BYJU's Complaints & Reviews

Respected sir,

I am enrolled course in byjus gate 2024 in august...but byjus not fulfill his commitment..they saying me we are provide study material and all but not giving yet...i am already paid 10000 to byju without any benefit, i am already mail to byjus for cancellation due to financial issue but no reply from byjus side.

Please help me to cancel the admission and return my money.

Registered...

I am purchase byju gate 2024 in 31st august 2023 that time garima mathur counsellor give a commitment to we can give all study material and best service but 3 month already completed no study material received and service is third class..i need to cancel this course but they not accepting my cancellation...please file a case against byju...already i am paying 10000 and remaining 25000 he says to me it is compulsory to pay..

Please...

Dear Sir/Madam,

I am writing this letter to express my disappointment regarding the services provided by BYJU'S company. On 28th September 2023, I availed the services for my 10th-grade kid and was dissatisfied with how they did not even bother to check if the kid attending classes. Despite my repeated attempts to seek redressal, I was unable to receive any satisfactory response from the customer service department. I was...

Hi sir i am vinod kumar. b my register mobile number is [protected], i taken the mechanical engineering gate course in june and i cancelled the course and i also got refund money back to my account but my loan is not cancelled yet, i was frequently harassing by the finance team for paying emi, but i cancelled the course three months back please cancel my loan as soon as possible .

my ticket number:3567315...

I had taken 3 years course for my daughter paying Rs.50, 000/- but since august 23 the Byju's app is not working . nor the customer care is replying to the calls email. i want my funds back, we have paid our hard earn money, her 2 years are left only 1 year is complete .please resolve our complaint . i need my funds back .have put several mails they don't reply also.. we are middle class people for us 50k is too much ....

Today I was not able to connect with my byjus app that i subscribed for. This is due to SD card error. I am asked for the pin code in SD card which i don't know. So i tried calling the helpline number many times but it doesn't seem to work. There is no response at all....

Respected sir,
My daughter S .Sree Harini (reg mob no :[protected])took byjus class for grade 7, we discontinued the class from June . The auto debit of amount from my account was stopped, but the loan account in my name was not closed, I'm getting over due to such an issue.My cibil score was reduced for past 3 months and getting pressure to close all the loans from the bank side .I was keep on calling to your team to close that loan...

On 28th October i received a call from Byju's DSSL program which occured in our school. They said we got a scholarship, and we set up a meeting the next day.
The next day, we talked to them, and decided to try it as they mention there is a trial period of 14 days, and i can cancel and will get complete refund.
I paid the money of 12000 rupees.

My counsellors (Arun Bikash Chakraborty and Mrityunjoy Chakraborty)...

My child M.Vaishnavi jee inter jee online course took 29 th August we suffering from health and financial issues we ([protected]@byjus.com ) gmailed [protected]@byjus.com department 3rd October. They told clear the 3rd emi your 60 days . We raised called the[protected] and filled form . And stop and cancell the auto debit for the month december stop the ech nch issue me nodue certificate....

I have choose for OLC for my children's and also i have paid to EMI Regularly
on of my son study 10th standard past one week the OLC Class i have attached the file error

i have call to finance department and mentor there is no proper responds...

I have enrolled the byju's gate mechanical course on 1st september and they told me i can opt for refund within 15 days and i paid 3000 indian rupees and i didnt like the course and asked for refund on 5th of september through E-mail and also contacting cancellation and support team of byjus everyday they keep telling me i will receive call in 72 hours but didnt received call or mail from them but i keep getting bot calls telling me to pay...

Hi Team,
I have submitted the cancellation request 2 weeks back.
Till now no update and no one reaopnding to mails
Student Name :Nigama Kotaru,
Regards,
Sada...

This is to Complaint against BYJU and the Senior Manager, Manikandan from Bangalore. Below it he Student details:

Student Name: Sana (6th Grade)
Registered Mobile Number: [protected]

I am Sana's Guardian. I got a call from Kaviya Bathula for regitering with BYJU's for online classes for Sana. She called me continuously for 3 days and got the registration done.

I paid 10k for Registration...

I am the Guardian of the Student name Sana (6th Grade). She is my Niece. Kaviya Bathula from BYJU called me continuously for 3 days to register with BYJU for her online classes by convincing us that there is an offer which is going to be closed by today. I paid 10k for Registration and 42k for Online classes believing her words that this can be cancelled within 14 days and amount will be refunded if we don't like the training sessions. Nagamani...

My name Sunita pani. Iam aayan dash's mother. (Lkg) class. My registered mb no. Is [protected]/ [protected]. U r not cancelling my subscription. With in your stipulated time.. So cancel it. Or i will snatch my total paid money with compensation from you legally....

On 15th nov 2023 already I cancelled ur course of ias English all things I had done through email and also I called to ur helpline no[protected] from this ur team provided to me with case I'd 2031271 again I mentioned this case I'd and emailed to your [protected]@byjus.com after that on next day ur team had called to me from this no [protected] on 17 nov 2023 for cancellation and refund of money and cancelling my loan application approval...

I Dr anju ghule . from Ahmednagar Maharashtra want to inform you that there is big fraud going in byjus . They call me to discuss anthe exam results took the zoom meeting, forced to take the online course on trial basis, they told to pay the fees 12000 which is refundable within 15 day if we cancel the course. Its written in their refundable policy . Without my knowledge they give loan also stating its a part of processure . Very next day...

This is to bring to your notice that we have been requesting for cancellation of the above mentioned subscription number.

Was keen on taking up a physical class, but was well convinced by sales team and we agreed as there was a trial period of 14 days. Post the payment (on 29th Oct) we did not receive any confirmation email other than OTPs for log in into the website.

1st scheduled trial class (1st Nov) did not...

I am father of Arsh Jain. I have taken admission for my son on 30.10.2023 by depositing of Rs. 47, 000/- and I got the orientation class on 01.11.2023 but I was not satisfied with the presentation because there was diversity between counsellor (30.10.2023)and the information received in orientation class on 01.11.2023, at the same time (01.11.2023) I have denied the admission and email the cancelation team. course are not matched my son textbook....

We have to login the byjus but it's not working because pin validation validation code problem please setup the validation code...