oct 8, 2021
Report
Copy

Amount debited but order not placed

This incident happened on the 30th SEPTEMBER 2021at 00:31.
two complaint number raised, they are COM[protected] and COM[protected].
they have not bothered to respond and the amount is huge for me, Ajio has been very inconsiderate
With respect to the above subject an amount of INR 4673.11 is debited but no order has been placed and therefore no Order ID was created. The concern here is that an amount of rupees 4673.11...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
F
Farhan Aslam kp
from Chirakkal, Kerala
Oct 8, 2021
Report
Copy

Replacement not making

Address: Kollarathikal

I have ordered a shirt from ajio. And it was delivered without price tag. Now the delivery man is not taking back the product. Please ajio refund my amount and take your product back. Kindly take the necessary initiative. Please 🙏...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anuja346
from Thane, Maharashtra
Oct 8, 2021
Report
Copy

Not picking up my product

They have cancel my return request 4th Time automatically by there and I am requesting a return again and again but didnt pick up my product, every time the customer care said this time it will resolve but again it cancelled my return request My order id is RT47532829...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anuja346
from Thane, Maharashtra
Oct 8, 2021
Report
Copy

Return complaint

They have cancel my return request 4th Time automatically by there and I am requesting a return again and again but didnt pick up my product, every time the customer care said this time it will resolve but again it cancelled my return request And my return amount is above 2000 so please kindly look into it otherwise my product return window will closed...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Keetz 25
Oct 7, 2021
Report
Copy

Refund amount

I return the product on 6 oct 2021 but still no refund in my bank account and they update their side that amount was initiated ...
Helpful...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shravani Mishra
Oct 7, 2021
Report
Copy

Regarding Order

I placed order for a bag. Did payment for that as well. But now order is not showing up in order section in the app....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy

Related businesses

StalkBuyLove
1
(414)
Lords
1
(6)
HopScotch.in
1
(104)