BYJU's Complaints & Reviews

I have opted for Byju's product on May 2023 and due to some reasons, I raised a cancellation request on customer care within 15 days. On the telephone, they assured me time & again that their cancellation team contacted me soon and cancel the product & refund my money. After two months they told me that I have not informed them through email. Even they did not stop my EMI. Kindly help me....

I have taken the admission of byju's tuition for my daughter, The man Ankit Sen have done all the process, and he confirmed us that you can check the services of byju's classes for next 15 days after receiving the study tab, after that u can also cancel the the admission within 15 days . and you will get refund all amounts of Rs 96000 .

However we are requesting many times for cancellation and refund, but nobody is taking care,...

They call me regularly in 2 to 3 days gap . I have strictly told them not to call and they said you have to clear your child name and i follow all the process they told me even after that they start calling again and again . But this time they take it vary far they call in at 9:40 pm i never received a call from any company after 8 pm . They are distributing my sleep routine as well as other ....

I had taken three years course from BYJUS in the if May, 2022. There sales person Mr. Milan Kathariya ([protected]) come at my home and explain about BYJUS. My daughter Kamya was in 1st std. in 2022-23 but he suggest to take LKG, 1st, 2nd three years course for Rs. 56000. I take it and paid from my credit card. He said we take follow up about study on weekly basis any problem come we will sort out. After one month, I realise that this couse...

Hi,

I am writing this complaint to bright to attention problem i am facing with getting my incentive from byjus.

I have resigned from the company in February month and company did not paid me any incentive for my whole tenure in byjus which is more than six months.

Its because they have changed their policy on ' for an employee to be eligible for incentives, he or she should be employed with the...

I was searching online classes job. A guy pretended to be byju's employee and asked me 2999/- rs
I asked him to provide id he sent me some random from google. I want to bring this to ur notice and kindly do needful .

Thanks...

I have enrolled by byjus CLAT online programme.I have made request for
cancellation on 4.7.2023 and 5.7.2023 on [protected]@byjus.com and
grievance.[protected]@byjus or[protected] after which I was told by byjus
team that your 6000 has been approved and will be paid by refund team after
taking bank details but the bank details have not yet been taken from me
by the byjus team and my refund could not credited...

I was in droppers batch for neet that started from 13th batch . I was told wrong things by my education counselor which was not there in my online class. I told my mentor that I don't want to continue and want my money back on Sunday and now it's Friday and there is no update . My mentor name is shivangi and she is not picking up my call and her no. Is invalid . Plz help me with this . Help me to get my money backkkk....

I bought a course but i want to cancel
I have to policy one is 14 days policy and second is 60 days
Who sell me course is saying it is under 60 days policy.
But cancelation team saying me one policy 14 days policy.
Byjus are scamming us....

Hi,
I am student and have studied in aakash indiranagar for one year medical course.

During my admission process a Byju's counsellor Mr. Varun Panday guided us with the admission process and how much discount we will be receiving. He was working under somebody named Mr. Muneeb Ahmed (whom Mr. Varun claimed to be his senior).
I was first told that I would recieve admission into PCMB batch where i would be taught...

Byju’s Counselor made a promise that the product will be refundable for 2-6 months whenever we want to cancel the subscription but now they are denying and not canceling my course.

Moreover, we possess all the video evidence of a counseling session where Nitesh appeared to be evading our concerns for 2months and failing to provide satisfactory explanations we have Saumya Roy and Swastika Sinha as proof in the counseling...

Dear sir /Madam,
We have register Tution for my daughter and paid 61000 . On the first day we have cancelled . As per policy we should receive full amount . After multiple requests Byjus accepted my request and they approve my cancellation request. It is more than one month still we didn’t get refund amount . As middle class parent I can’t afford this much amount still I have paid for my daughter .

Kindly help...

We cancelled byjus phmwitg in 14 days as per refund policy. They sent mail tonus cancelled the pgm.but almost 40 days finished 61000 not returning our money
I am not understanding what to do with byjus refund money...

When I took admission for my son..naman. kankani..the councellors came and convinced a lot for four hrs they sat and said can cancel the course if not satisfied within 14days trial.. but not given any further information about how to cancel..when learn station was provided I asked the mentor how to cancel he said u can csll and cancel..even I called with 14 days.. the senior mentor said ok..processing ur cancelation request but not done..and...

Already sent many of mail to all individuals byjus [protected]@byjus.com but no proper action taken by any of them result i getting lots of threat call with different number daily since 10 Apr. 2023 with finance department of Aditya birla capital . Please cancel my subscription and refund all my amount.

Registered number:[protected]...

Byjus collected money from me and charged extra money to proceed for the cancellation, however after solid 60+ days the loan has not been cancelled. Despite calling them 3 times a week, they always have the same answer stating that they will close the loan within 10 days which does not happen. Byjus is a Fraud company and lures people for money and does not do any good to people....

They never respond back after payment
I want my course cancellation and refund my money back...

Sales person rishab dwivedi has gave us wrong information he had said that there would be live classes for 11&12 with jee, neet coaching will also be included but so far no books of 11 have come whenever we call your mentor he/she says that they have dispatched the books but it hasn’t come .
Ut one of class 11 about to start but no satisfactory answer is being given from your side.
If the problem is not resolved as the earlierist,...

I am not comfortable with your online classes please cancel and refund as per your company policy....

Not even 5 days Cancel my admission and refund everything don't want your service
Name: CHITTETI YASWANTH
Order ID: SO-[protected]
Registered Mobile Number: [protected]
Registered Email ID: chitteti.145.[protected]@gmail.com.
please cancel and refund as you promised...