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Rentomojo Complaints & Reviews

P
Priyanshu Rakesh
Jul 31, 2022
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Late product delivery

I have paid my bill for washing machine and fridge on[protected]. The dispatch of my orders has not been till now. Please check the date of delivery as I need to shift on 1st of August....
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Nidhi Chinnu
Jul 26, 2022
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Deposit is not refunded

I had returned 2 items that is table and chair and till date I haven't received any deposit money. When asked they give some random calculations each time it's different and Informed me that it's adjusted where I had already paid it. Today somebody called me and Informed that the deposit is in Rentomoney and every month its been used to pay active order's rent where again I have been paying from my hand. I have taken the screenshot of bank...
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shyama prabha
from Rajouri, Jammu and Kashmir
Jul 26, 2022
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Fridge and washing machine

Address: Delhi
Website: rentomojo.co

A payment of Rs 2298 was credited on 24 Jul 22 to them for renting a fridge and washing machine. However even after 3days, no delivery schedule has been planned by them, neither is their customer care responding....
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Mr Prezident
from Delhi, Delhi
Jul 25, 2022
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Not acknowledging return and billing

I returned the chair that i had rented a few months ago. They do not acknowledge that and keep charging me....
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Robin002
Jul 4, 2022
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Asking more money as rent

Website: www.rentomojo.com

Dear Sir/Madam,

My name is Robin, i was purchased a product from Rentomojo in 2019
at that time the rentomojo sales man very successfully cheated me he said me that "you only pay the EMI in 1 year after One year the product will be you own and the security amount 1555/- will be refunded"
But now also am paying money as a Rent (per month 777/-)
The actual cost of that product was only 12000/-
But...
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U
umangsagar
from Nagpur, Maharashtra
Jul 2, 2022
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Excessive charging

Website: Www.rentmojo.com

I rented for 3 months but closed subscription after 1 month as I had no usage. My app showed no further pending, screenshot attached.

I had already cleared 1 month cost but they charged whole of my deposit as fine which is more than 2 months rent which was my original subscription of 3 months but additionally they are asking me pay another 1 month cost which means more than 4 months for 1 month usage....
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Kuldeep Shaw
Jun 17, 2022
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Bed

Address: Alipore kolkata
Website: Www.rentomojo.com

They are not taking their furniture back.not responding to calls. I have to move to a different city.and im stuck with their furniture here.their customer service you cant contact.there is no way to contact rentomojo....
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Address: E commerce. Based in south India

There is no way you should be renting from rentomojo. They turn your life into hell the moment you book furniture. It's a scam

They charge you when you order and most things turn out of stock afterwards. This is a lame tactic to attract customers. Because customers always want to get all that they need in one platform. One wouldn't want to pay different companies right. But all they do is put the things out of stock. That too...
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Address: Bangalore
Website: Rentomojo.com

Rentomojo are cheats. I rented a smart tv at a higher cost than a regular tv in November 2021. My rented smart tv only has YouTube & Netflix. The browser hangs if I try to download any OTT. After 5 months of trying to figure out the issue, yesterday they tell me that the tv needs a Firestick and the same is provided free of cost. Today when I raised a complaint with customer service I was told the customer has to ask for the Firestick. I...
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Thirdeye 1793
May 28, 2022
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Increased early closure charges

When i ordered early closure charges was 0.5 months rent

When i cancelled early price was increased to 1.5 month rent.

No commitment, no honesty, no humanity.

Atleast maintain your commitment with orders which are already active with previous charges

How can u change charges for active orders...
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Nitu Saha
Apr 30, 2022
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I have submitted closure but no response

Website: www.rentomojo.com/dashboard/refund-subscription/refund/1296986

I have requested to close my subscription in rentomojo and ask to take my product back and issue refund
But they are just delaying while I have to move back to my place these week
Please help .
Closure request no #[protected]...
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Barsha De
Apr 27, 2022
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No show of stuff ordered after 7 days of booking

Website: RentOMojo.com

On 18th April, 2022 I had ordered a bed and mattress from RentOMojo, to be delivered on 21st April 2022.
I receive a call on 21st from Swapnil that delivery won't be possible as their truck hasn't turned up. So the next delivery date was agreed as 25/4/22.
I again receive call from Swapnil that my address is incorrect and hence delivery is not possible. I categorically told him I have given correct address and not sure why...
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Namita Mehta
Apr 26, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
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Resolved

Deposit amount adjusted without consent

After being so much fed up with the planning and coordination of rentomojo requests, I decided to close 7 items. Without my consent, they adjusted my deposit amount as per their charges.
Now they are request more amount against the rent. I am looking for complete refund of the deposit amount from this company....
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Israel James
Apr 17, 2022
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Mattress

Website: www.rentomojo.com

Worst Defective Matress after using for a 2 months it started to give me back aches and when returned they took the advance paid and also rent, and also charged due for the next month which is unnaceptable when they are providing defective spring mattress for high rental...
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ami_kamath
from Bengaluru, Karnataka
Apr 17, 2022
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Horrible products bad and rude customer chat support

Website: Rentomojo.in

They have lot of hidden charges and their customer support is very rude. I have screenshots of the chats. They will not pick up furniture on time and charge u rent for the delayed pickup dates. Product qualities are bad too..i have fridge washing machine sofa, 2 bed and mattress. I m stuck with them with their terrible quality product because of the heavy hidden charges...
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Pranabesh Chatterjee
Apr 11, 2022
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Air Conditioner

Address: Indiranagar, Bangalore

We had asked for AC from Renmojo in February 2022. The AC provided had no gas in it. The installation person fitted the AC in improper way. and had blocked the AC vent. Even after following with Renmojo for more than 15 days, no action was taken....
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Shreya shandilya 02
from Mumbai, Maharashtra
Mar 27, 2022
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Fraudulent #scam

Refund not initiated...
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R Akshay
Mar 27, 2022
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Refund not initiating from past one month

Website: Rentomojo

I am not getting my refund. And it's being one month now that rentomojo is making me fool by saying that refund is done.
And every time I ask them for refund, they reply with refund initiated and if I tell that I didnot receive then they will tell me to wait for 24 to 48 hrs. And it is continuing from past one month.
I want to charge penalty for this...
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Shreya shandilya 02
from Mumbai, Maharashtra
Feb 28, 2022
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Furniture not delivered

There’s no update from the app and company wrt to the scheduling of delivery and there’s no customer support to communicate or coordinate plus the chat is useless no one responds...
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Madhuleena Bera
Feb 6, 2022
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Worst customer service

They don't respond.. They don't deal with your issue properly... Raised request for pick up a week ago... Still no call back... I have to leave the city tomorrow and stuck with the rented stuff... No priority to urgent request......
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Smita Adep
Jan 6, 2022
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Not giving my refund

Website: Rentomojo.com

Worst customer support...very bad experience canceled my order n not giving my refund of 959 ₹...making excuses and excuses only not deserves single star also ...fraud people...
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Kim Joy
Dec 28, 2021
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Disappointed with the delivery

Had a very bitter experience ordering from rentomojo. Could be there one of an accident but was really terrible experience for me.

I ordered a 3 seater sofa on the 15th of Dec'2021 (Wednesday). I was told, the delivery would take 48-72hrs, So I expecting it latest by Friday. I get a call on Saturday, saying the order is delayed & that i would recieve it only on Monday. I was pissed about the delay. But still told them to deliver...
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Ketaki Bhagwat
Dec 10, 2021
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Increased my tenure widout my concern

Address: Bangalore
Website: Rentomojo

I subscribed for 12 months cross trainer, when my subscription was about to end I thot to check my app for any payments remaining and about my refund...it automatically showed that the tenure is for 18 months and you have to pay early closure charges unnecessarily which I have never subscribed...what kind of fooling people these guys are doing ..I don't understand...just duping...our hard earned money......
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Website: rentomojo.com

I had rented a table and chair from them for 14. & 13 months respectively. I knew that the commitment is about to end so I went to the app and raised a query stating please share the end date of subscription and I would like to end it now so that no extra charges are levied.
There was no reply and they charged me rent for entire Nov month. I finally googled how to raise closure request after seeing process on google and they charged...
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Shasha2103
Nov 30, 2021
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Rentomojo not giving my Refund

Website: www.rentomojo.com

Since the 1st week of November I have been following up for my refund of Rs.1770/- but all my attempts have failed as Rentomojo is clearly not ready to give it back.
Everytime I speak to a new Customer care executive they tell me a new story and surprisingly no one is aware of my past conversations with others. I really need help for an action to be taken against them as I do not want others to go through this pain....
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Jan Sri
Oct 14, 2021
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Unsafe unsanitised products have been delivered

Website: www.rentomojo.com

I had order a table and it was delivered yesterday. When i opened the draw there was a half eaten chewing gum with insects all over it. In this COVID times, isn’t it their duty to do basic santitization? Is this the kind of product they deliver?...
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Supriya S Das
Oct 8, 2021
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No refund, no pre closure wave off

Rentomojo is the most pathetic rental service I have come across.
I wanted to change a product. I was told that I have to select a different product pay the amount and the current product need to be ore -closed, there is a hefty pre closure amount taht will get waived off in 48 hours of pick up.
I have the payment last date of other rented products by 10th.
The product was picked up on 4th and it's been 4 days and no...
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Shweta2021
from Bhubaneswar, Odisha
Oct 1, 2021
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Electronics and furniture on rent

Address: RentoMojo - Bangalore Office Edunetwork Private Limited 4th Floor, L-148, 5th Main, Sector 6, HSR Layout , Bangalore, Karnataka, Pin - 560102
Website: www.rentomojo.com/delhi

I had placed two orders and it was specifically mentioned that the orders would be delivered by 2nd October 2021.

There was no intimation and I have constantly tried reaching to the numbers available on the website. But there was still no response. Finally somebody from logistics spoke in the morning and told me a few items are out of stock. This is shocking because the auto response was that my order was successfully placed...
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Nithya Nagarathinam
Sep 24, 2021
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Unethical behaviour, scam, ripoff, lies, disastrous service

Website: rentomojo.com

Rentomojo refused to give me a 2 year rental price, despite advertising as such on their website. They also deducted 90% of my deposit amount without giving a valid reason. They also mislead, misinform and misrepresent facts in order to extort money. They tried to sell a matress worth Rs.11k to me for 20k, including the rent I had paid for two years. This company should be investigated into, it has so many bad reviews all over the internet....
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Bipashapaul1995@gmail.com
Sep 22, 2021
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1 ton air conditioning

Address: 252 3rd main road hdfc atm building Velachery 600042
Website: Rentomojo

I applied for Rentomojo subscription ion July 25 paying 3341.
They fixed it after 3 day.
They dint provide any information dat only 3 mtr pipe will free if it’s more then that I need to pay 3000 for the pipe.
And I cancelled my subscription on 16 th
They gave me date for 20th but it was cancelled.
Then they charged me 3399 where the rent was only 853.
And today is 22th sep no information when are...
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