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BYJU's Complaints & Reviews

byjus.com

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Last updated Jun 16, 2024

Complaints 4174

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Regarding EMI cancellation

12th jee course online

I cancelled my ias English course and refund money of 7k as well as cancel my loan application reference 94511747394282

Not refunding my money as per commitment made as well not cancelled my loan*

Not receiving study materials

Most useful BYJU's reviews

cancellation and refund

Shaurya Srivastava

unnecessary phone calls

cheating and misleading

cancellation and refund request

Ravina Rajpurohit

Featured BYJU's consumer stories

Admission cancelled on the same day/Seeking Refund my amount of Rs.101000/- as per Company Policy

Product is not cancelling after requested within trial period

Cancellation and refund

BYJU's reviews & complaints page 8

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Address: BYJU’S, 2nd Floor, Tower D, IBC Knowledge Park, 4/1, Bannerghatta Main Road, Bengaluru

Website: BYJU's learning platform.

I received a call from BYJU's counselor for a course for children for three years at the cost of Rs 55000/- (discounted due to CSR campaign of company). During counselling session, he told me that if for any reason I do not want to continue the course then I can cancel it anytime and if within 15days I will get 100% refund and after that upto 45days refund of 75% of money paid by me. I choose the course and paid the registration fee of Rs...

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Address: Bangalore

I am Aachal Jain. I have taken byju's premium course in June 2023, then they didn't told me that it was recorded lectures. Right after three days I told them to cancel but they didn't. So, I've to complain to the consumer forum. After that they told me that my course will be cancelled and get full refund. Finally they cancelled the course and loan. But they didn't refund my money though sending mail that refund has processed. And now they...

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BYJUS company is scamming me for taking admission in their programme while I've said them that I don't wanna take admission.
They calls me from various no.s and talking rudely to opt for admission.
This company should be banned by Indian govt. as it is misguiding and scamming indian innocent parents' and their child.
Pls don't fall in their trap and don't take admission in any of their program otherwise you will be bankrupted...

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Address: mohadinagar, mirjanhat, bhagalpur, 812005

I have brought a byju ias tablet program, I wasn't using it due to my academic course but when at last I opened it, then it asking pin validation for login, it been over 1 month, everyday I tried to contact them but they are just postponing the dates. My email id is [protected]@gmail.com, and registered contact no is [protected] with registered name mayank, I just want them to solve my issue....

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I had purchased the course from BYJUS on 8th July the order number is SO-[protected] (Rs 89000) and my mail [protected]@gmail.com and contact number [protected] i didn't not attending the remaining course classes, I did not like the courses...so after taking the course next day I cancelled the course within the free trail period and contacted the company to cancel the course, but no satisfied response is coming... I have send so many mails...

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Website: Www.byjus.com

Pls confirm on my cancallation query request no 48500600 and pls arrange for my emis amount, and send mail to your accounts team, so that my cibil will not disturb, els my cibil will negative impact its may legal complicated further, so I am Requesting to take action immediately,
And further I am huble Requesting to send the courier address and contact no, so that I will return back study materials, I was not unbox the study material's,...

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Address: Lucknow

I have taken a subscription of BYJUS for my daughter Evya Bajpai - LKG and at the time of introduction team BYJUS said we are giving 14 days trial pack and if you not satisfied then you can unsubscribe the package and amount will be refunded in 2-3 working days without any deduction. Now I am following up with Team BYJUS from last 14-15 days and they are not responding.

Today my wife has received a call from Mr. Saurabh from...

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Address: NEC Buliding , BSNL Office , Nr. Millenium market, Ring Road Surat,

R/Sir
Byju's company arranged online Zoom meeting on 27/05/2023, for their product Sales representative Aman Sarin[protected] taken a session and offered me to purchased this product with online class will be given by their team for demo period of one month and within a period our representative office team will given your review for confirmation and if your child not comfortable with this than we will refund your amount without...

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Address: NEC Building , BSNL , Ring Road , SURAT

R/Sir,
Byju's Company offered me on a Zoom Meeting demo version of their
product for class 6 & 7 online on 27th May 2023, according to them product will offered you for demo period and their representative confirmed within a month if your child satisfied otherwise whole amount of your booking will be refunded, As per their meeting, i booked product on same date and product will be received 31 May 2023 and online class was...

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Address: Dixit gali Gopalpura

Website: BYJU’S

I have taken subscription of BYJU’S but whatever they promised with me, they forget everything & not responding on calls, emails .
They r doing gud counselling later they broke their promises, this is a big scam so I requested to cancel my subscription so they cancelled & stopped all classes but my EMI amount is deducted every month so please stop all this...

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I am get the byjus package Jan 2022 and paying money 5000 cash total amount 43000 and converting the emi monthly 1750/per month it is very fraud and cheater of byjus they saying once and doing other thing they provide to one tab Lenovo they cost is in market 6 or 7 thousand and provide to books 2nd 3re 5th class books so after 10 days I am saying this books and my son's /(name is Varun tej, ) class is different they should not understand...

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Address: West Bengal paschim Medinipur

Website: [email protected]

Don't cancel my order...

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Dear Sir/Mam,

I had sent first mail for course cancellation on 17th-July but didn't get any response.
After this, mailed many times and called many times but no satisfactory answer was received.
Disturbed, I had to make this complaint on this.
You are requested to please help me.

Regards,
jay...

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Address: 02, Village Jhari Post Jamuar

Website: Byjus.com

I have taken an MPPSC course from Byju's for my wife but due to some reason, I want to cancel this course. But cancellation status and return my amount not updated....

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Hey Team
I initiated the cancellation in May 2023
Till now no response from your side .
It is very wrost experience with Byjus the give false statement.
RF-[protected] This is Refrence I'd . please solve my problem as soon as possible....

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I want byju's to cancel my course and i want my refund back but they are delaying the process and has not initiated the cancellation proces yet. I am currently enrolled in IAS english course and I've informed them about the cancellation of my course due to some valid reasons within 15 days of starting of their classes according to their policy but still they are not giving me any positive response....

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Address: Bangalore

The company is not refunding my amount back plz provide my money back...

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I had enrolled for BYJU’S IAS coaching which is valid till 2026. The course includes live online classes which is valid till the year 2024. However, I have not been given any links of the classes and the application also does not display the time table and live classes links. I have tried to reach out to the customer care but in vain. I have not received a single call back till date even after me contacting them for multiple times. I’ve...

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Address: Bangalore

The counsellor, Mr. Gunasekaran, enrolled my son with Byju's Tution center on November 25, 2022. We didnt' want a long term tution option, considering this, he offered us monthly payment and can be discontinued any time, by writing the bank to stop the ECS.

The Byjus tution center accepted the fee monthly using auto deduction mode through directley from the account, Rs. 4722 is deducted automatically every month. Now, we want...

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Address: Sector 21, Noida

Dear Sir,

A counselor (Praduman Kumar - Noida) visited our home at 8:30 pm to conduct an interview with our niece, but he provided incomplete information about Byju's program. He misled us regarding the scholarship details.

He obtained all our bank information and proceeded with the registration for the Byju's program. After completing the registration, he informed the parents that Byju's charges 45K for this...

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