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BookMyShow Complaints & Reviews

2.8
Updated: Aug 25, 2024
Complaints 1531
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852
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BookMyShow reviews & complaints page 7

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N
NishaMC
from Mumbai, Maharashtra
Sep 15, 2022
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Cancel Movie Date

Address: Mumbai City, Maharashtra

I’m unable to cancel / modify my movie ticket booking. And there is no consumer care contact details....
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B
Boombot112
Sep 14, 2022
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Money deducted from gpay but no tickets

Address: mumbai

Was booking tickets for brahmastra using UPI Gpay did all the steps for the payment but book my show ultimately showed an error. Checked Gpay and saw my money was gone but no tickets. Went to BookMyShow support but it also showed error not able to use facilities at the current time...
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H
Hridayanta
from Kolkata, West Bengal
Sep 11, 2022
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Cancellation request

Address: NA
Website: Bookmyshow

I am unable to cancel my tickets for bookmyshow. Please do something asap....
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S
saraswathyv1
Sep 7, 2022
Sep 9, 2022
This thread was updated on Sep 9, 2022
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Money debited but tickets not confirmed and its not even show in payment history

I booked 2 tickets for cobra movie sep 5 2022 11:20 am for B12, B13 Escape Express Avenue, money debited and payment was successful. Transaction time is sep 3 2022 7:14 pm, But tickets not confirmed. My mobile number is [protected] and email id [protected]@gmail.com.

Please refund my amount.i paid via UPI (Gpay)....
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J
j3rintom
from Kochi, Kerala
Sep 5, 2022
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Partial Refund

I booked a ticket using bookmyshow webapp and added my debit card points as payment method . But after payment, they said there was server error and the amount will be refunded. But they only refunded the rest of the money after I applied my card points . which means that my 1000Rs worth debit card points is lost. I want my debit card points back as BMS cash or any other methods as the problem was in their side ....
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S
saraswathyv1
Sep 4, 2022
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Money got deducted but tickets not received.

I paid for cobra movie tickets (2) at express Avenue escape mall chennai on Friday 7:14 pm(2/09/22) for Sunday morning show(4/09/22) via gpay .but haven't received confirmation and ticket status in purchase history not available. So booked again and it was successful.
But money hasn't received yet.
It's more than 48 hours now...
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K
KshitijVerma_x
from New Delhi, Delhi
Sep 2, 2022
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Refund on transaction failed ticket

I was booking movie ticked and it showed transaction failed but amount was debited from the account. I need refund of the amount....
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V
Veer Sooryavanshi
Aug 29, 2022
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Upcoming movies

I was browsing the upcoming movies in Bookmyshow. Suddenly, the error came - sorry for bugging...
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D
Dr Parul Rai
Aug 26, 2022
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They show booked but actually it's all available

Address: delhi

They make use of all the online platform.enter any movie hall, show its available but they show book from their end just to make money.they say on chat window write email but never response in polite way or never turn up . i ask their chat support system(Jignisha) .i connect with floor suppervisior.(nikita)
very poor system
these people fool customer...
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A
Aarthidhana
from CHENNAI, Tamil Nadu
Aug 19, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
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Payment successful but ticket was not received and refund was not yet received

Address: Escape cinemas

I have booked 2 seats for Viruman movie on 13/08/2022 for 11.40 show at Escape cinemas for ₹469. My issue was my amount got debited and the payment was successful but i have not received any tickets for the same..and when i approached at theatre they told that your ticket was not confirmed and those seats was booked by some other people. Your payment will be refunded soon.. but still now I have not received any amount.....
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C
Chintu7351
from Madurai, Tamil Nadu
Aug 18, 2022
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Money got deducted but ticket doesn't booked

Address: Madurai

I booked a ticket from bookmyshow for a movie called thiruchitrambalam for aug 18 2022 on aug 17 2022 09.06pm via phone pe it costs me Around 154.79rs money got deducted from my bank account but the tickets doesn't booked bms shows time out on the payment page
I need my money to be back to my account where I paid
I need my money of 154.79 and extra compensation fee for to compensate the loss for me please give me money back...
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N
Nattus Natraj
Aug 16, 2022
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LA THEATER maris Trichy reg

Address: No.8 jawarhalal nehru street Gurusamy Nagar Extn no5 mugalivakkam, House

15.8.22 date I have booked ticket and see the movie,
Theater was not properly clean & Ac not working properly, Fully Mosquitos there,
One ticket charged around 200 in gst .

Kindly properly cleane & serve to customers Happy....
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S
Swathi Gonuguntla
Aug 12, 2022
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Food and beverages money paid but didn't get food

I booked tickets for seetha Ramam in Nexus mall Hyderabad.I also ordered food .But I diddnt get the fod but money was debited.could you please refund the money .my booking I'd is WGGPXX8...
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P
Pooja Gupta GKP
Jul 31, 2022
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Same seats booked by different individuals

I had booked 6 tickets for Rocketry [7:20 p.m.] on 30/07/2022 in INOX ORION MALL, Gorakhpur through bookmyshow.
Seats were CL-D7, D8, D9, D10, D11, D12. Everything was fine until one man came along with his friend and showed their ticket for D8 and D9. HOW CAN TWO DIFFERENT PEOPLE BOOK SAME SEATS? How can the transaction system of bookmyshow be so inacuurate? If these types of errors continues, it will be discouraging for the viewers...
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A
Ankush3327
from Tumkur, Karnataka
Jul 31, 2022
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Theatre cancelled the show what about the refund

Website: in.bookmyshow.com

Ankush C S
Booking ID : T4JJE73
Date : 31-JUN-2022
Show : 9:25 A.M
Movie : Vikrant Rona
Theatre : INOX:S Mall, Tumakuru...
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S
shubham4505
from Hyderabad, Telangana
Jul 29, 2022
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Yet to receive resolution and refund

[#13065067] Yet to receive resolution or the refund for the unfulfilled food item ordered from PVR...
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M
Marshall Basumatary Marshall Basumatary
Jul 29, 2022
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Not yet refunded for a cancelled show

I have not been refunded for a show that was cancelled due to incomplete filling of people for the movie . I have not been informed or nothing of sorts like an email or sms has been sent for the initiation of a refund. My booking ID was - WNFG6FN. Please look into the matter....
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M
Marshall Basumatary Marshall Basumatary
Jul 29, 2022
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Refund not yet initiated for a cancelled show.

I have not been refunded for the cancelled show which was cancelled due to the customers being less than 20 in number .I have not been given any justification yet .My booking ID was - WNFG6FN .please look into the matter....
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S
sujata_1
from ROURKELA, Odisha
Jul 23, 2022
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Concert was cancelled but refund not received

I did the booking at the same day of concert.
The concert was cancelled.
When I spoke to the customer care, they said the venue was changed,
But I did not receive any update from them.
I am repeatedly asking for the refund, but they are giving useless reasons.
Please help me, I am badly stuck....
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C
cbsaravana
from Chennai, Tamil Nadu
Jul 22, 2022
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Payment deducted. But they didn't refund

I have tried to book a ticket on BookMyShow through big browser. The amount has been deducted from my account and it said the the ticket has been booked. I just go through the FAQ document and understood that the failed transaction amount will be refunded back to the customer. So I was waiting. But still it has not been refunded. When I created a ticket with BookMyShow [13129292], they told that they didn't get the amount and asked me to...
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