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Bangalore Metropolitan Transport Corporation [BMTC] Complaints & Reviews

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2.5

Updated: Feb 25, 2025

Complaints 2860

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1390

Unresolved

1470

Good! Bangalore Metropolitan Transport Corporation [BMTC] values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Bangalore Metropolitan Transport Corporation [BMTC] step up their efforts to fully resolve all complaints 👍

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Bangalore Metropolitan Transport Corporation [BMTC]

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Excess Bus Fare Payment

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Duplicate bus pass issue

correction of student bus pass class xith

forgot to collect change from conductor

Bangalore Metropolitan Transport Corporation [BMTC] reviews & complaints page 3

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Being a fashion designing student, I have to carry big scissors for cutting fabrics and stitching. Initially metro security didn’t allow me to carry it. That was understandable. So I took a decision to carry a smaller scissor that is 20cm in length which is incredibly smaller than fabric cutting scissors. They didn’t allow me today to carry even that. Even after showing the college certificate they didn’t allow me. This is unacceptable....

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BUS NO KA402678 MF - 300E/17
I traveled in the bus route from KR Puram Govt Hospital to Shivajinagar Bus Station route on 24th july morning 10 30, I asked a ticket which is of Rs. 25 I gave him 50 and asked the balance, he instead gave me Rs. 20 and told me i gave him 20 alone and asked me to give the price for entire ticket Rs. 25. He verbally abused me in kannada and cheated me because I spoke in Tamil. He threatened me to give Rs....

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Hii team

Today morning Marathahalli to Shivaji nagar vajra ac bus I travel.i will give 100 rupees ticket cost is 30 rupees remaining 70 she write back side of ticket.she said i don't have change I will give while drop time . but I forget and get down.
Can you help me regarding this...

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The bus route g2 ka57f0273 didn't stop at maharaja signal and causing disturbance to the commuters waiting for the bus pls make sure the drivers stop at designated bus. Stops...

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Address: Bengaluru

Hello, requesting assistance regarding abusive conductor behaviour.
Incident occured on 16 Jul at 14:02 pm.
We have boarded bus KA 57 F 5211. We had 2 tickets to purchase from Seegehalli to Whitefield post office, which was 40 rs in total. We gave conductor 100 rs and he returned 60 rs, one of which contained a pink coloured torn note of 10 rs. We requested conductor to exchange the note since the 10rs note would not be accepted...

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Address: Bengaluru

Website: Consumercomplaints website

Hello, requesting assistance regarding abusive conductor behaviour.
Incident occured on 16 Jul at 14:02 pm.
We have boarded bus KA 57 F 5211. We had 2 tickets to purchase from Seegehalli to Whitefield post office, which was 40 rs in total. We gave conductor 100 rs and he returned 60 rs, one of which contained a pink coloured torn note of 10 rs. We requested conductor to exchange the note since the 10rs note would not be accepted...

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My brother's phone, was stolen around 11:00 am on July 15th 2023, on a 342F bound for Majestic. He could not note the bus number. He got down from the bus at Christ College and then noticed that it was missing. It's a black Xiaomi Redmi Note 10 with a black cover. When we call the number it seems to be switched off, so we suspect that it has been stolen.
This happened not more than an hour ago (at the time of posting this complaint),...

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Hi Team,

I took Bus from Hopeform to Hoskote High School on[14th July 2023] which costs 23 Rs, but as I didn't have change I gave 100Rs but forgot to collect change from conductor. What to do to get back the change?

Ticket details:
Bus Number:KA53F0033
Boarding point: Hope form(Towards Hoskote)
Dropping point: Hoskote High School
Tkn number: 9541
Date:[protected]
Depot-39...

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Https://drive.google.com/file/d/1MAb64TeHoiTduiydHEuZ0gP6SzzvcerR/view?usp=drive...⇄

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I have lost my bag which had a white gold chained new purse, a T-shirt and two leggings ( white and black) in vajra bmtc bus no : [protected] depot: 07...

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As that please provide buses for students tavrekere to chandrappa road buses canclled 242 w dabugulli bus cancelled it was coming at 4:00it was cancelled and buses was coming for 1:00 pm it was cancelled 2years ago
It was problem to students at. Saturdays has to wait for 3:00 please provide bus at 1clock peddanapalaya route to jodi aladamara to chandrappa circle it was helpful to students...

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Address: Bangalore

Website: Bmtc

I had travelled from the KR puram railway station to Agara village in bmtc ordinary bus and conductor written the change amount of 80rs in the ticket on the back side of ticket ...but I forgotten to collect it when the agara stop comes ...I had given him 100 rs and he written 80rs on the ticket .
Ticket details ;
Bus number ; KA01F4499
Tkn No:128...

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Address: AECS layout A block 16th cross

Hi sir
with respect to above subject there is no frequent bus on this routs. The bus will be over loaded. And the fair is 1 1/2 . This is very uncomfortable to compute. And please provide more bus facility. AC bus like Sarjapur rout bus.

Thanks,
Jagadeesh...

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KA 57 F2901
Route 300E
Krpuram to Shivajinagar
Timing 5pm
Incident near Ramamurthy church, aladamara

Very rash driving, driving on the opp lane, almost crashed into me...

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I was traveling from shankarnag busstop (Kamalanagar) to Watertank stop and after getting down I relaised that I lost my water bottle.
Description: It is a black bottle with a temperature display on the yop of the cap and has "Dell technologies" printed on it.

Ticket number:3587
Depot: 31...

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I am travelling from Bangalore airport to Hal main gate on 25 Jun around 2:30 pm.
Bus conductor was talking too rudely with everyone specially non kannada speaking people and also he was scolding them in kannada as they don't understand it.
Even he is not ready to give online payment option. When there is no payment options in the end is giving QR code again using foul kannada words.

He was too rude with everyone....

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Address: Marathahalli

Hi Team,
Hope you are doing well.

Today (24/06/2023) we started our journey from Whitefield to post office.
We are 3 people and not eligible for free tickets
But bus conductor gave us 1 free ticket and took 3 ticket charge. ₹20 each

Both driver and conductor were high drunk, worst driving and we're behaving very rudely.
We noticed that vehicle no. on ticket is different from real...

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Address: No.274, 2nd cross, 3rd block, C-T-Bed, Thygarajnagar, Bengaluru-560070

Sir/Mam
I am an advocate by profession, My daughter is pursuing MCA at RNS college, chennasandra, Bengaluru, and today she is attending her final exams, I with my two wheeler dropped my daughter to the nearest bus stop and the stop name is KIMS bus stop, waiting for the bus at around 10.30 AM, a BMTC bus route No.210N, by seeing the green traffic signal which is hereby to the bus stop, without stopping went away rashly, I along with...

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All the buses from doddakallasandra are telling end point is Banashankari and changing the board to last stop as Banashankari . Please look into the matter and take suitable action and provide more frequent buses to kr market from doddakallasandra. Quick action will be appreciated.
Thank you...

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Address: Hennur

The bus 293 doesn't stop in hennur bus stop, there are so many people waiting for hours for the bus and the buses just drive by without stopping even tho the bus is almost free, it's highly inconvenient and waiting here for a bus which will eventually pass by without stopping isn't fair.
It's a bus stop and buses doesn't stop by...

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