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Amazon India Complaints & Reviews

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Updated: Feb 21, 2025

Complaints 20096

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1467

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18629

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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amazon - refund not issued for more than 13 days

After pick-up of item they are denying for refund of Rs 2,999

return picked up but amazon is not ready to refund my rs 34, 000

Most useful reviews

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Return pick up verification failed

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

I received a fraud prize money coupon as \" online shopping pvt. ltd.\" from tamando from amith kumar. through a registered post.

Fake job offer delhi a-10, near metro station uttam nagar east,exit gate no.1,metro piller no.655, near by rajmandir new delhi

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Address: Bellary, Karnataka

[Order:[protected]] [Tracking:[protected] ] On [12-Feb-2015] I placed the above order with you for [Fila Men's Eagle Rubber Hawaii Thong Sandals], for which I paid in advance. The my product has still not been delivered I Have contact with your customer executive on 20-Feb-2015 by time 2.02pm to 2.42pm one of your customer executive Name:Sagar has promised me that my product will be deliveredby 20-Feb-2015. But my product...

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Address: Bellary, Karnataka

My name is Sridhar Pani On [12-Feb-2015] I placed the order with for [Fila Men's Eagle Rubber Hawaii Thong Sandals], for which I paid in advance. The my product has still not been delivered I Have contact amazon.in customer executive on 20-Feb-2015 by time 2.02pm to 2.42pmThe customer executive Name:Siva & Sagar has promised me that my product will be delivered by 20-Feb-2015. But my product still not been delivered [Order number:[protected] ]FedExhttp://www.fedex.com/in/index.html [Tracking...

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Address: New Delhi, Delhi

I've ordered an Apple iPhone 5c (White, 8GB)(ORDER #[protected] on 12th december 2014 and there were some promotions going on, and according to that promotion I'd get a 2600rs amazon gift card from amazon by 20th feb 2015. Amazon agent has sent me an Email clearly stating "Yes As per the offer from CloudTail, you'll receive the Gift Card in the Time Period of 20th-25th Febuary" but now they are stepping out from their commitment...

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Address: New Delhi, Delhi

I Had purchased a one plus one mobile phone through amazon on 12 december 2014 and i used hdfc debit card for purchsing that at the time of delivery.After delivery i called the customer care for more information about my cashback, they told me that u will receive your cashback till 12 feb 2015..but till now i have not received my cash back..they are making fool of customers by providing wrong information..AMAZON IS THE WORST ECOMMERCE WEBSITE...

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I HAVE BUYED 3 PRODUCTS IN AMAZON.IN THAT 1 PRODUCT I HAVE BUYED 2 QUANTITY. IN MY AMAZON ACCOUNT IN MY ORDERS IT WAS NOT SHOWING ONLY 3 PRODUCTS.NOT SHOWING QUANTITY.THE AMOUNT MONEY WAS I AM ALREADY PAYED THROUGH BANK OF INDIA DEBIT CARD.WHAT IS THIS.I WANK TO KNOW.AND THAT ORDER ID IS #[protected].PLEASE SOLVE THIS PROBLEM.PLEASE SEND MY FOUR ITEMS.TODAY ONLY I PLACED MY ORDER.PLEASE SEND THIS ORDER IN INDIA POST....

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Address: Hyderabad, Andhra Pradesh

Product name : Lenovo G[protected] Delivered on: Thursday 13 November 2014 Cash back should return on jan 15th 2015 but till now i didnt get my money When i spoke with amazon people they told me to wait for 5 days, 10days or no offer for you they are saying like this I called them for 9times and i wasted my time So, please do the needfull...

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Address: Hyderabad, Andhra Pradesh

Hi,

I have purchased a laptop on 11 December 2014 with order number[protected].
Previously they have sent Invoice copy with wrong serial number. After that I have send them the correct serial number one week back. Still I didn't receive my Invoice copy with correct serial number. So that I'm unable to claim warranty from Lenovo. The customer service people simply say you will receive the Invoice...

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Address: Kolkata, West Bengal

Hi All, It is really difficult to write this issue..!! as it is something funny as well as annoying like hell. I ordered a router from Amazon.com order number: ORDER #[protected] the courier person who came to deliver the product was something worst then an animal!! i was not present at home. my mother was there! the moment he came in for delivery mom asked him to wait so he can bring the money from cupboard! now the story starts!!...

