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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 51

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J
jasmine golda
May 12, 2022
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To cancel and refund my amount

Address: Marathahalli

It’s been more than 14 days since i am trying to follow up through customer support, and finally we have sent a mail on 28/04/2022 for cancellation of enrollment and refund request.
This is a fraudulent service cheating customers and making money. I will never recommend BJYUS to anybody. This company has a horrible customer support nobody even answers. After trying sometime customer support team blocking the parents phone numbers....
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Bhavya Pravin
May 12, 2022
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Horrible after sales & customer support

Address: Bangalore

Its been 10 days since i am trying to follow up, firstly i havent received the complete product before buying the course you guys call us 100 times and take the details after purchasing the product neither i have received the books nor there has been reply to my emails. This is a fraudulent service cheating customers and making money. I will never recommend BJYUS to anybody. This company has a horrible customer support nobody even answers...
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B S Rajan
from Salem, Tamil Nadu
May 12, 2022
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To cancel and refund my amount

Dear sir

I am Rajan, have enrolled my daughter in Byjus classes from the month of February 2022 onwards. At time of admission what they said to me are not following. So I kindly request you to cancel and refund my amount...
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A
Anurisha
from Coimbatore, Tamil Nadu
May 12, 2022
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I have a serious financial problem

Dear Concern
I have a financial problem please cancel my subscription emi and my order Id - P1-SSO4-[protected]. I have not received the call or any messages from them. I want to make sure that my product is cancelled. IIFL loan department is disturbing me by calling me daily for emi. Please help me. Now i don't want above product because no body will responding. They are cheater. Please cancelled the application and stop the...
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Anurisha
from Coimbatore, Tamil Nadu
May 12, 2022
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Please I have a financial problem

My name is anurisha, I have a financial problem so please cancel my subscription...
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A
ajay2825
from Gurugram, Haryana
May 11, 2022
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Refund the money

Address: Bengaluru, Karnataka, India

I was purchase the 2 tablets for my children, now i was return this products and refund my money, but byju's company not pick my phone and not reply of emails, its a very poor and shameless behavior from this company staff. i humbly request to you please refund my money and take yours products.

[protected]...
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devang084
from Vadodara, Gujarat
May 10, 2022
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Cancellation of Enrollment and refund

Byju's policy: "Within the 15 days of delivery, you can refund the product in case you do not like it."

My daughter - Sanvi Devang Patel (M: [protected], [protected]) is enrolled for UKG, STD 1 and STD 2 in Byju's. Our 15 days trial is on going. We have requested for cancellation of enrollment on 04/May/2022 and refund request.

Byju's team (email, customer care and councellor - Mr Urvishumar Soni) are not answering...
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R
rajbalboa
from Chennai, Tamil Nadu
May 10, 2022
May 10, 2022
This thread was updated on May 10, 2022
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No response from BYJUs for my refund/cancellation request

Address: Adambakkam Chennai

Counseling person told for within the trial period of 15 days, you can cancel or refund your subscription if you are not satisfied. Actually Im not satisfied with their product and put request for cancellation via email within 15 days. They are not at all replying the mail and not do the cancellation process. They are called me but not listening what I'm telling and automatically cut the call after that no response from them. I realised and...
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S
sitramya
from Ranchi, Jharkhand
May 10, 2022
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Assurance of classroom for entire period of enrolment but not provided. Hence I want refund .

I have purchased byju's classroom programme for my two child under sibling scheme. The counsellor who visited my home had assured to provide online classroom programme for Class 8 to 10 (3 years) for my son and class 9 to 10 (2 years) for my daughter. But when they were promoted to their next higher class, their class has not been started and on calling the Byju's representative refused to continue the online classroom any more. It is notable...
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K
K. Bani
May 9, 2022
May 9, 2022
This thread was updated on May 9, 2022
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Want to cancel the course as not satisfied with the course and forced to pay emis

