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Last updated Jun 16, 2024
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BYJU's reviews & complaints page 12

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O
O_v_i
Jun 8, 2023
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To cancel the course

Address: Bangalore

I registered a course for my son.in byjus. I paid 2 installment and the registration fee. Recently, I lost my job. Due to that, I couldn't pay the installment further. Requesting them to cancel the course.but no response...
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S
Spak
from Chengalpattu, Tamil Nadu
Jun 8, 2023
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Cancellation and refund

Address: Chennai

My daughter is not interested in studying NEET and she has created an environment where her focus is to study IPS so no more byjus and I have shown money for one year without any problem so I am not going to pay anymore....
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K
Krish prajapati
from Palanpur, Gujarat
Jun 8, 2023
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11 and 12 jee aakash byjus subscription

Address: Karnataka
Website: learn.aakshdigital.com

I am writing in Hindi Maine 4 month pehle uska 11th or 12th ka je ka sabse Sun Liya tha lekin vah EMI per liya tha lekin abhi mere Papa ki tabiyat kharab hai unke operation ke liye Paisa chahie to mere ko bhai jiska sab se Sun cancel kar dena lekin vah cancel nahin kar rahe use vajah se mere Papa ka operation nahin Ho pa raha hai so please help MI abhi mujhe paison ki bahut jarurat hai...
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S
Spak
from Chengalpattu, Tamil Nadu
Jun 7, 2023
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Cancellation and refund

Address: 19/42 thattan malai Street chinna natham chengalpattu

Hi I am kaviya I am complaining against to byjus . It's been a year there is no response from them and I even mailed them still no response . The person who came to my home and explained about this he didn't even said about we should cancell before 15 days . He did said about it . But my father mailed and called them no response and
They are not cancelling. I did not use any product from byjus but every amount Is going to them for...
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G
Gudiya30
Jun 7, 2023
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Online tuition classes for class 8

Address: Banglore
Website: Byjuslearningportal.in

I have Byjus received learning station on 29 April 2023 and classes starts from 1 May 2023 and they cancelled our course on 7 may 2023 my daughter was not able to attend the classes . We have deposited 12000 Rs when i asked for refund they were not responding......
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R
raj122356242
Jun 7, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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Nor complaint with cancellation

After mtiple calls o have received a call from byjus saying I need to pay 14500 to cancel my course after payment they haven't cancelled the account and cut 7250 from my account...
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P
pandi7872
Jun 7, 2023
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12th standard byjus live class

I have registered my daughter P. JANANI in BYJUS 12th std live class in english medium for JEE.
Student name is P JANANI studying 12th standard.
Registered mobile number is [protected].

BYJUS officials said the classes will commence from 31st March 2023.
But, the classes didn't start for my daughter due to the fault from your marketing person Mrs Mahalakshmi[protected].
Then she said this problem...
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N
Naveen1kumar
from Anantapur, Andhra Pradesh
Jun 7, 2023
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Cancellation and Information

Please let me know why i am not getting call to cancel the course.

my first EMi is deducted, i have made many calls to Byjus customer and they
are saying, they will call me back, but no one is calling to cancel the
course.
Please take back your learn station and cancel this course, i do not want
to be charged on second EMI.
Please please please have some one call me and cancel this course....
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I
indira tumuluri
Jun 5, 2023
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Cancellation of live classes 9th and 10th

Hi

Please let me know why i am not getting call to cancel the course.
The SO :[protected]

my first EMi is deducted, i have made many calls to Byjus customer and they
are saying, they will call me back, but no one is calling to cancel the
course.
Please take back your learn station and cancel this course, i do not want
to be charged on second EMI.
Please please please...
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N
Naveen1kumar
from Anantapur, Andhra Pradesh
Jun 5, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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Cancellation and Information

I enrolled to the Byju's course because they told me that if you not comfortable with the course, you can cancel within 15 days from enrollment time.
Then, I enrolled into the course I attended the classes one week, I was not comfortable with that content.
I cancelled the course according to company rules.
But, they have not canceled the course yet.
Every day they are calling and asking me full payment, then...
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A
Ashish.i
from Handia, Uttar Pradesh
Jun 2, 2023
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Refund /cancellation of admission

