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www.apple.com/in
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Last updated Oct 11, 2024
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M
Mitul11
from Mumbai, Maharashtra
Jul 31, 2019
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managers rude behavior

Address: 400610

This is to inform you that the behavior of maple viviana thane branch is not appropriate towards to the customer. He is very rude and arrogant while talking which is not at all acceptable in any means. This is how apple treats their customers??

A simple query has been asked but the answer wasn’t appropriate and the behavior is very rude.

As a customer we entitle to get some good response from store manager...
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R
Ronak Taldar
from Udaipur, Rajasthan
Jul 30, 2019
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[important] worst experience with apple authorised service provider - b2x service center udaipur

Hello

Dated 20th july 2019

B2x service solutions india pvt ltd.

3rd floor, rkay mall, plot no.48, shop no.309, panchwati, udaipur, rajasthan 313004

On (20th july 2019 saturday) i faced an issue with my laptop

- macbook air 13inch

Serial no. C1mtc7lwh3qd

I reached your service center around 12:30 pm and as per engineer paid the service...
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J
Jinu72
from Mumbai, Maharashtra
Jul 27, 2019
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apple watch 4 complaint

Address: 682020

Dear Sir.
I purchased an apple watch series4 lte on feb 2019 after 2 months its start body color complaint . Color gone and dots coming on the body due to sweat . Its quite natural when wear the watch on hand sweat will there . I submit the watch apple service center but they tell its not cover warranty . Why apple sale this type cheap quality product . Kindly chak and do the needfull to get solution...
+3 photos
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B
barun08pandit
from Noida, Uttar Pradesh
Jul 26, 2019
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macbook air early 2015 logic board failure.

Address: 110022

My macbook worked good for 10 months after that got some power on issue, so went to customer care support centre and got it fixed. After that issue was fixed, i planned to purchase apple protection plan for extended 3 years warranty. Again after around 1 year the same problem occurred after upgrading to latest ios but upgrade failed and i tried restart again. And try upgrading again but macbook won't started again, then went to customer service...
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S
sai pratyush kumar vinjamuri
from Durgapur, West Bengal
Jul 25, 2019
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no bill provided

Due to dust in the charging port sometimes i am unable to connect my earphones and charger. So went to imagine store to get it cleaned. They charged rs600. However when i asked for bill they said they are going to send softcopy of bill to my email. But till now i haven’t received any email which is shocking.
So need a solution for this kind of experience is creating negative impact for the customers....
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A
AishwaryaVenugopal
from Bengaluru, Karnataka
Jul 25, 2019
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iphone mic does not work - no resolution provided by apple

My father's iphone 7 had a issue where the microphone of the phone did not work. I had raised multiple cases with apple support. One such case id is[protected]. I had even visited the apple care store, but there was not resoution to the problem. The phone has been take care of very well. It has only been 2 years since purchase and the only issue is with the microphone, and the apple folks are unwilling to help at all
The apple care...
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G
Gaurav Aswal
from Delhi, Delhi
Jul 25, 2019
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iphone 7 plus dead

Address: 248001

My iphone 7 plus just got out of warranty and suddenly stops working when my phone was charging last night and today service centre guy says that my phone 's mother board is not working and the cell phone is dead now. Need help on thi s as i a bought just on the feed back that it doesnot get damage and i am in a delima that why ibought a phone worth 60k when it is of no use to me after 14 months....
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J
jindalankit5
from New Delhi, Delhi
Jul 24, 2019
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faulty battery replacement

Address: DLF Cyberhub, Gurugram, Gurgaon, Haryana, 122002

Got my phone's battery replaced at Apple service center. Its not been 8 complete months and its already at 72% capacity. Clearly Apple replaced and provided a faulty battery in replacement and charged me for it. The battery which I got replaced was at 84% capacity after using it for more than 2 years.
Apple claims the battery to remain at least at 80% capacity after 500-1000 charge cycles. They have committed fraud by providing a...
+1 photos
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N
nitinnn_
from Chandigarh, Chandigarh
Jul 23, 2019
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macbook pro 2017's keyboard and display problem

I have a MacBook Pro 2017 3 ports (without touch bar) model [Model number: A1708]. Within 1st year my keyboard’s space bar key gets faulty as I was working one evening and as soon I pressed spacebar key it just came out from one side and I live in India there are 3rd party apple care centres and tho I went to one and they said that this’s my own fault and it comes under damage and repair will costs me ₹35720(~$520) just for a key and...
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T
Tonkpiyush
from Mumbai, Maharashtra
Jul 19, 2019
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replacement of iphone

Address: Jaipur, Rajasthan, 302022

Bought iphone 7plus on 18 august 2018, after 6 months, a multiple problem had started. The microphone not working and battery backup problem (Cc copy attached), so i visited to the apple authorized service center tresor systems pvt ltd, 302a, 3rd floor south block world trade park, malviya nagar, jaipur, rajasthan, india on dated 28 may 2019 for this problem and gave my phone for repair. They told me we have to send phone to bangalore for...
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J
jaimishra
from Noida, Uttar Pradesh
Jul 8, 2019
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water damage issue

Address: J-89, Rama Park Road, Mohan Garden, Uttam Nagar, New Delhi-59, New Delhi, Delhi, 110059

I bought an apple iphone x which is highly water resistant. But as i have used for once only there is no issue i found in my iphone but after few days i have seen some water marks inside of my iphone's back camera and after few hours i found a pink line on the display of my phone. I took it to apple service center and they checked the phone and said this can be fixed but it will cost you 55000 rupees to fix it. If it is water resistant then...
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R
raj_user01
from Bengaluru, Karnataka
Jul 7, 2019
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iphone 8 logic board gone in 1 year 3 months

Address: 560037

I had purchased iphone 8 on 14.03.2018. Just after one year and one month the set got shut down and its not restarting. I had sent to authorised service centre it is saying hardware problem and it is irrepairable.
It costed me rs 64000. And in just one year it is dead.
Its just pathetic.
Atleast the phone should be repaired.
This has happened with me twice on two iphones one iphone 6 and iphone-8.
We have...
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I
iManish45
from Jaipur, Rajasthan
Jul 5, 2019
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about apple service center

Address: Jaipur, Rajasthan, 302033

I’m too much in trouble and very disappointed with tresor service. I have iphone x and i’m facing an issue (Unexpected restart and screen freeze) since a long time. I visited apple authorised service centre many times for solution but i came get any solution. Service agent behaviour is very bad and, they does not compromise on anything. I’m still in too much trouble. I tried all way for solution....
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S
sanchivi
from Bengaluru, Karnataka
Jul 4, 2019
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faulty iphone xs

I had purchased an Apple iphone XS worth approx 1lac INR.
What I am going to share, is what I've gone through being a loyal Apple customer.
So I purchased an IPHONE XS from INDIA last year at a whooping price of 1 lac 10 thousand bucks. I had just started earning and being a loyal apple customer, I had waited for almost more than an year to be able to afford an iphone of my own! Finally, the day came when I thought I could...
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P
Paras Pawar
from Noida, Uttar Pradesh
Jul 1, 2019
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subject: complaint against iphone x.

Hi
This is paras. This is about your premium device iphone x. From the day i got this facing multiple issues. Submitted the device thrice in service center. Every time i asked them that i cannot visit service center again n again, so either replace it or repair it. I am not going to pay a single penny. And everytime they say its not in their hands i am fed up of listeing this thing from "b2x center of apple'. Which is on third floor,...
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H
harprit1986
from Kishanganj, West Bengal
Jun 26, 2019
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iphone x hardware problem in just 1 year and 1 month

Address: Jharsuguda, Odisha, 768201

I had purchased iphone x on 19.04.2018. Just after one year and one month the set got shut down and its not restarting. I had sent to authorised service centre it is saying hardware problem and it is irrepairable.
It costed me rs 90000. And in just one year it is dead.
Its just pathetic.
Atleast the phone should be repaired.
This has happened with me twice on two iphones one iphone 6 and iphone-x.
We have...
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B
Balasubramanian.k
from Gingee, Tamil Nadu
Jun 25, 2019
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iphone 7 plus

I purchased iphone 7plus and iphone 7 months later. After one month one of my iphone 7plus display changes its colour gradually and net work and mic related issues. Contact the showroom immediately, they told to show in resq reliance at pondicherry. Now they are repaired my mobile. Till now i am not getting the mobile. It was given at 13.6.2018.
My question is,
Why they delayed.?
The problem is happiness within one...
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V
Vinmod
from Jasidih, Jharkhand
Jun 21, 2019
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complain about iphone xr

Address: village ranapur ps RAMPURCHOURAM, Post Rampurchouram, Gaya, Bihar, 823001

I bought i phone Xr on 09/06/2019 from Reliance retai limited, Adress- Gaya college More, Ps Rampur, District Gaya PIN 823001. Since touch screen of i phone is not properly working and many problem noticed during using phone. the retailer is not giving any response, customer care number which is available on website is not connecting and always say that number is not available.
Kindly Contact and solve my problem . My Mobile number...
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S
subasAcharya
from Thiruvananthapuram, Kerala
Jun 15, 2019
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iphone 6s detective model

Address: Suchitra, Hyderabad, Andhra Pradesh, 500067

Apple is selling poor quality products. Poor serv. support -case id:[protected] &[protected].
poor quality iPhone sold which life is only up to warranty period. Two phone with Sr.no.DNPRVAMLHFLM & .FK1VM3RUHFLM purchased last year completely dead 13 & 14th month from the date of.purchase. I have approached service support what the quality of phone u make which only work up to the warranty period. Their response is pathetic: we...
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M
mayanbhandari
from Noida, Uttar Pradesh
Jun 9, 2019
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ipad air 2 - no repair provided by apple

Address: Janakpuri, New Delhi, New Delhi, Delhi, 110058

My ipad had 46% battery percentage when it got unexpectedly switched off and was not turning on through charging or via itunes hard reset method and was completely dead with a complete black screen. The ipad was taken to the authorised apple service centre on 7/06/2019 (Reliance retail limited located in westend mall janakpuri west new delhi 110058). The service centre incharge told me that the ipad is dead so no diagnostics could be done...
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Apple India related businesses

Shophunk.com / Seajin Technology
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