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Apple India Complaints & Reviews

www.apple.com/in

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Last updated Oct 11, 2024

Complaints 1427

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Apple India reviews & complaints page 24

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Address: 1st Floor,Venus House, 908-909,Hira Modi Street, Opp.Gujarat Samachar,Ring Road,Surat-395001., 395004

Hello team,
I have purchased iphone 6s on 30th march 2019. But i have to complain about it. Two months before it has battery problem. And again it is not working, it stops automatically. Yesterday i submit it to i venus, but i am not satisfied with their service.
Kindly requesting you to provide me new handset of i phone 6s because it has two times problem within 5 months....

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Address: Rednam Gardens, District court road, near sbi, 530002

Laptop was given to the apple service center as it was auto shutting down sometimes but they called after 2 days and said it is not even turning on and refused to take any responsibility for same. We called the apple customer care service centre multiple times they are telling let service centre decide and service centre said let apple decide. No one is ready to help. They are not ready to accept their mistake....

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Address: New Delhi, Delhi, 110092

I am using iphone x 256 gb, 1year, few months, the phone has never been fallen nor ever had a scratch. But suddenly morning their was a thin green vertical line on the display of the phone.
Which is a manufacturing defect from apple.
The phone was purchased approx for 1 lakh and if have a manufacturing defect then then its apple responsibility to change it at anyhow....

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Address: No.24, 19th Floor, Concord Towers C, Vittal Mallya Road, Bangalore - 560001, Bangalore, Karnataka, 560001

I was facing issues with the speaker of my phone due to which i was unable to hear the other person on the phone clearly when on a call. I went to the imagine apple store (Gopalan mall, old madras road, bangalore) on 8th august 2019. The service person available told me that he can check what is the issue and let me know and that there will be a service charge of rs. 600. I agreed and asked him to proceed. He took the phone inside the service...

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Address: Bangalore, Karnataka

Hey bought new i phone xr two weeks back, the phone slipped from hand just from two feet, i understand it’s a physical damage but i phone service is worst... They can not fix my phone but giving an option to replace the phone for 50k which is almost the same price of my phone.
If you cannot resolve customer problems then i think it’s a worst company i have ever seen.
Just for a sake of back glass got broken you want me to...

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Amazon india i have not received the material ordered even after 10 days
I have ordered on amazon.in site as per following:
Ordered on 8th aug 2019 order#[protected]
Description: iphone xs max 256 gb made in india
Amazon.com order number:[protected]
Order total:inr 143, 503.11
Payed by my credit card
Email: [protected]@gmail.com...

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Address: UB City, 19th Floor, Concorde Tower C, Vittal Mallya Rd, Bengaluru, Bangalore, Karnataka, 560001

I purchased iphone x from flipkart about 45 days back. There was a defect in the body of the device (Rough finishing of the frame from upper side and a little gap between that edge and the back glass) which i failed to notice in the initial days as i wasn't expecting such a poor quality from apple and didn't give much time thoroughly checking the device. Approximately, after 30 days o[censored]sage, i noticed that dust has accumulated between the...

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Address: Hyderabad, Nizamabad, Andhra Pradesh, 503145

Hi Team,

I am unable to open Microsoft XMl or excel (XLS) sheets throuh mail in iphone 6 s plus handset .
This is the bug in iphone 6 s plus .please check and confirm .

Also while opening the other files .ppt, .doc, .xml, .xls files we are unable to open through mail .

This is redicules brand . Brand having the huge cost but small small applications will not work .

Once...

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Address: Apple india

Very bad name bring apple customer encounter bad name as hardware issue with its i phone 7 audio is issue within two years of purchase

As apple new such and going on selling such bad product regularly phasing huge upsetness in its consumer mind as i am apple lover but now will never purchase such unworthy product
Anymore
Very bad service by apple why don’t apple took initiative to repair such hardware issue...

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Address: 2b 46 kalptaru hills tiki ji niwadi manpada thane west, Mumbai City, Maharashtra, 400607

Hi have purchase iphone 6s plus last year and now suddenly i am facing issue in device. Iphone is in auto vibrate mode many times and many time auto silent. Device is not performing as per brand. When i submit my mobile i. Customer care than they told us that iphone now not exchange defective iphone and for service also i have to give some deposits. Which is not acceptable. My iphone is in warranty period and still i have to pay for service....