At the time of admission counseling, it was said by Byju After taking the admission, the kit will be delivered and after that we will get 15 days for the trial. And if we don't find the method right in 15 days of trial then we can apply for cancellation and will get full amount refund. But when we did this, we are troubled for almost 10 days and no one is even ready to listen to us.
By giving new clauses, efforts are being made to...
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A
Ashish.i
from Handia, Uttar Pradesh
Jun 2, 2023
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I am complaining about money refund process

At the time of admission counseling, it was said by Byju After taking the admission, the kit will be delivered and after that we will get 15 days for the trial. And if we don't find the method right in 15 days of trial then we can apply for cancellation and will get full amount refund. But when we did this, we are troubled for almost 10 days and no one is even ready to listen to us.
By giving new clauses, efforts are being made to...
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V
V Hathiram
Jun 1, 2023
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Cancellation of course and loan and refund initial payment

It was about 40 days since i'm requesting the byju's team for cancellation of my subscription/package. Call center people are arranging call in 72 hours. Bujus mentors are making a call and saying that they have forwarded my grievance to finance section. I have sent mails to resolve at the earliest through my email [protected]@gmail.com but they are delaying. This is happening since last on month but there is no progress. However, monthly...
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D
dikshatantarpale
from Hyderabad, Telangana
Jun 1, 2023
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Refund money after 15 dAYS

Address: banglore
Website: [email protected],[email protected]

I took course for IAS tablet, but due to some reasons I cancelled and asked for refund they update my details and sent a mail to me that i will receive my refund within 15 days but its more than 15 days I have not received any money from byjus, and I called them they always you will receive but ......
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S
sakinashabbir
from Dahod, Gujarat
Jun 1, 2023
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Cancellation and refund

Address: Banglore

Dear Sir,

We have subscribe byjus cource, and as per their policy we have cancel their subscription within 15days. we have received email about cancellation from them. after receiving cancellation we return back their item like TAB bag full consignment by courier.

we have sent many emails and calls, but no answer. they are keep telling that we will check and get back to you in 24 to 48 hrs. but they never calls...
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K
Kumar Karthik k j
from Hassan, Karnataka
May 31, 2023
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Cancellation and refund

Address: Banglore

I have taken a byjus subscription which had 15 days free trial period.On 12 th day i requested for cancellation as i didn't like that.during that time they said we will cancel it.Its been 25 days since i have requested for byjus subscription cancellation.Still zero progress.I have called byjus Customer care 100 times, they say senior manager will call in a day but nobody calls.I have taken TLPay loan from byjus, and emi starts from next month...
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R
Raviteja1993
May 29, 2023
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Tab replacement communication

Hi,
I have subscribed byju's tutorial for my children of class LKG upto their class 12.
From company side one educational consultant mr Sachin had visited my house at Kothavalasa, showed me the product features and
informed me that the company has a free tab replacement policy every two year interval.
So based on that commitment, i agreed to subscribe and paid .
My registered mobile no is . I had contacted...
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K
kjchandra1978
from Bengaluru, Karnataka
May 29, 2023
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I want to cancel my son's admission to "Aakash Byju's"

Address: Bengaluru, Karnataka

Hi Team, We have taken admission for my son, Tanish Kandala on 16th April for Aakash Byju's 11th and 12th JEE course and the counsellors (Nikhil and Mahesh) have given two months trial period till 15th June, 2023. My registered mobile number is [protected]. My son is not comfortable with online classes, so we need to cancel the subscription and get the refund amount.

I have contacted the counsellors and Mentor for the cancellation...
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N
neeraj_ku2002
from Mumbai, Maharashtra
May 29, 2023
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Books not delivered

Wrt registered mobile no [protected], of Navya Sharma byjuice was subscribed for Std 4 to 10. The address was updated of Surat Flat H729, RAJHANS SYNFONIA, Aabhva Vesu road, Surat several times...for delivery of books for Std 8.
First they told only soft copy will be provided as these books which were provided in earlier classes were complementary...then on further communication they sent the books to Navi Mumbai address twice which...
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R
Rzoo@4380
from Delhi, Delhi
May 28, 2023
Jun 1, 2023
This thread was updated on Jun 1, 2023
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Refund

I purchased byjus subscription on 15 may2023. On next day ii request them fo refund, because course was not meeting my expectation. It has been 15 day they haven't refunded my amount. For book they told me that they will refund 950 rupee because their printing press is not working. So i request to cancelled the subscription. But these ppl are manipulation and not giving me my money....
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