So far, so good. Aramex Couriers is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Aramex Couriers will keep up the work and continue to help more customers with their concerns even better 🤝
I have sent my a voters ID as prove of identification as requested by your company for KYC document. As the address on my voters ID and my shipping address does not match. I have sent an affidavit issued by the Court as well as my identity card and my drivers license. Can you please resolve this issue? This is my shipment number [protected]...
I have placed an order via a website - https://shop.deeper.network
I got an email from Aramex regarding KYC, I uploaded my Voter ID with address exactly matching with address I had provided while placing the order.
I have emailed [protected]@aramex.com a screenshot of order details, Voter ID front and back with address matching exactly, my Aadhar card, my Driving license.
They...
For shipment [protected], Amazon.com chose a detailed address which said Hyder nagar and my rental agreement mentions Nizampet, whereas, on Swiggy, it comes as near Nizampet and Hyder Nagar. These areas were developed after 2014, and hence there are a lot of problems with match addresses. The house number, flat name and pin code are the same.
I have only temporarily shifted to Hyderabad from another state, and right now can't...
The address mentioned above the shipment is my father's shop address and I don't have any address proof for my self for that place so I had attached my father's firm registration certificate with the address which is mentioned above the shipment along with my aadhar card and pan card after that also they had rejected my kyc please help me our and make them sure to deliver my shipment (shipment number [protected])
Thank you...
The courier is handled by aramex today i got the message that that your KYC uploaded document has been rejected due to "Delivery Address does not match with provided KYC. Please share KYC Document in consignee name and matches the delivery address."
My address is different state from my hometown because I live in another state for my job.
Please help me out here...
I have ordered shoes from Nike.com on 24th Feb 2023 but I am unable to receive the shipment, because my KYC is getting rejected. My KYC documents pan, passport and Aadhar have my old address on it. Therefore I have added my brother's ID proof (Aadhar card) which has a new address which matches with the shipping address. Aramex customer care is also unreachable on calls to resolve this as their automated messages aren't helpful. Please provide...
I had ordered products from nike . i received a text from aramex to submit documents for kyc custom clearance. i had deposited the original id proofs but the address was different from delivery address because i live at some other place for work.
i attached rent agreement where it was the same delivery address with my name.
but my kyc keeps getting rejected . i submitted documents twice.
my SHIPMENT NUMBER IS...
I have submitted all original government id proofs and additional documents for changed address (rent agreement) twice but the kyc keeps getting rejected. i had ordered the products from nike official website ....
My KYC got rejected due to delivery address doesn’t match with the provided kyc. I have attached all the bank statements for verification of the shipping address as I have recently shifted to a new state due to my job but still it got rejected.
Shipment Number - [protected]...
My order from nike.com is not being cleared and is stuck at Delhi for customs clearance. I have submitted the KYC documents at least 5 times, my address proof is not the same as delivery address as i live in hostel and my permanent address is different than delivery address. I have uploaded my college id and hostel payment receipt for additional proof and even then it's not being accepted. Kindly resolve this issue immediately....
I am writing to inform you that the address on my passport does not match my current address, as I am a student studying in a different city.
As you may be aware, many students choose to study in cities other than their hometowns, and I am one of them. I am currently enrolled in a program at MIT World Peace University in Pune, and will be residing at Tower 2a - 518/519, SKYI Songbird Four Sesion Road Bhugaon Pirangut, Maharashtra,...
Dear Aramex. I have ordered nike air force 1 from nike app which is stuck in customs clearance. I have shared correct documents thrice. But still keeps getting rejected....
Hi so have sent multi emails aramex for my order with HAWB bill no. [protected]. But I haven't hear back in more than a week now. They have the worst customer service I have experienced. I've already sent you multiple emails for my kyc documents from [protected]@gmail.com...
At first my KYC was rejected then i got a text message regarding this issue. I uploaded my documents and now its still showing that my package is pending in identity proof. I tried to comtact customer care they are also not responding.
My order number is-[protected]...
I have ordered shoes from Nike and Aramex is supposed to deliver my order, they asked me to attach documents to complete my KYC, I have attached the required and as I stay in a different city, I have attached my rental agreement as address proof,
Despite this my KYC verification gets cancelled all the time stating that Consignee name doesn't match with the proof
Hi,
I live in a rented apartment for which I have provided rent agreement where the address matches with the delivery address still my KYC is being rejected multiple times.
I am receiving messages regarding submitting kyc docs and I already did it 3 times, my exact address does not match with the address in the docs so what should i do?...
I ordered Nike shoes . Every time kyc is rejected. I my identity proof’s address is not same as the address provided but I have submitted the electricity bill of the delivery address that too of last month. Any kind of assistance is provided is not provided by the Aramex. They just sent the link and reject my assistance but they don’t say reason or contact me....
I am Aindrila Datta. I have placed two orders through Amazon in dec'22 which has been shipped to India and will be delivered by Aramex . The shipment number for the two orders are - [protected] & [protected]. The KYC documents provided have been rejected by
Aramex
I have attached the following documents now :
1. Copy of my Aadhar which highlights my father's name and
2. A copy of house rent agreement...
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