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AJIO Complaints & Reviews

www.ajio.com

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Updated: Mar 1, 2025

Complaints 4129

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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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Wrong item received and refuse to return

I am complaining about wrong delivery of product and now not refunding money

I am complaining about wrong delivery of product and now not refunding money

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AJIO reviews & complaints page 72

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They have been cancelling product without my concern, even without attempting delievery.then why dont the inform that they cant deliever at the pincode when we order.
I have been facing cod issue for past one month.they havent resolved it yet and now the customer care is not responding too.....

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I have purchased seven garments with order id FL[protected] on 03.11.21 on AJIO. The pincode of delivery address was wrong. So I couldn't get delivery of that order. Among the orders only three items has been returned by courrier and got refund amount. But four items showing order out of delivery by xpressbee courrier service from 11.10.21. There service is so poor that they haven't returned the item till date ie 03.11.21. and money has not...

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Money has been deducted from my account but not received any order ID or any confirmation of ordered items....

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Address: Sri sai Annapurna ladies home, kuvempunagar,MCC b block,shamanur road

Refund was not yet done for my account...

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I ordered a top that was delivered on 10th October. Due to size issue I wanted to raise a return request that day itself but the status of delivery on the site was not updated so I couldn't do so. I was finally able to do so 3 days later on 13th October. On 14th I got a call from the person who was supposed to pick up the return order that he has rescheduled the pick up to the next day. This is where the issue started to begin. For the next...

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I had placed a return request on my order delivered at wrong address. But nobody is coming up to pick the order up . I have called the customer care almost 5 times and got no resolution till now. Lot trust in Ajio. Never buying anymore.
Order ID FL[protected]...

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I returned the product on 19th oct 2021 its 2nd November today i still haven't received my refund and they are not even responding to complaint properly....

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I ordered a product of ₹659 with order ID : FL[protected] on 8th September 2021 by making payment partially by UPI (₹317) and Ajio Wallet point (₹334) and rest Relaince point. I was expected to deliver it 16th of September but No one come for delivery and Status of delivery changed to delivery attempted after that I made multiple complaints at Ajio customer care yet not action is taken and my product is not delivered. They only says...

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I ordered 5 products against order ID FL[protected] . I received only 3 products in the packet .I am tired of calling customer care and they are not able to resolve my problem .neither I receive the product not the refund. My complaint ID are COM[protected], COM[protected].
Please resolve my problem and refund my money ....

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Address: SS Plaza, 74/2 Outer Ring Road, 29th Main Road, BTM 1st Stage, BTM Layout, Bengaluru, Karnataka, India - 560068

I have bought two sketchers sandals from Ajio vide order No FL[protected] on 10/10/2021 which was received on 16/10/2021 but i generated the return of the products as the size was not matching. But on 20/10/2021 only one sandal was picked up for return and for the second sandal was not picked up by your executive and the return was cancelled on 26/10/2021. Thereafter i have been regularly making complaint at Ajio customer care where their...

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I have already submitted a complaint and u did a great job by forwarding it to Ajio and I did get a response stating they will reach me soon but it has been more than 3+ business days and still no information about my order.if they want me to file an lawsuit, cause that's the only way for me to get a response I can do that. It has been an one whole month after placing the order and still not reached me...

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Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

Website: www.ajio.com

I reported an issue back on October 17, about 7 items missing from one of my order's delivery. I was supposed to receive a total of 4 packets (containing items worth 9000, 1400, 1200 and 6000 approx.) but the packet which should have had merchandize worth 6000 was missing 7 items worth 3200. The packet had printed on it that it has 10 items inside but when I opened it, it only had 3 and it was so small that there is no way it could have had...

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Hii Inspite of repeated complaints and even after talking with customer service executive they have not being able to arrange the return pickup of the tshirt and because of this the return pick up time had passed window in which the return is being done . Initially I raised exchange request EX[protected] but the delivery guy was making excuses for pick up. They always assigned the pick up agent but the agent did not turn up for the pick up...

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Website: www.ajio.com

Hi Team,

Complaint No : COM[protected]
Order Id : #FL[protected]
Return Id : #RT47985656

I ordered 2 puma shoes and already raised a return request. I have spoken with customer care on phone and email multiple times but they are not picking up their product back.
I got the order on 12 th oct and on the very same day i requested a return. Please look in to the same. They have assured me that...

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My order on AJIO.Delhvery TRACKING ID
[protected]
It shows that status is out for delivery on 28.10.2021.But still i m not receiving my parcel.why its delayed and when it will be delivered. Please do the needful....

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I initiated return about 15 days ago and still the pick up haven't been done. Please solve this issue...

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Website: Ajio.com

Hi, I had order one shoes and jeans worth or around ~3500. I tried returning the order. It went to some glitch and delivery pick up person didn't come. I tried calling ajio customer care 2-3 times. First nobody responded. One person cancelled the return request and asked me to replace the request. But in that option I am seeing only self ship. I again called to please make it pick up from my home. They are not responding correctly. Almost...

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I purchased many products in ajio sale but due to size differences of different brands I had to return some of them. but after placing the return request the pickup person is not contacting me and mentioning that the product was not ready for pickup (fake attempt was made). then i contacted ajio customer care and asked for explanation and they asked to wait for 2 days, everytime i call them they mention this same statement. Below are the...

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The return pick up was scheduled on 22Oct 2021. The Return is still pending no one has come for the no updates no reply to emails and customer care service very bad even after so many attempts no one picks up call

Please do some action on this immediately and complete return process and initiate my refund.

Return ID is RT48424967...

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Address: 3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai – 400 002, Maharashtra, India

I ordered a shoe from ajio worth 3977.32 rupees on December 21 2020 and did online payment and without any contact or information my Product was returned and on the app it's showing refund initiated and it's been almost a year and I got no refund and when I filed complaint no response came, please help me...

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