Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Jan 28, 2025
Complaints 15964
Resolved
6088
Unresolved
9876
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Recently resolved complaints

View all complaints

Most useful reviews

381
trying MNP BSNL to another operator : not getting UPC after msg to 1900
395
SIM card stopped working
184
upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance
Broadband connection delayed
Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 794

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ankit agrawal
from Bhopal, Madhya Pradesh
Feb 14, 2008
Resolved
Report
Copy
Resolved

broadband connections

iam the resident of 114,scheme no. 71/d sector-d in indore & having the cell no.-[protected]. i need your broadband connection for that i have applied at least 5-6 times but ur service provider says that their is o line in your area but according to my information there is the airtel lines there for about 100 metere.i need at least 3 connections (for my neigbours also).
I hope that you will hear my...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manish
from Surat, Gujarat
Feb 13, 2008
Resolved
Report
Copy
Resolved

net not getting connected at all

Respected sir,
i got the net connection before 14 days i.e on january 29 2008 but after getting it has connected at all.. i called to the service number but no response from them..please help me out to solve my problem.....
Helpful
Found this helpful?
4 Comments
Report
Copy
S
SRIHARSHA JAMMULA
from Hyderabad, Telangana
Feb 13, 2008
Resolved
Report
Copy
Resolved

EXCESS BROADBAND BILL THAN THE USAGE

sir,
Iam sriharsha a resident of Ghatkesar,Hyderabad have applied for a BSNL broadband connection 2months earlier after i gave the letter i finally got the connection 15days after the submission of the letter. I took the connection in H250 plan
to myhorrour the bill for the first month is RS 2895/- for the month of DECEMBER i got the connection on 15th dec.2007 but the bill was counted from 1st dec.2007 .I contacted...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
ravindrababu.k
from Gudivada, Andhra Pradesh
Feb 12, 2008
Resolved
Report
Copy
Resolved

suggestion

There is no balance enquiry fecility for bsnl landline. Due to this a customer cant assess his bill at the middle of the month. Customer can not utilise his given total freecals.I suggest there must be a balance enquiry (like Tataindicom,Airtel,..etc)system and the balance must be in Rupees but not in metered units. Then one can assess and take care of his bill in the middle of the month.

...
Helpful
Found this helpful?
17 Comments
Report
Copy
B
B.JAYATHEERTHA
from Kolkata, West Bengal
Feb 12, 2008
Resolved
Report
Copy
Resolved

UNDUE DELAY IN PROVIDING NEW CONNECTION

I have applied for new telephone connction &broad band.The
work is pending since Nov 2006.Although BSNL BANGALORE SAYS LAND LINE AND BROAD BAND CONNECTION ARE AVILABLE ON DEMAND.THE RESPONCE IS VERY POOR...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
sde69
from Bengaluru, Karnataka
Feb 11, 2008
Resolved
Report
Copy
Resolved

message sending failed!

For the last two weeks, I am not able to send sms through my mobile ([protected]). Have repeatedly complained to the service centre of kolkata (trying to connect to which really tests our patience).there has been some suggestions on message settings which was not at all useful.a complaint was recorded and i was told that the matter wuld be taken care of, as soon as possible. but in vain.
i would like to know if the level of competence...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
S. Kireeti
from Bengaluru, Karnataka
Feb 11, 2008
Resolved
Report
Copy
Resolved

Broadband connection Problems

Hi,
I had given a complaint that the internet is not working, but nothing has been done so far. Its been 4 months since i took the broadband connection, but the internet is pathetic. The broadband connectivity goes of within minutes of my logging in. I had place a complaint on the 9th Of february 2008 , and the complain number is 0208/252 and according to the officials there would be a redressal within 24hrs of the date of complain....
Helpful
Found this helpful?
143 Comments
Report
Copy
I
inderjeet khanuja
from Indore, Madhya Pradesh
Feb 8, 2008
Resolved
Report
Copy
Resolved

usage

Dear Sir,
After so many attempts i am unable to find broadband usuage, as i enter user name & password it show blank page.
Please suggest how to work.

Regards

Inderjeet...
Helpful
Found this helpful?
44 Comments
Report
Copy
V
VIRENDRA P. ACHARYA
from Pune, Maharashtra
Feb 7, 2008
Resolved
Report
Copy
Resolved

Validity not extended

Mobile phone number is [protected]. It was recharged for lifetime in July 2007 with Rs. 350/- card. On 25.01.2008, it was recharged with 112 Rs. top up card. However, validity got expired by BSNL on 26.1.2008 night. Inspite of repeated follow up with customer care no reverts have been received. Right now outgoing is blocked though there is a balance of Rs. 1067/-. What a pitiable condition. Thanks to BSNL....
Helpful
Found this helpful?
4 Comments
Report
Copy
A
Amit
from Mumbai, Maharashtra
Feb 7, 2008
Resolved
Report
Copy
Resolved

Very Poor Service

My phone and Broadband both are not working for past 10 days. After so many complaints no body has attended to the problem though i ve called Customer care numerous times.

