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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

Shaurya Srivastava

unnecessary phone calls

cheating and misleading

cancellation and refund request

Ravina Rajpurohit

Featured BYJU's consumer stories

Admission cancelled on the same day/Seeking Refund my amount of Rs.101000/- as per Company Policy

Product is not cancelling after requested within trial period

Cancellation and refund

BYJU's reviews & complaints page 9

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Address: IBC knowledge park Bangalore

Website: www.byjus.com

Hello team we received buy Byju's course for our son dhruv Soni after buying it in u days we did a mail that we don't want to continue this course so cancel it
They said that you will get a call back in 1 day but I didn't get any call from Byju's
Till today I did more then 15 mail and 20 calls but they are not cancelling my course so please help me to cancel this course and get my refund back .
I also mentioned the...

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Address: IBC knowledge park Banglore

Hello team we received buy Byju's course for our son dhruv Soni after buying it in u days we did a mail that we don't want to continue this course so cancel it
They said that you will get a call back in 1 day but I didn't get any call from Byju's
Till today I did more then 15 mail and 20 calls but they are not cancelling my course so please help me to cancel this course and get my refund back .
I also mentioned the...

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Address: Banglore

I am not getting whatever i havebeen promised on the time of joining byjus.
my ctc was 4.75 4lpa fixed and 75 was variable and i worked hard for earning variables and byjus is not giving my due variables from 22th september to till now. when i ask to hr if i leave this company will byjus pay my variables with full and final settlement but i dont want to work here just because of toxic work culture and too long working hours. seniors...

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I Soumitra Chatterjee father of Arna Chatterjee bought a course from Byjus for class 2 and 3 on 16/07/2023. The student is not willing to study with the course.That's why I did not receive the percel which Byjus send and returned it.So, I request to cancel the course, Emandate, EMI and refund my registration money in my bank account. I have mailed in [protected]@byjus.com many times.

So, please resolve my complain as soon...

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I enrolled in the UPSC tablet program. However, since the commencement of the course on April 2023 I have not been provided with any of the essential textbooks or study guides that were promised as part of the course package. Several attempts have been made to inquire about the course books' status, but the byjus staff's responses have been vague and unhelpful. It's already been 4 months but the book has not been provided to me. I urge you...

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Dear Team,
I have cancelled the subscription within the defined time limit now it's over 6 months I am following, No one from ByJus team taken any action on this.
I am reguly following up with customer care no response yet from the team.
My Mob No # [protected]
[protected]

Please call me !...

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Address: Bangalore

I booked your BYJU'S LearnStation Junior 10 inch Mobile Data Grey Tablet for my daughter by paying Rs.80000/- (Rs. Eighty thousand only) on 26.07.2023., but for some reason I want to cancel this order and want a refund of my money. I request you to cancel my order immediately.
1. My order NO is SO-[protected] which is under process and not dispatched from your side till date so don't send it to me and refund immediately. your...

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I have opted for Byju's product on May 2023 and due to some reasons, I raised a cancellation request on customer care within 15 days. On the telephone, they assured me time & again that their cancellation team contacted me soon and cancel the product & refund my money. After two months they told me that I have not informed them through email. Even they did not stop my EMI. Kindly help me....

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Address: BYJU,S TUITION CENTRE, 1ST FLOOR , AKASH TOWER , 781 ANANDAPUR, ABOVE PASSPORT SEVA KENDRA, EASTERN METROPOLITAN BYPASS , KOLKATA - 700107

I have taken the admission of byju's tuition for my daughter, The man Ankit Sen have done all the process, and he confirmed us that you can check the services of byju's classes for next 15 days after receiving the study tab, after that u can also cancel the the admission within 15 days . and you will get refund all amounts of Rs 96000 .

However we are requesting many times for cancellation and refund, but nobody is taking care,...

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They call me regularly in 2 to 3 days gap . I have strictly told them not to call and they said you have to clear your child name and i follow all the process they told me even after that they start calling again and again . But this time they take it vary far they call in at 9:40 pm i never received a call from any company after 8 pm . They are distributing my sleep routine as well as other ....

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Address: Banglore

I had taken three years course from BYJUS in the if May, 2022. There sales person Mr. Milan Kathariya ([protected]) come at my home and explain about BYJUS. My daughter Kamya was in 1st std. in 2022-23 but he suggest to take LKG, 1st, 2nd three years course for Rs. 56000. I take it and paid from my credit card. He said we take follow up about study on weekly basis any problem come we will sort out. After one month, I realise that this couse...

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Hi,

I am writing this complaint to bright to attention problem i am facing with getting my incentive from byjus.

I have resigned from the company in February month and company did not paid me any incentive for my whole tenure in byjus which is more than six months.

Its because they have changed their policy on ' for an employee to be eligible for incentives, he or she should be employed with the...

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I was searching online classes job. A guy pretended to be byju's employee and asked me 2999/- rs
I asked him to provide id he sent me some random from google. I want to bring this to ur notice and kindly do needful .

Thanks...

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Address: Someshwar Nagar colony. near bighneswar ITI school, Mama bhanja talab, Naini Prayagraj pin211008

I have enrolled by byjus CLAT online programme.I have made request for
cancellation on 4.7.2023 and 5.7.2023 on [protected]@byjus.com and
grievance.[protected]@byjus or[protected] after which I was told by byjus
team that your 6000 has been approved and will be paid by refund team after
taking bank details but the bank details have not yet been taken from me
by the byjus team and my refund could not credited...

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Address: Byjus

I was in droppers batch for neet that started from 13th batch . I was told wrong things by my education counselor which was not there in my online class. I told my mentor that I don't want to continue and want my money back on Sunday and now it's Friday and there is no update . My mentor name is shivangi and she is not picking up my call and her no. Is invalid . Plz help me with this . Help me to get my money backkkk....

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Address: Bengaluru

I bought a course but i want to cancel
I have to policy one is 14 days policy and second is 60 days
Who sell me course is saying it is under 60 days policy.
But cancelation team saying me one policy 14 days policy.
Byjus are scamming us....

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Address: Aakash Indiranagar, No 777E, 100 Feet Rd, opposite New Horizon Public School, HAL 2nd Stage, Indiranagar, Bengaluru, Karnataka 560008

Hi,
I am student and have studied in aakash indiranagar for one year medical course.

During my admission process a Byju's counsellor Mr. Varun Panday guided us with the admission process and how much discount we will be receiving. He was working under somebody named Mr. Muneeb Ahmed (whom Mr. Varun claimed to be his senior).
I was first told that I would recieve admission into PCMB batch where i would be taught...

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Address: Bangalore

Byju’s Counselor made a promise that the product will be refundable for 2-6 months whenever we want to cancel the subscription but now they are denying and not canceling my course.

Moreover, we possess all the video evidence of a counseling session where Nitesh appeared to be evading our concerns for 2months and failing to provide satisfactory explanations we have Saumya Roy and Swastika Sinha as proof in the counseling...

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Address: Guntur, Andhra Pradesh

Dear sir /Madam,
We have register Tution for my daughter and paid 61000 . On the first day we have cancelled . As per policy we should receive full amount . After multiple requests Byjus accepted my request and they approve my cancellation request. It is more than one month still we didn’t get refund amount . As middle class parent I can’t afford this much amount still I have paid for my daughter .

Kindly help...

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We cancelled byjus phmwitg in 14 days as per refund policy. They sent mail tonus cancelled the pgm.but almost 40 days finished 61000 not returning our money
I am not understanding what to do with byjus refund money...

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