Claimed

BYJU's Complaints & Reviews

1.7
Updated: Jan 15, 2025
Complaints 4176
Resolved
1428
Unresolved
2748
Contacts

File a complaint to BYJU's

Having problems with BYJU's?

File a complaint and get it resolved by BYJU's customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

BYJU's reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
abhisheksarkar.sap
Sep 9, 2023
Report
Copy

Cancellation of application and refund

Address: abhisheksarkar.sap@gmail.com

Respected Madam /Sir,

I, Abhishek Sarkar father of Avanesh Sarkar residing at Kolkata, who earlier applied for class 2 to 4 Self learning companion on 20th Aug. But I send a cancellation mail within a day on 21st Aug. I send several mails and also called to cancel it but the cancellation never progressed.

The reason for this discontinuation are many. Basically on 20th Aug Byju’s representative force me to...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
rajkumaragra002
Sep 8, 2023
Report
Copy

Cancellation and refund of online BYJUs course

Sir

My daughter Akshita Sharma (9th class) Joined Byjus course online and register mob no is [protected]. That time one seller of course of BYJUS came to us. He has told us to join BYJUS online. And also told if your child is not interest within 15 days all refund will be come to you and also said in between your child is not interested or no improve in child’s performance, you can withdraw your amount at any time only those...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sohanlal Sirvi
Sep 7, 2023
Report
Copy

For cancel my course and stop my emi loan

Address: Bengaluru
Website: www.byjus.com

Dear sir, i purchase a course for gate and ESE but due to health problems I can't attend classes so I want to cancel my course and stop my emi loan....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddhartha
from Kolkata, West Bengal
Sep 6, 2023
Report
Copy

Cancellation and Refund [request id: 48979295]

Website: byjus.com/customer-care

I had subscribed for Byjus Online coding classes for my daughter during pandemic and previously with WhitehatJr. Earlier WhitehatJr was very good and registered for 3yrs classes, after Byjus aquisition the quality has dropped and leads to frequent Teacher change and non availblity of teachers time. Also the course not upgraded or the team is not accomodating new requests etc. Hence I rquested to cancel the rest of her classes and refund the...
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Eswar Seshu
Sep 6, 2023
Report
Copy

Byjus ias classroom program

I've enrolled in the course on[protected]
I requested for cancellation on[protected].
Due to medical issues and financial problems.
Since then I'm contacting them they are saying we will get back to you soon but I've not received any proper response until now.
I paid 146000. Its been 60+ days. Since I requested for cancellation. Please do initiate the REFUND ASAP team byjus...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
V N S DEEPAK
Sep 5, 2023
Report
Copy

Byjus online classes

Respected Madam /Sir,

I, Mr C V N S DEEPAK father of Miss CHODIMELLA LAKSHMI SRIJITHA SAMANVI residing at Door No 12-123, Plot no.112, 4th layout, SATYANAGAR, CHINAMUSHIDIWADA, Visakhapatnam-530051, Andhra, Pradesh), who joined the course of JEE online classes by Byju. I paid an amount of Rs. 26, 000/-. I already informed to the customer care of cancellation. My daughter could not continue because of late coming from college...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kandula manjunath reddy
Sep 4, 2023
Report
Copy

Unauthorized usage of my account from your side

Address: 1-134 PADAMATI COLONY POTHAPPAKATTA STR

Dear sir

I am Yennam Balagovind reddy, my mobile numbee [protected], mail id :[protected]@gmail.com, student name :YENNAM KOWSHIK REDDY. I am requesting for cancellation of subscription. the last November 2022 subscribed the BYJU's product the same month I have paid the EMI on second month I was request to cancel my subscription but your not cancel my subscription. That's the reason i got 4 check bounce happened in my account....
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: India

Dear Sir/Madam,

I am Hara Prasad Patra, father of Anushka Patra (PSID: [protected]), a student at Aakash institute whose admission was done through BYJUs. I'm writing to express my deep dissatisfaction and frustration with the lack of resolution provided by BYJU'S regarding the cancellation of the JEE course that my daughter opted for. Despite multiple attempts to seek assistance, I have encountered nothing but a series of...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Cancellation
Aug 30, 2023
Report
Copy

