Submit a Complaint
Claimed

Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl.co.in
1.9
Updated: Jan 28, 2025
Complaints 15964
Resolved
6088
Unresolved
9876
So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Bharat Sanchar Nigam [BSNL]

Having problems with Bharat Sanchar Nigam [BSNL]?

File a complaint and get it resolved by Bharat Sanchar Nigam [BSNL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Service Providers
Bharat Sanchar Nigam [BSNL]

Recently resolved complaints

View all complaints

Most useful reviews

381
trying MNP BSNL to another operator : not getting UPC after msg to 1900
395
SIM card stopped working
184
upc cannot be generated for the reasons: (1) there are subsisting contractual obligations

Featured stories

Unnecessary Deduction of Amount from Main Balance
Broadband connection delayed
Regarding refund amount

Bharat Sanchar Nigam [BSNL] reviews & complaints page 795

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
viralkhatri
from Rajkot, Gujarat
Jan 23, 2008
Resolved
Report
Copy
Resolved

Not able to check

HI,
I am not able to check my data usage of dataone. when i go to check account usage link. like is blank & no Page opens.
& also i want to change my user id password so can anyone guide me that how to check account usage & about changing password.

Please reply me on my mail Id-

:)-

VIRAL...
Helpful
Found this helpful?
60 Comments
Report
Copy
V
Vijai P N Maurya
from New Delhi, Delhi
Jan 23, 2008
Resolved
Report
Copy
Resolved

Harashing BroadBand Service

I have BSNL broadband connection with leased modem.

The BroadBand stops working any time. Modem shows link working but there is 100% packet loss which means that the problem is from exchange. It happens atleast twice a week. There are occasions when it resumes working after a day but most aften I have to make a complaint and it takes them a week to repair.

As far as complaint is concerned, I keep calling 24 Hour...
Helpful
Found this helpful?
16 Comments
Report
Copy
V
vedarth dobhal
from Bengaluru, Karnataka
Jan 22, 2008
Resolved
Report
Copy
Resolved

data one password not told, bangalore

i got my internet connection on 24thdecember, bot i still do not know my password.i have made several calls to bsnl office and even gone there but they told me to call 1500. from there i was told to call [protected] , and when i selected the option of customer care they told me to hold on. till know no response.
my user name sakshid_07 and my ph.no. is 080- 25719125






one month...
Helpful
Found this helpful?
16 Comments
Report
Copy
P
P.Srinivas
from Jammu, Jammu and Kashmir
Jan 21, 2008
Resolved
Report
Copy
Resolved

New connection problems!

I booked for new landline and broadband connection on 07.01.2008; (Consumer No.[protected] , Waitlist No. RTN/NON OYT GENERAL / 57552. It is inform this type of connection would be available within about 1 week. Since, i have not been provide with the line, I request you to kindly look into the matter and get the connection at the earliest and oblige.

Thanking you,

Yours Faithfully,
Srinivas.P...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
saket nandan niraj
from Gurgaon, Haryana
Jan 15, 2008
Resolved
Report
Copy
Resolved

refund of sequirity deposit

i have submitted my sim card along with the copy of last bill deposited on dated 05.03 .07 to the JTO BSNL Kshtwar J&K with request to kindly refund my sequirity depositand unadjusted amount that i deposited during taking connection.but after passing ten months till now i am waiting for my refund of amt.RS 2700....
Helpful
3 other people found this review helpful
3 found this helpful
21 Comments
Report
Copy
S
sachinvasudev261
from Durg, Chhattisgarh
Jan 14, 2008
Resolved
Report
Copy
Resolved

Slow speed of Broadband connection

we have a cyber cafe at r.k.nagar kolhapur. ourbsnl broadband plane is 6000.
lat 4/5 days we have problem with internet speed & some site like orkut ,gmail, google you tube are not opened rapidly . what should i do . we confirm from egineer that problem is not from our place. please guide us....
Helpful
Found this helpful?
29 Comments
Report
Copy
S
shiva jyothi
from Garhshankar, Punjab
Jan 11, 2008
Resolved
Report
Copy
Resolved

internet not connecting for last 1 month

Our bsnl broadband is not connecting for the last 1 month!!!!!
Our telephone number is 24027566.Inspite of many compliants and phone calls ,the problem was not rectified because of the irresponsible attitude !!!!Error number it shows is 691.It is enough if they just reset it, as they say, which they never do quickly.I just dont understand what to do....
Helpful
Found this helpful?
3 Comments
Report
Copy
K
k.t. devasia
from Bengaluru, Karnataka
Jan 11, 2008
Resolved
Report
Copy
Resolved

broadband work order pending

I APPLIED FOR A BROADBAND CONNECTION ON SEPTEMBER -2007 . MY PHONE NO :[protected] AND WORK ORDER NO : 25201657 DATED[protected]
RAMAMURTHYNAGAR EXCHANGE /CENTER BANGALORE .TILL TODAY[protected] NO REPLY ALTHOUGH I VISIT THE OFFICE DAILY BUT THEY ARE NOT RESPONDING .I CONTACTED BSNL HAED OFFICE AND THEY SAID THAT ALL THE CONNECTION AND TESTINGD ARE DONE AND WIEINGS ARE COMPLETE AND THE CONNRCTION...
Helpful
Found this helpful?
7 Comments
Report
Copy
J
joginder singh
from Pune, Maharashtra
Jan 11, 2008
Resolved
Report
Copy
Resolved

Complaints for Basic Phone(0122-2325059)

My landline phone no. is[protected].
My phone is not working from almost one month and if some day if it works OK then after 3-4 days it again goes out of order.
We filled complaint regarding this problem several times through telephone and personally also but to no response....
Thats why I am complaining about the problem through this channel.
Kindly do the needful as we got hopeless complaining.....
br...
Helpful
Found this helpful?
160 Comments
Report
Copy
M
Mansoor K.P.
from Bengaluru, Karnataka
Jan 10, 2008
Resolved
Report
Copy
Resolved

Service Not restored Even after so many folllow ups

Hi,
I have a broad band connection and have been facing too many issues right from the beginning. I got the connection in last January 2007. In March 2007 the service became unavailable and with so much of follow up with Banaswadi office,they restored my connection after 2 months.

BSNL used to bill my service with wrong tariff and had to visit their Banaswadi office in Bangalore quite often to regularize the bill....
Helpful
Found this helpful?
3 Comments
Report
Copy
M
Mr. om pal singh
from Noida, Uttar Pradesh
Jan 10, 2008
Resolved
Report
Copy
Resolved

poor service excel 9422552064

Dear sir/madam,
My conection no. [protected] is not in servicing from last 4 days. One message disply on mobile screen i.e. emergency call only every time.
please check service and inform me what should I do regarding this as soon as possible.

Most regards
Om pal singh
another contact no. [protected]...
Helpful
Found this helpful?
9 Comments
Report
Copy
R
Rakesh Kumar
from Ajmer, Rajasthan
Jan 9, 2008
Resolved
Report
Copy
Resolved

BSNL Broadband Installation Charges - Cheating by Franchise

I am a new subscriber to Dataone. I got my ADSL modem installed by Franchise of Transport Nagar Exchange, Agra. His name is Manoj Gupta. His mobile No is: [protected]. He charged me Rs. 250/- towards installation of modem on 7.1.2008. Next day I enquired from SDO about it. He informed that modem installation is free. There are no charges. He contacted Mr. Manoj before me and issued stern warning and instructed to refund my Rs. 250/-. This...
Helpful
Found this helpful?
4 Comments
Report
Copy
V
vipin sagar
from Delhi, Delhi
Jan 7, 2008
Resolved
Report
Copy
Resolved

phone is dead from 21/12/07 till now

Sir
my phone[protected]is dead from 21/12/07 till now.
i hav complaint to GM-MRD an CGM ,meerut on 31/12/07 but still the phone is dead .No bsnl authority is taking interset in my compleaint .

