BYJU's Complaints & Reviews

I have been dropping mails to get my refund from byjus. The counsellor that made me enroll into a course stopped taking my calls or responding over texts right after i made my payment
It was a course that i never wanted to enroll in the first place.
I paid a hefty amount and i have been calling them and everytime they tell me that they will look into it and arrange some phone call but i still haven’t received any money backbr...

Good evenig
I am marisetti chandu chosen ias coaching from byjus and not satisfied with their service.raised a complaint for refund but they are not responding and harasing for emi payment and the backup number of customer service isnt working.actual date of purchase is on 06/09/2023 an complaint raised on 7 sep.and thy gave time period of 14 days actuallt and now they are not responding.name of purchasee is chandu marisetti and I...

I had taken a course for my son Akshat for which I had also sent Rs 10000.00 online to Byju's. Due to various reasons, I refused to take it through email and phone even before the course started. I had told the reason for this to Byju's through mail, for this I have also received cancellation approval mail from Byju's, but instead of refunding my money, Rs 3667.00 was debited from my own bank account through ECS. It is also important to mention...

My Byjus order ID is SO-[protected].

I opted for Byju's package on July 22nd, 2023, and the orientation was on July 29th, 2023.

Due to personal reasons, I raised a cancellation request on August 9th, 2023, and returned the product on August 22nd, 2023. The product was received by the Byjus team on August 24th, 2023. After that, I received an email on September 1, 2023, saying that my refund has been processed...

The refund of ₹83, 961 that was processed by THINK AND LEARN PRIVATE LIMITED (BYJU'S) on September 1, 2023. As per the transaction details provided to me, the CMS ID for the refund was CMS[protected].
However, it has been more than 20 days since the refund was processed, and I have not yet received the amount in my account.
I have been following up for the last one week but have not gotten any proper response....

Good evening sir, sir I am writing in hindi plz accept application.
Sir mainai may 2023 mai byjus sai ugc- net preparation k ly 1 year ka course purchased Kiya tha(id-[protected] naveen jiloya) . Us time mainai 14000/- fee paid ki thi mujai ugc-net preparation weekend batch 4 allot houa . Mujai btya gya aap ko study material 1 week mai provide ho jaiga, so aap class start kr sktai ho.
Sir aaj September aa gya h but abhi tak...

Date of incident :- 02/Sep/2023
Client number (counsellor) :- Mohit [protected] Sneh [protected]

Parent Name: Anil Kumar Dhiman
Daughter Name : Anjali

Brief of incident:- I received a call from BYJU's counsellor for a course for children for two years at the cost of Rs 120000/-. During counselling session, he told me that if for any reason I do not want to continue the course then I can cancel it...

I have raised the issue that i have not been sent Grade 1 books. It has been 12 months i have raised the request.
No books untill now.
As we have relocated to Malaysia, Byjus has promised to send the books to Malaysia number and change my
mobile to Malaysia number +60 [protected].
100's of promises that i will get the books in 1 week.

But it has been 365 days no books untill now.

Also...

In May, 2022, BYJUS contact me to show their learning programs. Mr. Milan Kathariya (+[protected] sales executive come to my home in the end of May, 2022, and convey their study materials and suggest me to take a plan LKG, 1, 2 for three years for Rs. 56000- for my daughter Kamya who is in 1st standard in 2022-23 and then I take it by paying Rs. 56000- from my credit Card. I got study materials near to 20 June, 2022 for LKG first year....

We purchased the byjus ias course in july, within the 4 days i raised the cancelation issue to byju's by contacting them and by mail on [protected]@byjus.com. From the byjus they approved the cancel but regarding its emi has not been cancel till now and they don't give me refund. Whenever i try to contact them their helpline no. Does not connect my phone to their executives. I try to call my counselor who sell me products they...

I have purchased the byjus mock test series for cat on 30 August but it has not been unlocked yet. The transaction was successful and I have conformed it with bank too. And also I have not received any Order ID also
I have mail multiple time and also talk to byjus representative multiple times but there was no revert or action form there side....

Respected Madam /Sir,

I, Abhishek Sarkar father of Avanesh Sarkar residing at Kolkata, who earlier applied for class 2 to 4 Self learning companion on 20th Aug. But I send a cancellation mail within a day on 21st Aug. I send several mails and also called to cancel it but the cancellation never progressed.

The reason for this discontinuation are many. Basically on 20th Aug Byju’s representative force me to...

Sir

My daughter Akshita Sharma (9th class) Joined Byjus course online and register mob no is [protected]. That time one seller of course of BYJUS came to us. He has told us to join BYJUS online. And also told if your child is not interest within 15 days all refund will be come to you and also said in between your child is not interested or no improve in child’s performance, you can withdraw your amount at any time only those...

Dear sir, i purchase a course for gate and ESE but due to health problems I can't attend classes so I want to cancel my course and stop my emi loan....

I had subscribed for Byjus Online coding classes for my daughter during pandemic and previously with WhitehatJr. Earlier WhitehatJr was very good and registered for 3yrs classes, after Byjus aquisition the quality has dropped and leads to frequent Teacher change and non availblity of teachers time. Also the course not upgraded or the team is not accomodating new requests etc. Hence I rquested to cancel the rest of her classes and refund the...

I've enrolled in the course on[protected]
I requested for cancellation on[protected].
Due to medical issues and financial problems.
Since then I'm contacting them they are saying we will get back to you soon but I've not received any proper response until now.
I paid 146000. Its been 60+ days. Since I requested for cancellation. Please do initiate the REFUND ASAP team byjus...

Respected Madam /Sir,

I, Mr C V N S DEEPAK father of Miss CHODIMELLA LAKSHMI SRIJITHA SAMANVI residing at Door No 12-123, Plot no.112, 4th layout, SATYANAGAR, CHINAMUSHIDIWADA, Visakhapatnam-530051, Andhra, Pradesh), who joined the course of JEE online classes by Byju. I paid an amount of Rs. 26, 000/-. I already informed to the customer care of cancellation. My daughter could not continue because of late coming from college...

Dear sir

I am Yennam Balagovind reddy, my mobile numbee [protected], mail id :[protected]@gmail.com, student name :YENNAM KOWSHIK REDDY. I am requesting for cancellation of subscription. the last November 2022 subscribed the BYJU's product the same month I have paid the EMI on second month I was request to cancel my subscription but your not cancel my subscription. That's the reason i got 4 check bounce happened in my account....

Dear Sir/Madam,

I am Hara Prasad Patra, father of Anushka Patra (PSID: [protected]), a student at Aakash institute whose admission was done through BYJUs. I'm writing to express my deep dissatisfaction and frustration with the lack of resolution provided by BYJU'S regarding the cancellation of the JEE course that my daughter opted for. Despite multiple attempts to seek assistance, I have encountered nothing but a series of...

I want to cancel this registration and want refund...