Address: Byju's company , bengaluru, Karnataka

A byju's salesman trapped us by saying so many good things about byju's courses which in fact can't be true and didn't give us time to think. After getting byju's IAS tablet course within a month i realised so many flaws and mistakes in the course, and contacted to the team for cancellation but after so many emails and calls i didn't get any satisfactory solution and they refused for my cancellation, now it's been 5 months getting this course...
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P.saiselva
from Sivakasi, Tamil Nadu
May 9, 2022
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EMI

Address: 2/690 j,varasakthi vinayagar Street, poolavurani, sivakasi

We are unable to continue this tuition due to study load.So we do not want byju's IPAD. So get this product back....
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Poonam Sharma.
May 9, 2022
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Neither taking any responsibility nor cancelling admission

I admitted my child in byju with lots of hope but all fake, there is no one to take responsibility of my child s education, about a one month before they message to provide next books but still nothing is happening, I requested them to cancel admition because child is not interested in their course, he is feeling burden with this, but they didn't. Later I got to realise that byju is a big team to cheat parents it's a fraud co. . it's fake...
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Poonam Sharma.
May 9, 2022
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Not taking any responsibility

I admitted my child in byju with lots of hope but all fake, there is no one to take responsibility of my child s education, about a one month before they message to provide next books but still nothing is happening, I got to realise that byju is a big team to cheat parents it's a fraud co. . it's fake and should be banned. Th...
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M
Mridul1979
May 9, 2022
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Foundation Course Cancellation and Refund

I was sold the 2 year NEET online course (a tab, books and videos basically) by BYJUs making a promise that if we don't like it, you can cancel at any time. And then they also kind of forced me into getting loan from Fullerton for INR 120, 000. After about a month we realized it is not that great to have online mode and wanted to send my son for offline coaching.
When I requested the cancellation by calling the sales guy who sold...
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E
Esanth
from Coimbatore, Tamil Nadu
May 9, 2022
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Cancel the product...

I want to cancel the product because of no proper updating and also not satisfied....
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Prabhav Prakash
from Samastipur, Bihar
May 8, 2022
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Refund of Course

One say one of the Salesman from byju's came to my home and then explained why should we buy byju's classes even though we were not convinced he pressured us to do so and after we done that just after 1 day of that we filled a email saying we don't want this byju's course for my son(he is in class 8) but just after writing that email the salesman(Abhijeet kumar singh) contacted us and said that we should contact him if want refund and not...
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A
Asdfhjkl
from Arrah, Bihar
May 8, 2022
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For cancel my course and refund

Sir my counceller said if you are not interested after 15 you can cancel the course and get refund but when I say that in company they say no sir cancellation is not done and I have to pay every month and this every month deduction of amount create a probleme in financially...
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R
ra784
May 8, 2022
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Cancellation and refund money

Address: Bangalore
Website: byjus.com

My name is Ruchi Sharma. I Have Purchased Biju's Product U.kg to 3rd, Date_10march 2022 By the Ekta Yadav(ekta.[protected]@byjus.com) I have already sended cancellation product request on 22march 2022 on the WhatsApp chat for Ekta Yadav she said your cancellation mail forward to the process. When i didn't get any information then i have putted one mail from my registered id ([protected]@gmail.com) but no response till now I have called many times...
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C
canc_ravi
from Asansol, West Bengal
May 8, 2022
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Cancellation of subscription

Address: C16/9 , Road No -3A, Riverside Township Burnpur

Dear Sir/Mam
I subscribed Byju online learning for class 7 to 9 for my daughter with the promise to cancel any time before 15 days in case if it is not liked or worth by my daughter but after so many times I requested for cancellation on phone there is no any positive response received by Byju subsequently I mailed for the cancellation 3 times and follow through I got reply that your cancellation request accepted but not any further...
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Ashish Lakhtariya
May 8, 2022
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Payment refund and subscription cancellation

Address: 40 RADHESHYAM SOC NR NILKANTH SOC MAHADEVNAGAR VASTRAL ROAD AHMEDABAD

Request no. 30213482 for registration cancellation before 2 weeks ago, confirm pending and payment refund 5000/ pending, but no answer from Byju s side, continue call and follow up for more payment...
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