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Address: Unicorn Infosolution A-270 Basement, Defence Colony, New Delhi, Delhi, 110024

I-phone 6
Serial No. FDPTV31DHXR5
first I found battery problem and replaced it through service center and after replacing the battery, display not work properly and directly comes in auto mode, service did not accept the fault. He also said that if you do not know how to use mobile phone then why should you buy I-phone. They also did not provide best product and services....

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Address: Apple India Ltd, Faridabad, Haryana, 121002

Sir,
In apple i phone 6 & 6s, there is one manufacturing defect that sound becomes slow after some time, i have two phones at my home, same problem in that & i have many collegues in my university with the same model, facing the same problem, kindly provide the solution.
I think the company should refund our money back or replace the phone with some other model....

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Address: Nizamabad, Andhra Pradesh, 503145

Hi team,

I am using apple 6 s plus phone from last 4 years onwards. Now we have identified two bugs as mentioned in below.

1: smiles unable to add over writting text message.

While writing messages we are unable to add small small smiles symbols over message typing. This the bug for apple.

2: charging issue.

While enabling of location service the charging automatically...

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Address: Vit Park, Near Inorbit Mall, Hyderabad, Telangana, 500018

Hi there,

I have been using macbook air from last 1.5 years with good care, apparently on one day it stopped working.
I tried powering on the system, but it couldn't.
Then i went to the authorized service center (Conquer technologies, madhapur, hyderabad).
After checking they said that, the rooat cause of the issue is because of fungus on mother board.
Now they are charging 48000 just to fix a problem...

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Address: Thane, Maharashtra, 400604

My iphone x is under warranty period and still the apple care people are saying that charge cord is physically damaged however this is not the case, please find the attached images for the same. They are not ready solve my issue regarding this. Attached image doesn’t seems to be physically damaged. First service center people said it won’t be replaced and then they told to call apple care inform them the same. They took lot of my time...

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Address: New Delhi, Delhi, 110058

My ipad had 46% battery percentage when it got unexpectedly switched off and was not turning on through charging or via itunes hard reset method and was completely dead with a complete black screen. The ipad was taken to the authorised apple service centre on 7/06/2019 (Reliance retail limited located in westend mall janakpuri west new delhi 110058). The service centre incharge told me that the ipad is dead so no diagnostics could be done...

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Address: 10th floor, Marathon Max, Sonapur signal, Mulund West,, Mumbai City, Maharashtra, 400080

Bought new macbook pro in 2017 and have had three major issues since then.

1. Power socket malfunction - they say internal burn damage in power socket is a physical damage by consumer. Billed me for 48000 to repair a simple power socket cuz it's connected to motherboard. Genius. Tried calling people but nothing.

2. Screen goes black while i'm typing, device is on. Authorised service centre says they can't repair...

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Address: Mumbai City, Maharashtra, 400071

We purchased this iphone 6 in sept 18 which started giving problem of fast discharging of tge battery in june 19 and it was 100 % confirmed in june after carefull monitoring of charge retention and also by stopping many apps.
Finally we made a complaint and with call center
With following
Case id[protected] dated 15th july.
Followed all their suggestions and ways to restrict using many standard apps.
Even...

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Address: B212/1, 2nd Floor, CG Square Mall, CG Road, Near Panchvati Circle, Navrangpura,, 380009

Hi,
I Have bought My i phone about 4 months ago and two weeks back it got shut down and not getting start. We showed this to I Phone Care, Ahmadabad and they reboot and it got start. But the person ask to submit this as its home button vibrator is not working properly. after complete checking she gave me slip and confirm that they will correct/replace this in 5 working days as my phone is under warranty till Nov, 2020. But its more...

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Address: Imagine iCare,80 feet Main Road,5th Block,Koramangala,Bangalore, Bangalore, Karnataka

Hi Team, I had issue in downloading and installing the Mac OS Mojave.I downloaded and tried to install in which an error occurred stating that a particular file is been trying to convert to APFS conversion.I tried a lot and atlas contacted the Apple India Support team and they suggested to contact the Apple Authorised Service Centre and I visited and what they did was they removed my hard drive to transfer the data which was in it and the...

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