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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

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Updated: Jan 28, 2025
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Bharat Sanchar Nigam [BSNL] reviews & complaints page 796

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S
Sanjaykumar Lotanbhai Jadhav
from Delhi, Delhi
Dec 29, 2007
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My subscription has been blocked without prior notice

I have bought BSNL SIM (Cell No. [protected]) in year 2003 when studying in Amalner (Dist.Jalgaon, Maharashtra). I have submitted my documents to the dealer over there. After 3 - 4 years of subscription in the end of year 2006 BSNL personnel has blocked my sim without giving prior notice. When I inquired at customer care they told me to submit documents. I went to Amalner for the same. Amalner exchange said that the sim is not issued from...
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Rajeshgpec
from Gurgaon, Haryana
Dec 29, 2007
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delay in Broadband connection

I have applied fr a braodband connection some 15 days back but nothing has happened since then .. they have even started asking for money .. there s no other provider so i have no choice but to go to BSNL only..These guys are dumb , non productive and a burden to our country and society ..instead of helping ppl and their company they are just creating problems .. they dont have capability to stand and face competition..
If some one...
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P
puneet
from Mumbai, Maharashtra
Dec 27, 2007
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Horrible Customer Service

I had the most horrible experience dealing with BSNL for the three months that I took the connection. I finally got it disconnected after waiting for anyone to help me when my net was not working for 15-20 days.No one came to resolve the issue for 20 days.

The representatives at the customer care centre(baner centre ,Pune) are downright rude and talk to you as if they are the "Kings of the world". They have a typical...
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R
Rama Swamy Reddy
from Delhi, Delhi
Dec 27, 2007
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unable to make outgoing calls

Hi,

I am a prepaid subscriber to BSNL in Andhra Pradesh residing in Hyderabad. Due to some unknown technical reasons I am unable to make my outgoing calls from 22.12.2007 noon. In this regard I have called customer care desk to put up my complaint request and resolve my problem. But to the great disappointment I haven't been received by any representative nor could attend me when i tried to attend in person.
br...
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A
Anil
from Bengaluru, Karnataka
Dec 25, 2007
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Internet connection

The dail up service of BSNL " Netone" is very unusful. It take lot of time to connect and often gets disvonnected. They chareg regularly.
Its shame on BSNL to make such things...
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V
VASANT SHAH
from Vasai-Virar, Maharashtra
Dec 24, 2007
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EXCESS BILLINGS, MANY WRITTEN COMPLAINTS LODGED, NO RESPONSE, TELEPHONE NOW OUT OF SERVICE

For my Residence Land Line No. 2347458, at Vasai Road West, falling under Kalyan Telecome Circle, with Exchange Code BSRD received heavy and Excess Billings for November-06 to June 2007 after number of complaints and personnel visits to Local Office resulting in No Reply, I lodged Written Complains on 6th Sept. 07 with copies to Accounts Office, Technical Department, Area General Manager, SDE Technical Kalyan, PGM Kalyan. But till date nothing...
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Rajneesh Madhok
from Pune, Maharashtra
Dec 24, 2007
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Telephone is not working!

Ph:[protected]O), 268210 (R)
Mobile :[protected],
E-mail: [protected]@vsnl.net
Tele-fax:[protected]
RAJNEESH MADHOK
REGISTERD MEMBER, CORE (CONSUMER ON-LINE RESOURCE & EMPOWERMENT CENTRE) (GOVT. OF INDIA)
B-XXX/63, NEHRU NAGAR, ST. NO. 2,
PHAGWARA

RM/12/1/442 Date: Dec 25, 2007
To
The...
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P
prabhu
from Ernakulam, Kerala
Dec 23, 2007
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DELAY - BSNL broadband connection

sir/mam,
this is to inform u that i had applied for BSNL broadband connection on[protected]. my application request reff no is 72151780 .but till now i had not received my connection and also there is no proper response for my queries. plz give me further details on the delay of my broadband connection.

my residential address :
2/189hanuman colany. 7th street, injambakkam, chennai-600041,
phone no:[protected]br...
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M
M K BELLIAPPA
from Delhi, Delhi
Dec 20, 2007
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Non activation of gprs connection

Despite repeated complaints GPRS connection on my mob [protected] has not been activated. Request take immediate action as the network connectivity is not available since 24 NOV 2007....
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B
bhargavavijay
from Jalandhar, Punjab
Dec 19, 2007
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not able to change my broadband password

