Submit a Complaint
Claimed

Aramex Couriers Complaints & Reviews

www.aramex.com
1
Updated: Jan 13, 2025
Complaints 969
Resolved
127
Unresolved
842
So far, so good. Aramex Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aramex Couriers will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Aramex Couriers

Having problems with Aramex Couriers?

File a complaint and get it resolved by Aramex Couriers customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Postal & Delivery Services
Aramex Couriers

Recently resolved complaints

View all complaints

Most useful reviews

59
kyc rejected
54
kyc documents upload
56
Not delivering my order from Nike.com

Featured stories

Shipment not returned from Aramex

Aramex Couriers reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SAHIL ADHAV
May 6, 2023
Report
Copy

KYC keeps getting rejected

Dear Consignee,
Your provided KYC is rejected due to Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address. for Your shipment (protected id number) from eShopWorld .
Kindly attach your government issued KNOW YOUR CUSTOMER document (identity, address proof and GSTIN number (if applicable)) using the Link https://customs.in.aramex.net/kyc/Redirection.aspx?page=Mr8e3...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VanshGoyal
May 3, 2023
Report
Copy

Nike order

I shifted to a new house so I do not have the kyc documents for it.I tried contacting aramex but no no. or email to be found.
Need an email or Contact to tell my situation and resolve it...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VikrantPujari
May 3, 2023
Report
Copy

KYC issue as my Delivery address does not match my KYC address

Address: New Delhi

MY shipment: [protected]. Has been on hold in customs in Delhi it needs a KYC. So I uploaded my passport front and back and my home is in Mumbai but I am staying here in Delhi for a tournament and will be here till Aug, So I ordered my Shoes at this Office space that my team and I are using and it is not under my name it is under my management. please Tell me how you can update my KYC or what kind of document you need for my KYC because the...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth3013
Apr 25, 2023
Report
Copy

Did not receive KYC link from Aramex

I placed an order on NIKE.com and later received a phone call from Aramex regarding the submission of my KYC documents for custom clearance. But I did not receive any email or message with the link for the same.
Require immediate assistance.
Thank you....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kris73
from Vadodara, Gujarat
Apr 25, 2023
Oct 7, 2023
This thread was updated on Oct 7, 2023
Report
Copy

Kyc document Verification Parul University Client

My name is Kris Gnopo, I purchase a Giannis Immortal 2 on Nike and you are supposed to be the logistic service I believe. It's been almost 2 weeks now that the product has been dispatched but for kyc reason it said I still won't be able to get the shoe. I don't know what is going on with you guys but I perfectly put everything that you ask for and I'm a student so I live on campus in parul University at Vadodara in Gujarat 391760 so I don't...
Helpful
Found this helpful?
1 Comment
Report
Copy
J
Jaspreet.heer
from Roopnagar, Rajasthan
Apr 24, 2023
Report
Copy

Regarding non delivery of item

I have ordered a pair of shoes from Nike App and they have shipped same through Aramex courier but they have held my items in name of KYC required.I have provided every bit of KYC documents including Aadhaar Card, Passport, Pan, My Employer identity and certificate from employer regarding Address but all in vein...there consumer services are bad like hell.plaese help to resolve my complaint....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
goivnd
from Ernakulam, Kerala
Apr 21, 2023
Report
Copy

Kyc issues and product terminated

Address: Ernakulam, Kerala

I still get mails telling me that my courier is going to get terminated but the app tells me it has been terminated and i regularly get mails telling me to upload the files necessary which i still do to this day and it has been over a month and this is all based on a sticker i ordered for less than 2000 ruppes which dosent even weigh 200g.. customer support is very poor and they do nothing to resolve this and get mad at their customers for...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
aakarshetar
from Bengaluru, Karnataka
Apr 20, 2023
Report
Copy

KYC rejection tracking id: 35108028023

Hi, I have been receiving messages stating that my kyc is rejected and I have also mailed my documents to the kyc department but haven’t received any response. The address on the delivery package might be missing couple of words but the address is legit because of which maybe the kyc is not getting through. Kindly let me know what should be done in order to resolve this issue asap....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyank0708
from Shimla, Himachal Pradesh
Apr 19, 2023
Report
Copy