For cancellation and refund

I want to cancel this registration and want refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
raghunath kundu
from Kolkata, West Bengal
Aug 29, 2023
Report
Copy

Cheating with Customers

I admitted Shanaya for 3 years. After completion of 1 year they are not sending anything. I have contacted so many times but no result. I want full refund with interest...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Unmai R R
Aug 28, 2023
Report
Copy

Discontinuing the course

Address: Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month. Now, we want...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Unmai R R
Aug 28, 2023
Report
Copy

Discontinuing the course

Address: Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
A.Rishanth
Aug 27, 2023
Aug 28, 2023
This thread was updated on Aug 28, 2023
Report
Copy

Cancellation for jee course

Cancellation and Refund our money
I had purchased course for my son 11 Standard jee course at 48 days before and got the tablet and study material . but now I want to cancel the course as my son is not willing to do this course and he not able to understand the subject and raised the concern within a 1 week after purchase and taken only 3 classes. At the purchase time, Counselor forcing us to take the course to check for 15 days and...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
R
Rajyalakshmi @1
Aug 25, 2023
Report
Copy

From 3 months not processed the loan closure process

As I requested to cancel the classes ( maths). And also close the lone. From 4 months they haven't processed the lone closure. For the EMI amount the grey guest is harrassing us for the EMI amount. I am sending many e mails. But no use. Simply asking for time. But now they not even responding. Even I spoked with Mr. Sivam Agarwal but no use....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ritesh9887
from Jaipur, Rajasthan
Aug 24, 2023
Report
Copy

Cancellation note made and refund not made

Address: BENGLURU
Website: cancellations@byjus.com

I have purchased a course for my son 2nd Grade Cbse . but after 7-8 days he feels uncomfortable with the Tablet and he don't unerstand The Course . I have sent mails Several time to cancellation team but I don't get any response from them....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
maasanjay
from Patna, Bihar
Aug 23, 2023
Report
Copy

Cancel admission

I[[protected]]was purchased the product two months back till date mentor or sales person will not contact for us. I send the whatsup for byjus support team (Mrigank Kaushik-[[protected]] And Rohit-[[protected]]) for refunding the amount but one of the person contact but she told refund is not possible because already two months is over but i am paying 6333 per month emi. Now i don't want above product because no body will responding. I will...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mukesh Chhajer
from Ahmedabad, Gujarat
Aug 22, 2023
Report
Copy

Not supporting

I had made a complain before 20-30 days till today no response, please check it...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shanmugasundaram0477@gmail.com
Aug 21, 2023
Report
Copy

Cancellation and refund

Address: Chennai 53

Subject: Conditional Cancellation Procedure and Balance Due Payment Letter to BYJU'S

Dear BYJU'S,

I am writing to discuss the conditional cancellation procedure and the outstanding balance due for my subscription. I have recently decided to cancel my subscription with BYJU'S, and I would like to understand the steps involved in this process.

Firstly, I would like to express my appreciation for...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr.Saifuddin
from Bhubaneswar, Odisha
Aug 20, 2023
Report
Copy

Refund Process Complaint & Extremely Unprofessional Conduct!

To
BYJU's Team Members,

I am writing to raise a complaint regarding the recent experience I have had with Byju's, specifically related to the cancellation process (request number[protected] and subsequent interactions with your team members. It is my sincere hope that this complaint will help shed light on the unfortunate situation I find myself in and lead to a fair resolution.

I entered into an online...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ReshuTiwari
from Delhi, Delhi
Aug 18, 2023
Report
Copy

Cancellation and Refund our money

I had purchased course for my daughter for 5th-7th Standard at 15-20 days before and got the tablet and study material after 7-8 days but now I want to cancel the course as my daughter is facing too much pressure to do this course and raised the concern 1 week before and taken only 3 classes. At the purchase time, Counselor forcing us to take the course to check for 15 days and he was committing to you can cancel the if the course will not...
Helpful
Found this helpful?
Write a comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR