So far, so good. Bharat Sanchar Nigam [BSNL] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Bharat Sanchar Nigam [BSNL] will keep up the work and continue to help more customers with their concerns even better 🤝
I'm a customer of bsnl since 1998. I got the broadband install in 2005. But right now i want to change my plan. I gave the application of changing the plan on 22-11-07, when i asked that would i have to give any security deposit. They said it will be included in your bill. But on 1st december when i go to the bsnl office for confirming my plan change the bsnl guys said me that u didn't deposit the security amount. When asked him...
I am visiting Bangalore from California. My husband wanted a calling card to call the US from Mumbai. I called the BSNL Malleshwaram office and explained the situation to the lady to answered the phone.
Ms. Nagamani (the lady who answered the phone) informed me that I could purchse the BSNL ITC card that could be used by my husband to call from an MTNL landline to call the United States. So I drove down to the office and purchased...
My Telephone set is not working at all.Our complaints are also not atteneted properly. The replacment
sets provided are also below par.Pllease take my complaint
seroisly.
I am M.Asif Shaikh, took another add on card (cell no- [protected]) on my post paid connection on 25th September 2007. And my woes started since then:
1. Firstly they took around a week’s time to activate my card.
2. Once done after many calls to their offices, we asked to activate GPRS facility on this card, they told us to send an SMS message and it will be activated. We sent the SMS msg and it didn’t get...
I have BSNL connection my complain no is 20275304 on 3rd October 2007 at 12:30 pm. That time your customer service has told me that our technical department will call inform you.
After one month again they have deducted money at midnight of 1st December 07. I have lodged the complain on 2nd December 2007 at 7:30 Pm Complain No. 2244678 i.e also requesting to your customer service people Ms K. Chakarborty then she given a number...
I have received a replace sim after my sim is black from BSNL sangamner dt. 26.11.2007. But till date my SIM not activate. Message appears on mobile Registration failed. Several contacts of Sangamners BSNL offices no response their side
With reference to the above subject matter I hereby bring to your notice that I had applied new Sulabh Incoming only telephone connection vide consumer # [protected] dt.[protected].
Inspite of repeated follow up and my personal visit to your BSNL Nalasopara office I have being told to wait. I am waiting for almost a year now. However my mother is a brain tumer patient whose condition is not stable. I...
I HV BEEN TFD FROM KANPUR TO MUMBAI AND HAS APPLIED FOR SECURITY MONEY IN BSNL, KANPUR . MY PHONE NO . WAS[protected] ABOUT 4/5 MONTHS BACK BUT TILL DATE I HAVE NOT RECD REFUND OF MY OWN MONEY.
JYOTSNA KUMAR
[protected]...
I, Use BSNL Prepaid connection number is [protected], when i want to try outgoing from my phone, i cant do that, But My incomming is done properly. I recharge the account several times but still i have problem, so please check your system for this number and give me a solution on this mattar
my phone no is[protected] my phone oftenly become dead. I have complaint so many time to local officer but nobody responding me. DP line is laying on the road so that it damaged by passer-by. My telephone is working only 5-6 days in a month. If you are not able to provide the service you may disconnect immediatly....
I have broadband line,900 plan.link failure from a long time.But no action has been taken against my complain report.My telephone No:25907791.My address is 224,Dum Dum Park.Kolkata - 700 055.Kindly do the needful at your earliest....
I applied for BSNL broadband service on 4th of august for Internet. i was told i will get connection in 10 days... then was told i will in 90 days and now i am told i still will have to wait......why is it taking so long and why no action is taken against it...
sir,
In my home connection no[protected]tirunelveli).
last 5 days broadband not connected.Already complaint informed to tirunelveli bsnl in many times,but till time not corrected.i am very un happy to bsnl.customer service very poor in tirunelveli circle. please do the needfull....
Hi,
Due to the same issue we disconnected the landline but again we thought now the land lines are working fine but our land line is not working for last two months but no response from BSNL, Rayagada, even though giving so may complaints on call.
Could you please look into this matter at your earliest.
On 12th October the phoneline of phone 25530487 was requested to be shifted and on 16th oct. the phone got disconnected but stillnot shifted. Tried to communicate with various authorities but no result.
When this can hapen with doctors who are always on human serviceI cant imagine the fate of common man.
Hope they take note of it. My consumer number is 10394550...
sir,
I am senthil kumar, our bsnl phone caller id was fault on januay 2006 for exchange problem. we are report bsnl office via application 5 or 6 times, but upto today the falut not rectified,
our identification is:
STATE: TAMIL NADU
DISTRICT: NAGAPATTINAM
DIVISION : THANJAVUR
EXCHANGE :SEMBODAI
CONNECTION NO:[protected]SBI...
RES SIR.
OUR OFFICE TELEPHONE NO[protected] IS NOT WORKING FROM LAST 15 DAYS WE GIVEN SUCH COMPLAINT TO BSNL OFFICE THEY DAILY TOLD THAT PHONE WILL STARTS TILL EVENING .BUT TILL TIME PHONE IS NOT WORKNG
WHEN TODAY WE SEND OUR PERSON TO PHONE OFFICE THEY TOLD US THAT YOUR COMPLAINT IS NOT STILL RECEIVED .
I AM SORRY TO SAY THAT CAN YOU ACCEPT SUCH SERVICE FROM YOUR COMPANY...
my pco phone no +[protected] is dead from 31st day of octber 2007. i registered my complain to the authority through the computerised complain service on 1st day of november 2007 and they provide me a coplain registered no is 15224.
but still now my phone is dead. so plz suggest me wht can i do now, it hampered me in my business....
The culprit has been using his domestic broadband connection for his cyber cafe named COMPUTECH at 66/R F.D.road Mallickpara,Serampore,Dist-Hooghly,State-West Bengal.He's paying his bills accroding to the domestic bills.The authority has been informed but to no avail.He doesnt have a nessesary permission.He's making huge profits by cheating BSNL where as other BSNL customers are paying huge billd every month and suffering huge loses.br...
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