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BookMyShow Complaints & Reviews

2.8
Updated: Aug 25, 2024
Complaints 1531
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BookMyShow reviews & complaints page 8

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T
Tamanjit
Jul 21, 2022
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Money got deducted ticket was not granted!

This is for the inconvenience i have during booking ticket from book my show i paid them for two tickets and money got deducted but i was not granted ticket and any sort of booking and so i have to pay again for ticket then i got booking so, please grant me refund for previous transaction in which I wasn’t granted ticket. Below is attached screenshots of both transactions and latter transactions....
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S
Silverfox289
from Mumbai, Maharashtra
Jul 18, 2022
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No refund for cancelled movie tickets

I had booked 3 tickets for an 8:50 am show of Thor: Love and Thunder at IMAX Wadala, Mumbai on 8th July 2022. The show was cancelled without prior notice and I was told refund would be processed within 5-7 days. It's been more than 10 days and there's no sign of refund. Customer care responds by saying the cinema has not informed and the cinema says ticket provider will refund. Please help.
Booking ID WJBF8N4...
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I had booked two tickets on Bookmyshow platform on 27 June 2022 for "Resonance" event organized by Impetus Live LLP.
The event was scheduled on 10 July 2022 in Bangalore with the venue to be confirmed later.
I had purchased two early bird tickets with transaction ID TBAB007N5X5PQA totaling to INR 1732 including convenience fees.
On the day of the event the venue was confirmed to be XU Bangalore. On arrival at the event,...
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A
Ain Antony
Jul 9, 2022
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Transaction cancelled by me but money still debited

Transaction was cancelled by me but the money was still debited on the gpay app for the movie thor love and thunder...
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R
rohi007
from Kollam, Kerala
Jul 9, 2022
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Fund not returned

Tickets was bought by me on BookMyShow using the payment app mobikwik but the money was debited but the tickets got cancelled
my order id is:MOBAND[protected]...
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A
Akshay Parth
Jul 4, 2022
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Money deducted but ticket not received

I booked my ticket around 10:30 pm on July 4th for Jujutsu kaisen 1:40 pm July 5th show. The amount of 1294 rupees has been deducted (after applying a gift card of 250) has been deducted from my bank account but it's showing the tickets haven't been booked.
UPI id I used for ticket payment: [protected]@oksbi
UPI id of transaction:[protected]...
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D
Did\'z Narzary
Jul 4, 2022
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Refund for a movie which the organisers cancelled

Address: Debargaon Kokrajhar

It's been 25 days I haven't got my refundable amount for a movie which got cancelled by the organisers of a movie hall due to some reasons! Plz do something...
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Booked 7 tickets for Kehvatlal Parivar movie for the the show in via bookmyshow on 08.05.2022 for Rs.1998.54/- by mobikwik upi. Amount got debited from the account. This failed transaction amount is not credited back into my account.
I request you to take necessary action for the refund of the failed transaction amount....
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I
ISAAC KENNEDY
Jul 1, 2022
Jul 1, 2022
This thread was updated on Jul 1, 2022
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Movie tickets booked and cinema was cancelled

Address: Ramanagara, Gandhinagar Post

Tickets was booked but the movie was cancelled by theater.amount transaction was compltewd was amount was not returned...
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A
Anuj Kolhe
Jun 27, 2022
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BookMyShow ticket not booked but amount deducted

Address: Byculla, Mumbai, Maharashtra
Website: in.bookmyshow.com

I was trying to book a ticket on 15/05/2022, i made a payment with debit card ending with ****3738, payment was successful, my money also got deducted, but i didnt received movie tickets, its also not showing in payment history, i also didnt got the refund yet....
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Sunil Chayal
Jun 22, 2022
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Refund against transaction failed

Due to technical difficulties my transaction was failed but amount got deducted from my union Bank account.hence there were no sms regarding confirmation of tickets received.I applied for fresh booking and transaction was successful.I need to get back refund of earlier transaction which got amount deducted....
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N
Nikki love rosy
from Loni, Uttar Pradesh
Jun 20, 2022
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Cinema show

If the cinema hall not showing show in cinema then why you book my ticket nd my payment was done. ...this is wrost service I'll never book ticket on book my show...
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On 9th June 2022 I had booked a movie vikram in bookmyshow app and the amount has been deducted but the tickets were not booked 1st time and i made the booking for the second time and it was successful but the amount deducted for the 1st transaction has not been refunded till now it has been more than 7 days and I also spoke with my bank and they said that the amount has been credited to the merchant account and they said you merchat is the...
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H
Hacchu
from Mysore, Karnataka
Jun 12, 2022
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Tickets not booked but amount debited

On June 12 I booked tickets from book my show and the amount debited from my account but bookmyshow showed transaction timed out... Amount has been debited from my account... And the tickets r not booked
Kindly help in refund of my amount...
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Amount was debited from my account but tickets are not received through email even after 1 hour, tried contact support no use.
It didn't solve my issue...
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M
Muhammed 12
from Kozhikode, Kerala
Jun 9, 2022
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Money deducted and ticket not confirmed in bookmyshow

I have tried to book tickets through bookmyshow and i have made payment through google pay and my money got deducted and ticket not confirmed

Google transaction id:CICAgODnjluSJQ
UPI TRANSACTION ID:[protected]...
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N
Nikhil Bhute
Jun 9, 2022
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Horrible experience unable to book tickets

Website: bookmyshow.com

Pathetic experience as option to enter mobile number and email not enabled after waiting forc7 minutes on my laptop.On mobile payment option not showing for payment....
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J
Jaswanth@2006
from Chennai, Tamil Nadu
Jun 9, 2022
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My money refunding time is a long period

Why bookmyshow is taking my money and refunding it after 5-7 days If then, they should pay the amount with interest.Are we consumers are free money lenders?How they can keep our money without our permission...
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Im complaining about the amount is deducted from my account but the tickets were not booked, I paid 562 rupees so I need refund...
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H
hamshini kumar
Jun 7, 2022
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Regarding refund/modifications of ticket

I have booked a ticket for Vikram movie from bookmyshow @2:20 noon @ganesh Cinema Mellur instead of booking @ganesh sdc Cinema, Madurai. I have tried so many times to cancel the ticket from bookmyshow. I even contacted the customer care, but my query is not resolved. Customer care is saying cancellation is possible 4hrs prior to the show time, but booking itself is done only 2hrs prior to the show time which is not fairenough. From the time...
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