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AJIO Complaints & Reviews

www.ajio.com
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Updated: Mar 1, 2025
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Bad 😕 It seems that AJIO has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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AJIO reviews & complaints page 79

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V
varsha_kamalaksha
Oct 7, 2021
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Amount debited but order not placed

With respect to the above subject an amount of INR 4673.11 is debited but no order has been placed and therefore no Order ID was created. The concern here is that an amount of rupees 4673.11 has been debited and no refund has been initiated nor has the order been placed. I'm tired of calling Ajio and they put my call on hold, I don't get a solution. Ajio is making zero effort to provide the refund though the amount has been debited from my...
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Mahi Digitals
Oct 7, 2021
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Return approved app but return pickup pending

Address: Bellamkonda umamahesh 28-6-554 kissan Nagar Nellore 524002

Dear

More on days return items pending at my home so please arrange ASAP and refund to me. Order ID : FL[protected]...
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A
Amisha Khati
from RAMNAGAR, Uttar Pradesh
Oct 7, 2021
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Amount got debited but no order placed

I have ordered six products from the AJIO app on 1st Oct 2021 but in my orders' section, it was showing "no orders placed" and an amount of Rs. 1640 has been deducted from my account. I have mailed them several times but even after one week, I haven't got my refund....
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Charitha@1995
Oct 6, 2021
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Wrong item dispatched and pickup is not initiate

Website: AJIO

I have ordered an item from ajio store and i have raised return request. On the app its showing return request pending. I have called customer care.they are not responding properly...
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29 DURVESH CHAUDHARI
Oct 6, 2021
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Not picking up my return

Ajio app is fully useless it gibes the option of cancel return or track but i am not able to click on it and everyday it tells that unable to pickup also the call has not even come on a single day....
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Rajashree Dey
Oct 6, 2021
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I haven't received the product I had ordered but got notification that my product was delivered.

Dear Sir,
I had ordered a kurta set on 21/9/21 and made an UPI payment for it. On 28/9/21 I got a message that my product was delivered, but it did not get delivered at my address. Even the notifications in Ajio app shows that the item was delivered which was actually false. I had contacted the customer care service team but to my dismay my call was hung up by two persons respectively for a long time and eventually disconnected my...
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Sushmitaroy__
Oct 6, 2021
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Sneak-a-peak

I ordered a sneak a peak high heels .Money deducted from account but order not placed! Extremly poor customer service!...
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Sushmitaroy__
Oct 6, 2021
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Sneak-a-peak

Money deducted but order not placed...
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Sarvapriya10
from Katihar, Bihar
Oct 6, 2021
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I am complaining about debiting the amount from bank for an unplaced order

I ordered on 5th of october on Ajio app and an amount of 2850.17 was debited from my bank account but my order was not placed and it was not showing in MY ORDER. I even mailed them on their customer care email id but it been more than 48 hours I haven't received any response. So I want refund of amount i have paid.
Thankyou...
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Manvi Mishra
Oct 6, 2021
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Product delivered is different from what I ordered

I ordered 2 jumpsuits from Ajio on 27th september 2021
i recieved the order today 6th october 2021, and the product delivered was 1 long black and white top and a skinny jeans.
I was shocked by this and the return options are also not available...
never gonna buy anything with ajio ever again.
hope my 1266 rupees get returned atleast if the jumpsuits cannot be delivered!!!...
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aratrika27
Oct 6, 2021
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Product has not been even shipped yet

What’s going on with this order# FL[protected] which was placed on 30th September ?
It hasn’t been even shipped yet, whereas the promised shipping date was before 4th October !!
I’ve sent several emails and called customer service, however until now I haven’t received any resolution !
This order is prepaid and can’t even cancel it !
Such a harassment and soooo unprofessional !!
This order is for...
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SSSHAH101194
Oct 6, 2021
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Refund of the product returned under order id FL0287908921

Website: Ajio

I ordered a levis white jeans from the Ajio site on 31st of July. The product got delivered to me on 7th of August. After opening the package and trying on the product, I did not like the product color and design so I tried to return the product.

Initially I could not return the product as the application showed that there was no courier service available at the same pin code where they delivered the product the very day. I...
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rtimchen
from Dhekiajuli, Assam
Oct 6, 2021
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Poor return

Website: Ajio.com

Sir / madam,
I have ordered a product on 16 sept with order no as FL[protected] with payment amount as ₹659.00 However due to size issues I opted for return and my return date are upto 7 October.
But I could not return the product as The delivery return person haven't still come for the pick up. Please help me resolve my issue. Thank you.
Order id #FL[protected]...
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Z
Zåyd S
Oct 6, 2021
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Crocs return

I sent a return request of my order. Because what I got is not what I ordered. My return request has been accepted but no one came to pick up the order. Please take the product back ASAP. My return I'd is #RT46478280. My order I'd is FL[protected]....
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Zåyd S
Oct 6, 2021
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Crocs

I bought a pair of crocs from ajio and What I got is the same colour but different model. So I sent a return request but my order hasn't been picked up yet. Please take the product back and Return my money ASAP....
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ramynan
Oct 6, 2021
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Products not delivered, but in the app it is updated as delivered

I had placed an order in the ajio app on August 2021 with the order id: FL[protected]. In that bulk of order 2 products wasn't delivered, but in the app it was showing as delivered. I have written multiple emails and raised multiple complaints with IDs (COM[protected], COM[protected], COM[protected], COM[protected]). I haven't received any resolution till date nor have I received refund nor the product it self....
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Chetan5230
Oct 6, 2021
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Refund issue

Hello sir, maine ek product order kiya tha ajio app se uski Order ID FL[protected] hai vo product maine return kiya tha but uska refund muje 1 month ho gaya abhi tak nahi aya...maine customer care pe bhot bar call kiya but muze sirf dates diye gaye.aur abhi 1 month ho gaya product return karke abhi tak refund nahi aya...Main apko sare details mail pe bhi share kiya tha par abhintak mera refund nahi aaya..

Return ID - RT44054000...
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S
sreelaks
Oct 6, 2021
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Refund not received

I had ordered seven items (t-shirts and pants for kids) on Sep 9th. I got one tshirt and one pant on Sep 15th. The other items were supposed to get on Sep 23. But, they got returned to the ware house. There was no message or information from their side. I did not receive the refund yet.

The order ID is given below:

Order# FL[protected]...
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Nithul Narayanan
Oct 6, 2021
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Product was not delivered and refund was also not given

I ordered a shirt from AJIO and it wasn’t delivered. It is shown as delivery unsuccessful and that refund will be initiated in a few days from july 21. It’s October now and so far i haven’t received any sort of refund or any news about it. This is quite disheartening. I have lost my hard earned money. Please do something about this....
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shiva1999
from Nanded-Waghala, Maharashtra
Oct 6, 2021
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Not received my refund

Website: Ajio.com

I had cancelled my order wuth id FL[protected] and I Haven't yet received the refund amount, also tried reaching the company through emails n calls but neither do they reply nor pick up calls have tried since last 5 days .
I want my 1624 rs back please do needful...
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