vipin sagar
mob.[protected]...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
AZAM ZAHIR
from Delhi, Delhi
Jan 5, 2008
Resolved
Report
Copy
Resolved

GPRS Setting not provided

Despite asking for GPRS Setting thru Call Centre since last 7 days from 29th Dec 2007, I am not able to get the reverts from BSNL...
Helpful
Found this helpful?
5 Comments
Report
Copy
S
subhankar das
from Surat, Gujarat
Jan 5, 2008
Resolved
Report
Copy
Resolved

broadband service activated yet not working

i have recived my broadband connection and user id etc on my phone line [protected] two weeks ago afte the next day i recived my details brodaband connection is not workin its always giving 691 error even i cant log in in the portal from cyber cafe though i input the user id and password as stated in the email bsnl sent me ..i have complained about the problem every where i could and i am fedup with the situtaions i think all the bsnl officers...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
pawale pradeep panchappa
from Chandigarh, Chandigarh
Jan 5, 2008
Resolved
Report
Copy
Resolved

non provision of std & roaming on addon sim

i am resident of latur city- dist latur- working in GOVT UNDERTAKING BANK- my mobile no [protected].- plan100
for govt employees . I took addon card under the bsnl scheme
no - [protected]. for my wife who is also a govt undertaking
employee. under the scheme when i applied to bsnl- latur circle for std and roaming facility , authorities forced me to
make an additional depo of rs-800/ to make my total depo
with...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RAJENDRA KUMAR MATRE
from Chennai, Tamil Nadu
Jan 3, 2008
Resolved
Report
Copy
Resolved

Most dissatisfied customer!

Sir
I am residing at J73 Tagore nagar Ajmer RoadJaipur-302024 & is having Land Line & Broad Band connection but I am not getting the monthly Bills very late .From last 3 months I am getting the bills after DUE DATE.
It is requested to resole my problem on priority pl.

Warm Regards
R.K.Matre
[protected]
[protected]...
Helpful
Found this helpful?
7 Comments
Report
Copy
L
Laxmi Chand Maurya
from Ankola, Karnataka
Jan 2, 2008
Resolved
Report
Copy
Resolved

Receiving missed calls

Sir,
I am a consumer of BSNL Excel prepaid service for last 5 years. From last 15-20 days I am receiving short but missed calls from one mobile number [protected]. It has now almost become a rioutine affair to receive such missed calls everyday. It has become very painful to receive such missed calls.Please help.
L C Maurya
[protected]...
Helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajneesh Madhok
from Pune, Maharashtra
Dec 30, 2007
Resolved
Report
Copy
Resolved

Defective telphone sets provided, authorities damn care about pleadings

Respected Sir,

The letter has also been posted vide Registered Letter to The Chief General Manager Telecom. I hope this time he may listen to the pleadings of the consumer after twenty years. As it is a old mimicry in Punjab that "14 saal bad tan rab Roori di wi sun lainda hai" (That after 14 years God listens to the pleadings of Roori (the dust which lie in heaps after harvesting wheat crop). I hope that the department...
Helpful
Found this helpful?
7 Comments
Report
Copy
D
dr sumit bassi
from Kolkata, West Bengal
Dec 29, 2007
Resolved
Report
Copy
Resolved

poor internet connection

sir,
i am sorry to say that ur service is at the lowest level from the date i have ur connection.your staff is very poor to respond,they just transfer the calls and while talking they disconnect the telephone and never call me back.i have three airtel mobiles,airtel land line and broadband connection.

please do tell me whether its better for me to change my connection to other company or will u be able to provide similar...
Helpful
Found this helpful?
9 Comments
Report
Copy

Related businesses

Reliance Communications
3
(22896)
T24 Mobile
2
(376)
Pranav Agro Industries
1
(3)