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byjus.com
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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 11

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K
Kailash Chandra Bhoi
Jun 29, 2023
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Cancellation and refund

I have applied for cancellation and refund on 23 may 2023. Till now it is not resolved. I am getting call and messages for EMI. Please resolve it. My registered number is [protected] . Name Srusti Bhoi and class 8...
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Kailash Chandra Bhoi
Jun 29, 2023
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Cancellation and refund

I have applied for cancellation and refund on dt 23 may 2023. But till now it is not resolved. My registered number is [protected]. Name Srusti Bhoi Class 8...
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W
wadekar vasudha
Jun 27, 2023
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Cancellation and refund

Address: 5,shiv vijay ,vrindawan colony,behind raj sarthi soci.near khode farm

I am not ready for purchasing for product but sales person involve me by wrong info. imaaplied on 3 rd day for cancellation but no responce from central team mentor said we understand and only shifting call from here and there.. i want to cancel product and refund my money back...
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T
Tabmus
Jun 27, 2023
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Unauthorised charges for cancellation

Address: SADHASHINAGAR
Website: www.byjus.com

I had taken an admission for my daughter in Byju's for state syllabus 7th std on 7th MAY 2023 Sunday the person from Byju's by name Mohammed Sahil emp id: TNL21859555. He stated himself as a manager who has personally come for admission. Didn't even gave time to decide and insisted to do the payment from credit card with no cost emi and swiped for Rs 91, 927( i need to pay 104000/-) including interest He didn't give clear information on admission...
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A
Athikesavan
Jun 26, 2023
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Disturbing by SMS

Continually sending SMS to my mobile number even after requested for OPTUT. My mobile no is [protected]...
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H
Harshita@#$1926
from Banda, Maharashtra
Jun 26, 2023
Jun 26, 2023
This thread was updated on Jun 26, 2023
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Fee refund

I have registered my sister unnati singh for online classes but now she is not satisfied with their teaching and want to discontinue and as per their commitment if someone asks for refund within 14 days and want to discontinue then they will get their money back but they are not responding to the problem...
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M
Mukesh80091
Jun 26, 2023
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Cancel my course and refund please.

Hi Team,

My name mukesh kumar, my son Abhiroop kumar singh, class 5th Mobile no. [protected] I have purchased Byju service by paying the full fees . But my son not intrested in online classes. And differ in NVERT Book slybus. So I call daily appox over 10 days but I not resive any positiv response from you. service which was promised. Instead i have been pushed to call different call centers and numbers . And now since i have...
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H
harikra
from Anantapur, Andhra Pradesh
Jun 26, 2023
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Cancel my order and emi refund money

Address: Banglore
Website: byjus

Are you playing games 🎯
Because new some loans same repeated like this coustomer is telugu people but why your coustomer care employees Talking only English & Hindi.
And already byjus company cancelled my course and i returned the product before 12days back also . I can't receive any mails from BYJUS company. They received product or not.

Cancel My emi my Cibil is descries...
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D
Deepak Dinodia
from Gurgaon, Haryana
Jun 23, 2023
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Cancellation of course and Refund

Address: Delhi

My name is Deepak Kumar and my registered no [protected].

02 month ago I purchased a course for my daughter. But after 10 days she doesn't want to continue. So I raised an a request on mail to cancel the course. Because it's byjus Policy that we can cancel with in 14 days so Idid the same.
But bad part is I dint get any response for my cancellation till now.
Whenever I call their customers care they simply says...
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R
Ranjan Anand
Jun 21, 2023
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Tuition

Address: Boring road patna
Website: BYJU'S. Com

Dear Sir,
with due respect and humble submission I would like to say that I was interested to admit my daughter to byjus tuition center. my daughter's test was taken on 15 May 2023 at 8 to 9 PM by Mr. Anurag SIngh boring road Patna Bihar. After three days my posting is done at Saharsa 300 KM far from Patna. 21 May I request to cancel my daughter's registration? but not done so I emailed Byjus for the same. I have started writing from...
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K
kalaivani82
from Tirunelveli, Tamil Nadu
Jun 20, 2023
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Extremely Disappointed with Byjus' Refund Policy

I recently purchased the Tablet learning Program for my son, enticed by the promise of a 100% refund if we decided to cancel within 15 days. However, our experience with Byjus has been nothing short of a nightmare.

Shortly after starting the program, my son began feeling uncomfortable with the video lessons, prompting us to request a cancellation within the specified timeframe. We have made multiple attempts to contact their...
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V
Vijaykumar2023
Jun 19, 2023
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Worst Decision Of My Life to enroll in Byjus classes

Website: byjus.com

This is the worst decision of my life that enrolled by my son in Byjus classes. My son is not able to follow the instructions as he doesn't like this teaching method. They are not paying any attention to whether students are following the class or not. All the attendees are in video-off mode and it's just one way communication in the class. Now we want to cancel the classes, paid for extra month as they requested before cancelation but still...
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A
Ashish.i
from Handia, Uttar Pradesh
Jun 17, 2023
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Selling educational things in a wrong way and crying in the name of refund.

At the time of admission, 15 days trial was told and when the trial was not liked, they were asked to cancel it.But the Byju team has been trying that we were stuck in a poor plan for at least 1 year and they generate some revenue anyhow .And in the name of refund, he has stolen 22000 rupees.
Because their attitude had changed only after asking them to cancel the admission and now they are wishing that at least some of their goods...
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A
ach_jain
Jun 17, 2023
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Cancellation of the course and refund

Address: Byju's, 6th Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road Bangalore- 560029

I have enrolled for byjus ias premium course. They said that we are providing scholarship to you. With tablet learning program. But instead of tablet they provided me prerecorded lectures and optional subject lectures on my android itself. Right after 3 days I called them to cancel my course. But they said that we'll arrange a call for you within 24 hours. I call them many times. The reply was same. I do not understand the recorded lectures...
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N
Narghese
Jun 14, 2023
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Spam calling

Stop calling my cell phone....
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N
Narghese
Jun 14, 2023
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Unnecessary spam calls through out the day

Despite telling them iam not interested in their services byjus app people won't stop calling me....
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A
Arun P John
Jun 13, 2023
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Frequent unnecessary Calls

Recently I have given my number and Mail id to download a file from their website for study purposes. (To give the number was mandatory to download the file, that's the only reason the number was given) from then onwards they are calling me unnecessarily from their office, asking if I need any service. in the first call itself I noticed that I didn't need any of the services and still, they are sending missed calls, from different numbers,...
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S
satishtvn
from Hyderabad, Telangana
Jun 12, 2023
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Cancellation Refunding

Address: TV SATISH, 9-3-27, VSN Garden, Nagaram. 500083

We joined Byju three years course for 10th, 11th & 12th for NEET, paid full amount and completed 10th class, for 11th standard classes we are following team for last 45 days and registered complaint (case Id:[protected] and not received a single response from team.

every day when we are calling Byju team getting same response of asking more time, but not got any call are solution.

Please refund my amount on priority.br...
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S
Shaik Masood Ahmed
Jun 10, 2023
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Loan taken on my name

Address: GUNTUR

On NOV 27 2022 i have taken admission in Byjus tution center at Guntur and die to some reasons i have withdrawn.
Came to know Without my knowledge a loan of Rs.95625 has been taken by Byjus team at Guntur location in AP. The same is being reflecting in my CIBIL report and my score has came down becoz of this. Also my joining fee of Rs.10, 000 has not refunded back to me as of today.
When I have approached them for the resolution...
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H
harikra
from Anantapur, Andhra Pradesh
Jun 9, 2023
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Cancel my order and emi

Address: BYJU'S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru, Karnataka, India.
Website: byjus cancellation

Hello Byju's
Byju's company was bothering to coustomer .They can't understand customer problems .they want money only .since last one month I am asking for cancellation.byjus employees also playing games with customers.they said wait for 24 hours we get arranged the call but they don't arrange to he calls. Already i told to Byju's company i don't want this course bcoz my situation was not good.but they send msgs upadate ur classes....
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