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Address: Kolkata, West Bengal

I ordered a cadet for ps3 and was to receive the product but what happened is my phone broke and what i did is contacted Amazon and gave them my brother's number in spite of that they didn't deliver the product for 4 days they kept saying that i was going to receive the product the day itself its out for delivery, is it that the delivery boy have been out for 4 days and night delivering all the products and not return to his home...

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Address: Bangalore, Karnataka

From last 2 days delivery people playing foot boll with my order. They are blaming me no one attempt Delivery. Simply attemt was mad. To day My packet belivery time was over. But i dident Get my order.plz help me... Shiva kumar [protected]@gmail.com [protected]...

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Address: Gurgaon, Haryana

Unacceptable!!! Amazon promised delivery on or before 14th feb, received mail message for the confirmation but guess what when I call them or chat with them, they say it has not reached the local facility and all blah blah. This is never expected from a billionaire company like amazon. Order #[protected] . Also the replies and answers from the executives are really pathetic. For receiving the product I had to come to the office on...

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Address: Haridwar, Uttarakhand

my order not delivered i placed my order Tracking #: AW[protected]IN Order #: [protected] Package Contains: FLX Men's Para-Trainer Black and Red Running Shoes - 9 UK (RP1101) on 25th january but it is not recieved from me & i complaint amazon couctomer care after 06/02/2015 frequently but not recieved my order they press me for order cancel allways...

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Address: Bangalore, Karnataka

For ORDER #[protected] I had placed request for 2 day delivery. I have all the recorded calls with ATS courier people, 7 chat escalations with amazon and 4 recorded calls with Amazon escalation for this product. Still it reached me 5 days late! (whats more interesting is that within this delay period, the same ATS delivered another product from amazon to me on the very same address!) And now, for ORDER #[protected],...

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Address: New Delhi, Delhi

I have order for yureka on 8th feb & order no :[protected].but Still I'm waiting for the mobile.
I trusted AMAZON & this type of delay i cant expected from Reputed AMAZON.

please help me out.

REGARDS
IRFAN
[protected]...

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Address: Bangalore, Karnataka

Hi,

I had ordered Micromax Yurekha smart phone launched by Amazon india on Jan 29, the order placing was successful and the confirmation for the same is recieved from amazon. The product was not yet delivered after two weeks.

Now the company representitive is telling they have lost the product /it is damaged and to re-register for a new sale and try buying again.

The same smart phones are being...

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Address: Mumbai City, Maharashtra

Order arduino uno r3 from amazon. Received FAKE copy of product. I Returned the product and request for refund, still they don't give me refund. This people are selling FAKE and UNAUTHONTICATED products of Arduino boards with Original and Authorized tag in product description. The price of product was same as original product price. Poor customer care support....

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Address: Kolkata, West Bengal

I'm very much disappointed as well as harassed with Amazon India's current business policy to sell Micromax Yu Yureka Smartphone which has already created so much hype in smartphone market. They use to sell it every thursday online. Thousands of people willing to buy this phone register online prior to one week before sale day. When the lucky day comes, Amazon intentionally offers merely a couple of thousands of phones available...

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Address: New Delhi, Delhi

Dear Concern

I have order yureka on 7th feb, order no :[protected] . but Still I'm waiting for the mobile.

I trusted on AMAZON but i cant unable to understand why AMAZON could not complete my order.

please help me out.

REGARDS
IRFAN
[protected]...

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Address: Thiruvananthapuram, Kerala

Hi I made an order for YU Yureka (Moondust Grey) - By Registration Only . I had to spend a lot of time making sure I ordered on time to receive this and was waiting for its arrival. Now I see that the order has been returned. I never received the order. I was told it was some issue with courier. Now I am told that I need to do another flash sale to get the product. This is not customer service. When I already went thru the flash sale and...

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Address: Kolkata, West Bengal

I have placed a order at Amazon the below is the order information. delivery date was 5th Feb15 to 9th Feb15. i did not receive the order yet. several time i have called up customer care for exact date of delivery they told me they are connecting seller. my only concern about my product . today when i am trying to get in touch with customer care representative they are disconnecting my phone. Now i am going to consumer forum if i will...

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