Rentomojo Complaints & Reviews

I have relocated from navi mumbai to goregaon (Mumbai). It was expected that rentomojo will take care of relocating things we have taken on rent from it.
I have taken washing machine & refrigerator on rent. We raised request for relocation on 30th may for relocation washing machine & fridge to relocate on 5th may. They said we will get a call and phone number of delivery guy, 1 day before.
'only after getting confirmation from...

Rentomojo supplies very poor quality furniture and they charge a high rental amount.
I have, so far, complained more than 10 times in 1 year for several furnitures I received from them.
2 chairs have broke all of a sudden and I fell down injuring my back. My body weight is only 75kgs. I wonder how they are duping the customers by claiming their furniture is of a premium quality.
What's worse is their customer service,...

At the time of making payment to take activa on rent i confirmed n number of times about the delivery from the company they confirmed delivery with in two days after that they said delivery with in three days and now again they are increasing the date.
Even they do not bother to inform me i called up repeated times and chat so many times after that i got this answer....

Hi.
I ordered a few furniture set. I paid the deposit amount. Now, i got a call from rentomojo, who is saying that they will not deliver product, since i am staying in pg. I have even submitted confirmation letter from hr of company, where i work.
They have mentioned no where in there site that they won't deliver in pg.
Why are you not mentioning this in your website, your faq's? They are wasting our time and making...

Hi,
I brought some furniture from rentomojo, pune. On delivery when i found that product was not at all upto mark so i returned it within 2 days.
Now its been 4 months and still they have not returned my deposits.

Their customer care always says, :sir we will be returning in 24 hours" an its 3+ months, still i do not received any refund amt.

Beware before booking any furniture from rentomojo....

I ordered there study essentials package 5 days ago online for one year and paid the complete deposit and one month rent. After that i submitted my documents that were asked for on the portal. After waiting for two days i give a call to them asking for status, then they ask for my office employee number and not my card so i wrote that too under my company name. Again i wait for a day and give them a call on second day and to my surprise i...

I had ordered a 5x3 bed by mistakenly and wanted to book 5x6 bed. Upon delivery I noticed my error and called the rentomojo. And the executive told me send us an email we would replace the order and please pay us the diffence amount. So yes I did send a mail and paid extra. Post which it has been 1 month there has bhad no reply on emails which I have sent on follow up approx 10 emails sent. Don't know how many times I called. Called daily...

I ordered some furniture online and paid deposit. no response from them. after my follow up, they said to send rental agreement. my rental aggrement was 4 pages but they said they need a rental agreement of over 8-9 pages other wise cannot provide furniture. i explaind then that my company is a stat up company. then they said they need noc from my office owner. i arranged the same but after 4 days still no reply. after me calling again and...

I had rented a set of furniture from this company for a span of 6 months starting sep'15. for this they had charged me a refundable deposit of 7000 inr.
Post completion of the tenure - despite several attempts and trials to contact their customer care number - which is always reciprocated by a message saying - 'we will get back to you soon' and which never happens, i was unable to get them to pick up the furniture.in the meanwhile...

They are trying to cheat money from customers by charging them advance rentals and then deducting the last month's rent again from deposit money. One of the biggest hoax company in this country.

Customer service is so pathetic that even a leech is proud of itself when it faces rentomojo. My inr 4050 is pending with them and i have been harassed for this small amount so much with their service that i feel like putting a...

Hi,

I am waiting for more than 20 days now to get my refund amount credited to my account.
This is not the first time rentomojo has created a delay in responding and taking actions. I have had the worst customer service experience with them in the last 5-6 months after renting furniture with them.
Starting the cancellation of items, to picking up items from given address, to responding to emails, to changing...