Complaint regarding kyc details for my product

I'm complaining about aramex because of a problem I'm facing due to my kyc details I've provided them with all the details but on one point my passport is getting rejected because it expired recently and I can't provide them with my driver licence or voter id card as I'm a minor and don't have these documents rest I provided them with all my details and adhar card and my address proof but because of my passport my parcel is stuck at customs...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhalgamdiya sanjay
Apr 18, 2023
Report
Copy

Wrong address my kyc documents

Address: Bajrangvadi maftiyapara near jayesh provison stoar jamnagar road rajkot rajkot bhomeshwar plot gujrat 360006

My kyc adrees wrong my curious waiting 3 months...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
muel
Apr 18, 2023
Report
Copy

Unable to edit KYC

Address: Chennai

I have ordered an item from iHerb.com and I have been asked to upload my KYC document through sms and mail. I have uploaded my KYC but has always been rejected every time I submitted it. And I have been receiving messages that I have to upload my KYC to clear my order. What should be done in this case? I'm not able to edit or contact the courier. My tracking ID is [protected]....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivinasri
from New Delhi, Delhi
Apr 16, 2023
Report
Copy

Nike orders kyc rejected repeatedly and not receiving link anymore

I have repeatedly provided my kyc to aramex with adress and identity proof yet it keeps getting rejected.I am not receiving link anymore to provide kyc.plz help me out :)...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
siva Gaikoti
Apr 14, 2023
Report
Copy

KYC documents invalid at customs

Address: Flat S2, 3rd floor, Idealnest apartments, 4th cross, bhoopasandra, Bangalore 560094

Have ordered Vizio TV from USA, Have provided my PAN Card details for KYC still it got rejected in customs in Indore India… I have not received any link to upload any other KYC documents, need immediate action on this...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vipulsharmae1234@gmail.com
Apr 13, 2023
Report
Copy

Nike shoes stuck in Indian customs

Address: 172, ground floor, 18th cross, 24th main road, parangi palya, HSR layout, Bangalore - 560102

I am a software engineer based in Bangalore, ordered a shoe from Nike.com, but all my National ID cards bear from my permanent address from another state.
Howev, even after submitting my Rent agreement of my current residence, all attempts to verify the KYC “due to Delivery Address does not match with provided KYC”...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nemitesh Sharma
Apr 13, 2023
Apr 13, 2023
This thread was updated on Apr 13, 2023
Report
Copy

Kyc getting rejected everytime I submit my documents

EShopWorld vide our HAWB bill no. [protected], my kyc getting rejected everytime i have submitted the correct documents still the result is same. Can you please clear it....
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RIDHIMA SOOD
Apr 12, 2023
Report
Copy

KYC is rejected as delivery address is different from KYC address

I have ordered a pair of shoes from NIKE. I have uploaded all possible documents but they keep getting rejected as my KYC address is different from my current address. I'm living in Bangalore right now. I have not even been able to contact support in any form....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Samuel lalrinawma
Apr 11, 2023
Report
Copy

Kyc address and shipping address does not match

There is a little mismatch is documents because i have entered the whole address the street name etc which is not mentioned in the document....
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Likhith_7112
Apr 7, 2023
Report
Copy

KYC not completed

Despite of confirming KYC multiple times, they are sending KYC is not completed over and over again. The recipient lives in a hostel, I have given their college ID and fee receipt. They say the Delivery address doesn't match with the KYC document. The college ID has the address, I don't know what else I am supposed to do here. The shipment number is - [protected]. I have even mailed them and I have provided them with the required details,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Snehith1
from Hyderabad, Telangana
Apr 7, 2023
Report
Copy

Kyc problem for Nike merch

I have submitted my kyc in form of passport and Aadhar card for the Nike merchandise, tracking number - [protected]. I have submitted numerous amount of times but still is being rejected. What do I do?...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
VivekVarma9
Apr 7, 2023
Report
Copy

Nike Aramex KYC verification error

Website: www.aramex.com/in/en

My KYC is getting rejected the name in my KYC is Gunturi vivek Varma and I just kept my name as Vivek Varma it says KYC and delivery address isn’t matching and i kept getting this message sending the KYC

Hi Vivek Varma 👋🏽 Your shipment [protected] from eShopWorld is on its way to India but cannot be cleared from customs because previously shared KYC is rejected due to: Delivery Address does not match with provided KYC....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

Flyking Courier Services
1.7
(106)
Madhur Courier
1
(1071)
FedEx
2.2
(1462)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR