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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

www.mybmtc.com
2.5
Updated: Feb 25, 2025
Complaints 2860
Resolved
1390
Unresolved
1470
Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍
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18
Duplicate bus pass issue
20
correction of student bus pass class xith
19
forgot to collect change from conductor

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 2

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A
Arbin saba
Nov 22, 2023
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Short fall BMTC buses

Their is lot of shortage of buses, i have to simply waste at least 30 minutes just for waiting bus from corporation to Sanjay Gandhi and from jayanagar 4 th block to Richmond circle, ,
Kindly look into this and provide more buses for this routes...
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B
burelamanohar
Nov 9, 2023
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G4 bus services

Hi Team,

I was waiting for g4 bus yesterday (nov 8 2023) from 8:20 pm till 10:10 pm at gurrappanapalya, not even one g4 service showed up. As per the timetable 3 buses should come during the window i was waiting. Finally i took an auto and have to reach brigade road.

There is no proper bus connectivity from gurrappanapalya to jp nagar, jayanagar, indira nagar metro stations. We need to walk or catch buses till...
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Z
Zabeer Ismail
from Kombai, Tamil Nadu
Nov 7, 2023
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Driver of bus KA57F3698

Hi Team
I have traveled today around 430 pm from KR p u ram bangalore to verannapalya. Bus number 500.
KA57F3698.
the driver of the bus spoke abusive and was also claiming to physically assault me in case I didn't keep at my place.
The driver was at fault and entire passengers are also aware of this.
Driver claimed bus is his and would do as he wishes.
Please take necessary action against such...
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M
Maheshchiremath
from Bengaluru, Karnataka
Nov 6, 2023
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Charging more for ticket

Website: Bmtc

From majestic to hoskur gate has been charged 45 rs for the ticket.
Where as the ticket price is 40
Would request action and refund by lodging the complaint....
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N
NayakKedar
from Bengaluru, Karnataka
Nov 5, 2023
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Lost Gold Bracelet

I have lost my gold bracelet on[protected] and I suspect it's lost in metro feeder bus service which comes from silk board to kr pura (bus number: KA01FA2016), the bus came at around 9:20 pm at ecospace bus stop that day from silk board, I just want to know if my bracelet is found and if answer is yes how can I get it back...
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C
Chandana Y
Oct 26, 2023
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Rude driver and conductor

Address: Bangalore

KA-57 F-5186. I was waiting in bus stop, the bus driver and conductor dint stop in front of the bus stop but stopped a bit far from the stop and when I got into the bus the driver and conductor are shouting to show hand to stop the bus. What is the need of bus stops if every commuter has to show hand to stop the bus. Driver and conductor are abusing me with bad words that i dint show hand to stop the bus....
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P
Prerana29
Oct 25, 2023
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Lost wallet during bus journey

Address: Vinayak Nagar, Kattigenahalli, Bagalur Cross, Bengaluru

Hi sir,
Today I had traveled in bmtc with my friend from Jalahalli Cross to Yalahanka old town in 401A bus. Bus number plate is unknown to me as I have lost my ticket also which was kept in the wallet itself. Bus conductor was a lady conductor and time and date of the travel is,
Date : 25/10/2023
Time : 7.50am to 8.40am (got into bus around 7.50am and got down at Yelahanka around 8.30).
During this travel journey...
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R
RubanRaja
from Bengaluru, Karnataka
Oct 17, 2023
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3rd Route Deviation

Complaint No 01 BMTC[protected] Not Resolved
Complaint No 02 BMTC[protected] Not Resolved

Today third incident Bus No: KA 57-F 3095

I have sent mail two times and I do get a response but the issue is still endless in Nagawara Bridge and signal. Passengers safety is at risk. Please look into it seriously as passengers are suffering....
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K
Karun Muthanna
Oct 11, 2023
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G4 Timings

HI G4 service is very bad. the kids going to christ college have to wait for hours together to get this bus. besides G3 does not allow the pass becasue the route is mentioned as Adugodi
i kindly request you to ensure there is proper service on this route sepcially during college hours because the children have to wait for hours together. Nobody is bothered about this.
BMTC G4 service is MENTIONED AS EVERY 10 MINS BETWEEN BRIGADE...
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R
Ramya1594
Sep 27, 2023
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Increase the frequency of 500F & 500CA BMTC buses

Address: Bangalore

Requesting to increase the frequency of 500F & 500CA BMTC buses, route from Kadugodi to Silkboard in the morning and from Silkboard to Kadugodi in the afternoon.
People have to wait minimum half an hour sometimes even 1 hour to get 500F buses especially in the afternoon.
Add more number of 500F/500CA buses as there are lot many people who are commuting to office and will have to wait for long time waiting to get BMTC buses...
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W
Whatanicdood
Sep 22, 2023
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Lack of Bus service

Hello, Requesting the BMTC corporation to improve frequency of buses from kr puram to baiyappanahalli during 10:00-10:45Pm (night)
a lot of commuters face issue with lack of buses towards baiyappanahalli No Feeder Buses availability at that time please look into this issue and help commuters face this problems since the metro is yet to begin...
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U
Uday Shekar Biradar
Sep 21, 2023
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Ticket change not issued

I took Bus from Jinke Bachahalli Gate to Kempegowda Bus Station which costs 30 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?
Ticket details:
Bus Number:KA51AH3604
Boarding point: Jinke Bachahalli Gate
Dropping point: Kempegowda Bus Station
Tkn number: 12414
Date:[protected]
Depot-30...
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A
Adarsh sonu
Sep 21, 2023
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Forgot to collect change from Volvo bus with image and video proof

Hi Team,

I took Bus from AECS LAYOUT to KEMPEGOWDA BUS STATION on[20-SEPT-2023] which costs 40 Rs, but as I didn't have change I gave 200 Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F1289
Boarding point: AECS LAYOUT
Dropping point: KEMPEGOWDA BUS STATION
Tkn number: 14668
Date:[20-SEPT-2023]
Depot-18...
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A
Adarsh sonu
Sep 21, 2023
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Forgot to collect change from Volvo bus

Hi Team,

I took Bus from AECS LAYOUT to KEMPEGOWDA BUS STATION on[20-SEPT-2023] which costs 40 Rs, but as I didn't have change I gave 200 Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA57F1289
Boarding point: AECS LAYOUT
Dropping point: KEMPEGOWDA BUS STATION
Tkn number: 14668
Date:[20-SEPT-2023]
Depot-18...
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S
San_202
Sep 7, 2023
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Verbal harassment from bus conductor

BUS NUMBER KA 57 F0743 dated[protected].
Near Embassy golf links Indiranagar.
I, a college going girl faced a very uncomfortable situation with this bus conductor. He used abusive language with me and spoke in a very uncultured manner, addressing me in singular and calling me names and even threatened to get me thrown out just because I refused to let him walk away with my cell phone on a crowded bus....
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N
neeraj.chaudhary@ymail.com
Aug 29, 2023
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Conductor did not return change

Address: silk board bengaluru

Dear sir, I travelled from nagawara to silk board. I gave 100 rs, the conductor hand was full of change but he said he will give me 75 later but he did not give later also. please return my money through UPI.

Bus : KA51AH6036 (EV-500DC)
TKN NO : 11520
JN OF NAGWARA TO SILK BOARD - 27.08.2023...
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P
Prasad_r
from Bengaluru, Karnataka
Aug 12, 2023
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Driver drunk and misbehaving with Public

Driver route number 360B Kempagowda bus stop to Chandapura bus number KA-57-F-2655 - timing 4:40 PM near madivala St. Johnson bus stop. Driver is little drunk and miss behaving with public. He stopped a car in middle of road and using slang language and fighting on road for no reason. Demanding for money and scolding ladies. Please take action against this driver...
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P
Prasad_r
from Bengaluru, Karnataka
Aug 12, 2023
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Driver misbehaving in public

Address: Bangalore, Karnataka

Drive was drunk and miss behaving in public even with ladies bus number KA57-F-2655 route number 360B Kempagowda bus stop to Chandapura timing 4:20 PM at St John’s bus stop next to madivala. Not sure about driver name but driver was drunk and miss behaving in public using bad words and demanding for money....
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D
DHONDOPANT M
from Chennai, Tamil Nadu
Aug 5, 2023
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Delay in verification of online students bus pass

Address: 16/-2/12 Vijaya Bank colony BG Road Bangalore Karnataka

I have applied students bus pass online on[protected] till date it is pending for verification. Institution approved next day . What is use of online pass it was better manually pass was Faster then online we use to get across the countr immediately. The concern authority please note that it faster then manual. I saw in website of BMTC where it is 15 days time given it to much please verify then and then so that students should not sufferbr...
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J
Josin Joe
Jul 31, 2023
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Lack of bus frequency

Address: Attibele iray

I'm working in whitefield. I daily commute from attibele. For an attibele bus in Hosekote to attibele route, in the evenings after 4pm till 7 to 8pm, we need to wait for an hour or more. Even after long waiting we get fully crowded buses. We have to travel for about 2hours to reach attibele. It's really hard especially after announcing free tickets for women. Please increase the bus frequency and find some alternative routes to skip varthur...
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