This is not for the first time my phone and broad band both are not working, this keeps on happening every alternate week or so.
I am paying Rs 999 p.m for this connection and has paid advance of Rs 1400. After paying so much money i am getting this...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Chandrashekhar P Welankar
from Pune, Maharashtra
Feb 7, 2008
Resolved
Report
Copy
Resolved

ECS facility

I have been making my cellphone payments through ECS facility. For a couple of months, the bills were deducted from my bank account. However, this time the BSNL personnel concerned sent the bill to the bank with an incomplete account number. As a result, the payment was not made.
On February 7, my cellphone was disconnected for no fault of mine. Being a journalist, I've been rendered helpless as telephone is a must for me.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
SHRIKANTA.G.KULKARNI
from Nadapuram, Kerala
Feb 7, 2008
Resolved
Report
Copy
Resolved

LOT OF DISTURBANCE IN LINE

LOT OF DISTURBANCE IN LINE...
Helpful
1 other people found this review helpful
1 found this helpful
19 Comments
Report
Copy
K
Kannazhagi
from Chennai, Tamil Nadu
Feb 6, 2008
Resolved
Report
Copy
Resolved

Not able to receive the calls

BSNL Prepaid Coneection is not working.
Dear S/m,

I am not able to receive any calls from 06/Feb/2008. Kindly activate this.
My No. is [protected]

Regards,

Kannazhagi....
Helpful
Found this helpful?
2 Comments
Report
Copy
N
NUKALA DAKSHINA MURTHY
from Pune, Maharashtra
Feb 5, 2008
Resolved
Report
Copy
Resolved

Delay in refund of telephone deposit

sir
My landline no. is[protected].Since yesterday , I am having problem with the connection.
The observations are as follows.
1) There is a lot of noise when speaking.
2) Caller id is NOT showing the correct Incoming call.
3) NOT able to make Outgoing calls .
I request you to depute your personnel to rectify my problem
NOTE: I am available after 6:00 PM

My address is
N...
Helpful
Found this helpful?
6 Comments
Report
Copy
L
LALIT BALLABH DAS
from Port Blair, Andaman and Nicobar Islands
Feb 5, 2008
Resolved
Report
Copy
Resolved

DISCONETION OF LAND LINE

DEAR SIR,
I HAVE DIPOSITED ALL THE DUE AND .THERE IS NO ANY
BILL DUE ON ME BUT MY TELEFONE LINE IS DISCONNETED
FROME LAST MONTH PLEASE TAKE CARE AND DO
NEED FULL ACTION.

TEL NO. -[protected]...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
Saurav Das
from Surat, Gujarat
Feb 3, 2008
Resolved
Report
Copy
Resolved

Broadband Problem

user-id or password problem said this to local excahange they said plz tell that on main exchange when m go to the main exchange they said, told that local exchange. docket that problem many times but they cannot check the proper problem. and the problem going on a month....
Helpful
Found this helpful?
21 Comments
Report
Copy
M
Manjuri Choudhury
from Mumbai, Maharashtra
Jan 31, 2008
Resolved
Report
Copy
Resolved

Configuration of Router and Modem not proper and no Response from Service Provider on the Same

I have taken an internet broadband connection from bsnl in jamshedpur . I had reinstalled the operating system and after that i have tried to configure the router so that i can do voice chatting tru google talk and yahoo messenger but i couldnot do so. I complained abou the same in the bsnl office but every time they dismiss the compalin saying its problem of computer i had reinstalled the os many times after that but i still have the same...
Helpful
Found this helpful?
3 Comments
Report
Copy
M
M.Ravichandran
from Pune, Maharashtra
Jan 28, 2008
Resolved
Report
Copy
Resolved

i can't find my usage records

Dear Sirs,
Inspite of my repeated attempts to access to usage account(Broadband) for the past 4 days, I couldn't get it. It is very much disappointing and frustrating me. It's not at all a secret and revealing to any one won't harm anybody. So make it simple to know about their usage. This hardship is being experienced by almost one and all. For doing this alone, one has to pay more amount. Hearing...
Helpful
Found this helpful?
90 Comments
Report
Copy
S
sharad H mehta
from New Delhi, Delhi
Jan 25, 2008
Resolved
Report
Copy
Resolved

severely excessive billing

I am a 61 year old cancer patient and have been moving out of my home place (nipani,dist belgaum, karnataka) for past 6 months for major operations and chemotherepy sessions to Mumbai.

I stay with my wife and 90 year old mother and have no one in the house who uses email and yet i have been shocked to see that 2 of m,y Broadband bills shooting upto, ie the first billl was of Rs 7333.00(bill date 07/12/07)and shockingly the...
Helpful
Found this helpful?
7 Comments
Report
Copy
P
Praveen Reddy
from Guntakal, Andhra Pradesh
Jan 25, 2008
Resolved
Report
Copy
Resolved

Scam and cheating!

Sir,
I am not able to know data usage of BSNL broadband because when i log on to www.data.bsnl.in it asks for user ID, & password, when i click it says check your user ID & pass word. help me....
Helpful
Found this helpful?
120 Comments
Report
Copy

Related businesses

Matrix Cellular
3.3
(387)
Tata Teleservices
1.7
(374)
Paytronic Network
3.7
(27)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR