BYJU's Complaints & Reviews

Hi Team,

My name mukesh kumar, my son Abhiroop kumar singh, class 5th Mobile no. [protected] I have purchased Byju service by paying the full fees . But my son not intrested in online classes. And differ in NVERT Book slybus. So I call daily appox over 10 days but I not resive any positiv response from you. service which was promised. Instead i have been pushed to call different call centers and numbers . And now since i have...

Are you playing games 🎯
Because new some loans same repeated like this coustomer is telugu people but why your coustomer care employees Talking only English & Hindi.
And already byjus company cancelled my course and i returned the product before 12days back also . I can't receive any mails from BYJUS company. They received product or not.

Cancel My emi my Cibil is descries...

My name is Deepak Kumar and my registered no [protected].

02 month ago I purchased a course for my daughter. But after 10 days she doesn't want to continue. So I raised an a request on mail to cancel the course. Because it's byjus Policy that we can cancel with in 14 days so Idid the same.
But bad part is I dint get any response for my cancellation till now.
Whenever I call their customers care they simply says...

Dear Sir,
with due respect and humble submission I would like to say that I was interested to admit my daughter to byjus tuition center. my daughter's test was taken on 15 May 2023 at 8 to 9 PM by Mr. Anurag SIngh boring road Patna Bihar. After three days my posting is done at Saharsa 300 KM far from Patna. 21 May I request to cancel my daughter's registration? but not done so I emailed Byjus for the same. I have started writing from...

I recently purchased the Tablet learning Program for my son, enticed by the promise of a 100% refund if we decided to cancel within 15 days. However, our experience with Byjus has been nothing short of a nightmare.

Shortly after starting the program, my son began feeling uncomfortable with the video lessons, prompting us to request a cancellation within the specified timeframe. We have made multiple attempts to contact their...

This is the worst decision of my life that enrolled by my son in Byjus classes. My son is not able to follow the instructions as he doesn't like this teaching method. They are not paying any attention to whether students are following the class or not. All the attendees are in video-off mode and it's just one way communication in the class. Now we want to cancel the classes, paid for extra month as they requested before cancelation but still...

At the time of admission, 15 days trial was told and when the trial was not liked, they were asked to cancel it.But the Byju team has been trying that we were stuck in a poor plan for at least 1 year and they generate some revenue anyhow .And in the name of refund, he has stolen 22000 rupees.
Because their attitude had changed only after asking them to cancel the admission and now they are wishing that at least some of their goods...

I have enrolled for byjus ias premium course. They said that we are providing scholarship to you. With tablet learning program. But instead of tablet they provided me prerecorded lectures and optional subject lectures on my android itself. Right after 3 days I called them to cancel my course. But they said that we'll arrange a call for you within 24 hours. I call them many times. The reply was same. I do not understand the recorded lectures...

Stop calling my cell phone....

Despite telling them iam not interested in their services byjus app people won't stop calling me....

Recently I have given my number and Mail id to download a file from their website for study purposes. (To give the number was mandatory to download the file, that's the only reason the number was given) from then onwards they are calling me unnecessarily from their office, asking if I need any service. in the first call itself I noticed that I didn't need any of the services and still, they are sending missed calls, from different numbers,...

We joined Byju three years course for 10th, 11th & 12th for NEET, paid full amount and completed 10th class, for 11th standard classes we are following team for last 45 days and registered complaint (case Id:[protected] and not received a single response from team.

every day when we are calling Byju team getting same response of asking more time, but not got any call are solution.

Please refund my amount on priority.br...

On NOV 27 2022 i have taken admission in Byjus tution center at Guntur and die to some reasons i have withdrawn.
Came to know Without my knowledge a loan of Rs.95625 has been taken by Byjus team at Guntur location in AP. The same is being reflecting in my CIBIL report and my score has came down becoz of this. Also my joining fee of Rs.10, 000 has not refunded back to me as of today.
When I have approached them for the resolution...

Hello Byju's
Byju's company was bothering to coustomer .They can't understand customer problems .they want money only .since last one month I am asking for cancellation.byjus employees also playing games with customers.they said wait for 24 hours we get arranged the call but they don't arrange to he calls. Already i told to Byju's company i don't want this course bcoz my situation was not good.but they send msgs upadate ur classes....

I registered a course for my son.in byjus. I paid 2 installment and the registration fee. Recently, I lost my job. Due to that, I couldn't pay the installment further. Requesting them to cancel the course.but no response...

My daughter is not interested in studying NEET and she has created an environment where her focus is to study IPS so no more byjus and I have shown money for one year without any problem so I am not going to pay anymore....

I am writing in Hindi Maine 4 month pehle uska 11th or 12th ka je ka sabse Sun Liya tha lekin vah EMI per liya tha lekin abhi mere Papa ki tabiyat kharab hai unke operation ke liye Paisa chahie to mere ko bhai jiska sab se Sun cancel kar dena lekin vah cancel nahin kar rahe use vajah se mere Papa ka operation nahin Ho pa raha hai so please help MI abhi mujhe paison ki bahut jarurat hai...

Hi I am kaviya I am complaining against to byjus . It's been a year there is no response from them and I even mailed them still no response . The person who came to my home and explained about this he didn't even said about we should cancell before 15 days . He did said about it . But my father mailed and called them no response and
They are not cancelling. I did not use any product from byjus but every amount Is going to them for...

I have Byjus received learning station on 29 April 2023 and classes starts from 1 May 2023 and they cancelled our course on 7 may 2023 my daughter was not able to attend the classes . We have deposited 12000 Rs when i asked for refund they were not responding......

After mtiple calls o have received a call from byjus saying I need to pay 14500 to cancel my course after payment they haven't cancelled the account and cut 7250 from my account...