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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

Shaurya Srivastava

unnecessary phone calls

cheating and misleading

cancellation and refund request

Ravina Rajpurohit

Featured BYJU's consumer stories

Product cancellation

Cancellation of course

No response when asked for cancellation

BYJU's reviews & complaints page 52

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Address: Bangaluru

After my repeated requests the course has been cancelled and also emi deducted. Please stop it with immediate effect and raise my refund....

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I want to tell you that I have purchased Aakash Byju Onlime Course Of JEE On January. After some days I didn't get comfortable while doing online classes so I decided to switch course to Offline Classroom Program.
So I requested them for offline Classroom program.
It's been a 2-3 month but I didn't get any response from them.
It's been 20 days and my online classes also not running, I'm very upset with them.
I...

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We are yet to get the chip for online learning system for std-x of Pankaj Dehury, Jharsuguda, Odisha, pin-768002, India...

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Address: Dhanbad

I have Job Less and Class has been stop of Guarav Raj

As discussed earlier, ECS will be stop from May 2022, But Same amount has been deducted from my account.

Requested to stop the payment and confirm us.

Regards

Shrawan
[protected]...

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I want to cancel my BYJU's classes within 15 days so I refund my money...

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Address: Bangalore

I registered for Byjus learning app on 10.04.2022 for my kid and paid the sum of Rs.5000 and they said that they will send tablet soon, but till now, the tablet is not yet received...Kindly do the needful to receive the tablet soon......

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Bhumi Yadav D/o
Bhagesh Kumar
class 10th
Delhi 110044

request number is 29304511

Dear Concern
I have submitted a cancellation request in byju's. They said that my cancellation is in progress and would get a call from byju's soon. I have not received the call or any messages from them. I want to make sure that my product is cancelled. Please help me. Now i don't want above product...

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Address: House no 542mahaveer nagar 2nd

Website: [email protected]

As above cited subject, I have purchased byjus course for my son Dikshant Singh class 3 offline and class 4 to 7 online course by Mansoon mangal (Senior education counselor email id mansson.[protected]@byjus.com) [protected] on dated 2nd September 2021 at my home. I have paid 1lkah 1 thousand rupees for this course. Mansoon mangal ji committed about this course. But after payment he didn't pick my call till date also didn't send invoice. I have...

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Your employee play IPL betting and he borrowed 15000 to play IPL you can’t hier such person in your company...

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Address: 582 Krishna Nagar, Kydganj, Prayagraj, 211003 Uttar Pradesh

Hello Sir/Madam,

I am Raj Kamal Sahu, a Friend of Ishu Srivastava from Praygraj, Uttar Pradesh. Writing this email behalf of my friend ISHU Srivastava.

He is recently convinced and bought a BYJUS course from BYJUS Employee ( Abhishek Chauhan[protected].

Here is the BYJUS Product number ( TNL[protected] )

My concern is as briefed by a BYJUS employee ( Abhishek Chauhan...

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Address: 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

The counselor said before one month you can cancel the course.but before 15 days, i cannot like the course and said consler to cancel it, but the counselor cannot cancel it.please cancel the course...

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Address: 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

The counsler said before one month you can cancel the course.but before 15 days, i cannot like the course and said consler to cancel it, but the counsler cannot cancel it.plz cancel the course....

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Address: 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

The counsler said before one month you can cancel the course.but before 15 days, i cannot like the course and said consler to cancel it, but the counsler cannot cancel it....

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I was reached out by Byjus team regarding their Early learn program on 25th April 2022. A consellor came home and tried to convince reagarding the subscription and as I was not sure hence I asked them to take sometime and they suggetsed to to pay a booking amount of 3000
and take a decision in a week. I took one day to decide and immediately called them the next day on 26th April to not continue with the subscription and asked them...

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Address: Mohali

Hi,

I'm writing because I'm not happy with the customer service I've received from Byjus. I've been trying to reach customer service for the past two days, and no one seems willing to listen to me. I'd like to return my device, but I'm not sure how to go about it. Can you help?

Thank you,
Akashdeep...

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Address: Bangalore India

Website: www.byjus.com

I was purchased the product 2 months back till date Councellor told us course can be cancel but it is not For last 2 months we are trying to cancel the course but nobody hel us.. All are cheater . Please make cancel the course for us ..

I have submitted a cancellation request in byju's and my Request Id 29927471
My Byjus Emi Date Comming Soon 07-05-22
Sir Please Cancel My Byjus Course....

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Information said by BYJUS representative and customer care service is different of study course after payment of initial amount. Byjus representative said cancellation can done by one month customer care service says by 15 days. There is not response from Byjus company about COURSE CANCELLATION and doing calls and messages for EMI'S payment. Please help me...

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Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.

The counsler said, after one month you can cancel the course.However, I said counsler before 15 days to cancel the course....

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Address: Coimbatore

My daughter was enrolled on february 2022 by coimbatore centre mr. Gowtham.

He was in hurry and asked us to share OTP S and didnt give clear instructions about the product. He forced us by saying offer is getting closed today you will miss the offer etc.. and did some malpractice through online registration. He hided many facts.

As per his statement we can discountinue the course within a month..and no more...

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@byju's concerned I had enrolled my son for byju's classes last month. But within the trial classes of 15 days i had to shift my son to hostel for his extra classes. So i wanted to cancel his enrollment. But after my several queries also my counselor neither responded me properly nor guided me with any specific procedure to cancel my son's enrollment. Moreover my son had not attended any online byju's classes as he has shifted to hostel....

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