I have been using broadband connection of bsnl. I see that month after month my broadband bill has increased multi-fold. I suspect misuse of my account so i wanted to change the password. I contacted them called at their call-centre executive multiple times.But to no avail. At times i was told a weired site, where i could go and change my password viz.—
http://10.240.43.216. Even this doesn’t work at all.Once you login,...
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santosh kumar singh
from Jamshedpur, Jharkhand
Dec 17, 2007
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security money refund

sir
i had disconnected my bsnl broadband connection few month back
i had taken 250- home plan i had also submitted my modem which i have taken in rent modem was of type one. in my first bill after using broadband for one month bill came in which security money was also added. i had also given application for this. but there was no any money adjustment in my phone bill till now. so please look into the matter as soon as possible.br...
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Sri Harsha Vadakattu
from New Delhi, Delhi
Dec 16, 2007
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NO ACTION

Sir,


My name is Sri Harsha and i have submitted an Dataone Application in Berhampur on the landline number of 2261453 which is registered in the name of M.Ravi Kumar who is my uncle. I have submitted the application on Dec 3rd and the application docket number is 322. When i contacted the SDO office as directed by your people, they tell me they didn't get the application till date. That was the first answer...
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umesh gandhi
from Chandigarh, Chandigarh
Dec 13, 2007
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outgoing not resumed 9422552064

recieved call from pune phone no.[protected], on 12.12.2007. that now you can make outgoing calls. but till now not yet started. what a poor show of bsnl services.i hope all the person must go to consumer forum &put joint complaint & must penalise bsnl .if not resumed i will put complaint to TRAI....
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S
sundarjee
from Chennai, Tamil Nadu
Dec 13, 2007
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transfer of broad band not given

respected sir,
i was using the broad band connection (BSNL) at the previous address of my number[protected].Since i shifted my residence i applied for transfer of both telephonr Broadband connections on Octobrer25th 2007.
Then i got a new number 24867934 on 12th November 2007. But still i havent been given the broad band connection. With multi number of my enquiries with the related...
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V
vishal garg
from Pune, Maharashtra
Dec 10, 2007
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landline not working

i have 2 bsnl landline phones
they are not working from 6 months .
they still send me the bill ,and they say to pay the bill
i have called their customer care no. but they dint gav no response.

wat shall i do...
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Y
Yuvaraj Kannan.M
from Gurgaon, Haryana
Dec 9, 2007
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New Connection

Sir,
I want the BSNL new connection.So,i apply the bsnl office at 27.10.07.But they not responce that connection...
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D
DR DARSHAN KAMDAR
from Bhopal, Madhya Pradesh
Dec 9, 2007
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frequent conjestion and irregular coverage

respected sir,kindly fwd this complain to TRAI OR DOT WHEATHER TO CONTINUE BSNL OR NOT IS A QUESTION FOR ME. wheather to continue bsnl or not im in dilema
as in last a month thisis 4 th time whre i cant calll any where. if i used to inquire they used to tell technical fault . its big problem inn using bsnl.no adqueate network coverage. after trying twice or thrice we get the call .1st time they charge for the echo.this is worst part...
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M
Manoj Singh
from Delhi, Delhi
Dec 7, 2007
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Fire in battery of BSNL WLL Phone

Sir,

I have a WLL phone in my house. BSNL provide me a battery
backup set with my instrument. Suddenly Last week some
fire and smoke in battery backup set. So I plugout the my
phone. And I try to log complaint on BSNL. But unfortunatly
BSNL help line 198 not registered complaint for WLL phone.
Then I try lot BSNL officers no. and ask him what I do now
for my WLL phone. But no one answer....
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pawan kumar
from Pune, Maharashtra
Dec 7, 2007
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No Recharge coupons in ROHTAK

sir,
I am pawan kumar, I use bsnl prepaid connection from the very begning as BSNL launce prepaid in HARYANA and now i want to purchase a migration coupon of RS 350 as per BSNL custmor care i.e from prepaid to lifetime(ANANT) coupon is of RS 350 but from last 6 months i didn't got it from haryana and even the senior persons of BSNL exchange give statements that they dont have ever heard about dis type of coupon I reported bsnl...
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Uma Ojha
from Delhi, Delhi
Dec 6, 2007
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Security Deposit

Hi ,
We've terminated our BSNL connection in 2004 ,we settled all our bills but was not able to collect the security deposit amount as it was told that the process will take arount 15 working days ,as we've shifted to a new city it was difficult to keep a track what process is going on.
Now this year when we went to BSNL office (at our home town),we found the bills that we paid was not updated in their system .When...
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