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CARS24 Services Complaints & Reviews

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Updated: Feb 22, 2025
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28
unwanted calls from different locations
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Great cheaters, never ever believe them...
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Fraud in transferring ownership

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Breach of contract
Threatened By CARS24 Employee Regarding My RC Transfer
RC not yet transferred after more than 6 months from date of Car sold | PB15U6582

CARS24 Services reviews & complaints page 8

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V
vaibhavmi
from Bareilly, Uttar Pradesh
Jan 6, 2023
Jan 9, 2023
This thread was updated on Jan 9, 2023
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Penalty amount is too huge

Address: Bareilly

I decided to sell my car at Cars24 after getting a good deal. However, due to some unforeseen medical issue in the family, I had to cancel the deal after 2 days.
The company has charged me a penalty of 5000/- along with a token amount of 1000/- given at the time of the deal being locked.

My complaint is that the penalty charge is 5 times of token amount which is not justified and they don't provide RC without paying...
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M
mj90
from Kūkatpalli, Telangana
Jan 4, 2023
Resolved
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RC not received-Brezza ZDI+ Automatic

Address: Doolapally Rd, Kompally, Hyderabad, Telangana 500014, Hyderabad, Telangana

I purchased a vehicle in July, 2023 through Cars 24. My car sales executive Sampath (Mob: [protected]) has ghosted me and delayed my delivery on the delivery date initially and upon Sales Manager (Bharat Reddy- [protected]) assurance of no further issues, I accepted late delivery of the car. My car RC transfer process was initiated in Aug-22 and I visited the RTA on 16-08-22 to complete the formalities. I have received an EMS no later, but...
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D
damanpreet.singh
from Ludhiana, Punjab
Jan 3, 2023
Jan 15, 2023
This thread was updated on Jan 15, 2023
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Re: Inspection issue in Ford Ecosport ID10590071750 Dealer code 80274

Address: GS Car Bazar Dana Mandi Malout

This is related to complaint number 802835 with Cars 24
Team is not helping out with any response and update on the refund of the amount

Below is the communication on which we are following up from the dealer, even the RM is not picking the call

Very unfortunate to write this email again
once again we have faced issues in the inspection done by Cars 24 and actual state of the vehicle.
br...
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S
SaiTalari
from Hyderabad, Telangana
Dec 27, 2022
Dec 31, 2022
This thread was updated on Dec 31, 2022
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Forcing emi payment not eating and

Address: Hyderabad

Very bad that I have taken car from cars 24 and now iam facing a problems from u r finance team which they are forcing to me pay emi immediately . But I have informed to wait one month and i have said that I will pay 2 emi in next month and iam not at all ready to buy back my vechile. U r person mrn bhakshr Rao is forcing to buy back vechile and iam going to compline in consumer court the way u r finance people are behaving with me. And he...
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V
vijey s
Dec 23, 2022
Dec 27, 2022
This thread was updated on Dec 27, 2022
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Receiving SPAM calls very frequently

Please stop calling to my mobile asking for second hand cars.
this is very irritating and disturbing; I have already raised a ticket and there is no use and I still keep getting calls very frequently.

Ticket number - Ticket: 734133...
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V
Viraj B B
from Namakkal, Tamil Nadu
Dec 20, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Annoying calls and spam messages from cars24 to my no. 8867602247

Please stop calling and sending spam messages to my contact no. [protected]. I don't have any car to sale....
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V
Viraj B B
from Namakkal, Tamil Nadu
Dec 20, 2022
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Annoying calls from cars24 for my no 8867602247

Please stop calling to my no [protected] . I don't have any car fro sale.
Please put my no in DND list....
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H
Harry Pal Singh
Dec 19, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Continuous spamming

Sir,
I am getting daily SPAM mails from CARS24, sometimes three times a day just like a doctor's orders. They have hired [protected]@connectinboxx.com to do their dirty job.
I never subscribed to their mails or newsletter or even visited their website. Can you please take up the matter with his cheap company...
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A
Amruth99
Dec 18, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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I have sold my car 20 days back but still payment and noc is yet to process

I have sold my car KA04MQ1940 to cars24..But they are intentionally delaying the process one of the executive informed same to me...please don't sell your car at cars24.....
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A
arunkumaranup
Dec 16, 2022
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Cheating,scam on car purchase

Address: Dinne Anjaneya Swamy Temple Road, Behind Prestige Fern Residency, Haralur, Bengaluru, Karnataka 560102, opposite of Zonasha Vista appartments

BIGGEST SCAMMERs:

I had purchased my car on 19th Sep'2022 from car24(tied-up with dealer Techno-Justcars 365) with full payment. I though i am purchasing car from Car24 itself.
I have the sale invoice where Cars24 has sold the car to the Dealer and
Sale recipt from for the dealer to my name(after full payment on the vehicle..

The vehicle has no loan, no fines, no dues of any sorts, I have verified...
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K
Kritika330
Dec 14, 2022
Dec 21, 2022
This thread was updated on Dec 21, 2022
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Party peshi

I have sold my car with Cars24 and during the time of sell, I told them that I may not be able to come for Party peshi. Then they told me that it can be done over video call. But now they are asking me to come to Gurgaon RTO office for party peshi, but it's not possible for me. I live in Tamil Nadu which is tooo from Gurgaon.
Kindly help me the same. Cars24 has hold my 10000rs. Please look in the matter....
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A
ashish161080
from Rewari, Haryana
Dec 10, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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RC not received -UP16 AS7747 .

We purchase car ..Nissan Micra ..UP16 AS7747 ...Chasis No --02454...On January -22 ...Till now originally RC not revived from Cars24 side ...
So many chat we do ..from Cars 24 side .But no body respond properly ...

Please return my car ...and closed my account from Cars-24 side ...

And also which Cars24 Agent proved the car..This person left the Job ..

Ashish -
[protected]
[protected]...
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H
Helna Salby
Dec 5, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Refund after the RC name change

Address: Kakkanad yard kochi, Kerala cars 24

We purchased Hyundai grand I 10 from Kakkanad yard kochi, Kerala they do not providing refund after RC Name changing of RS 10000...
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A
Antony Nithin
from Ernakulam, Kerala
Nov 30, 2022
Dec 7, 2022
This thread was updated on Dec 7, 2022
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Unwanted calls inspite of DND

Website: Www.Cars24.com

I am getting 2-3 calls everyday from CARS 24 for selling my car, which I have already sold. Inspite of do not disturb service activation still I am receiving it. PLEASE STOP YOUR EXECUTIVES TO CALL ME EVERYDAY. Today I received call from Mrs. Vyshanavi. Please ensure genuine business practices within your organization. And i dont have any cars to sell....
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D
Dealsonwheels
Nov 30, 2022
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Fraudulent bidding

On the 29th day November 2022 we received a message saying we won a bid for a car which we never seen on the cars24 dealers app and never bid for it.
The car we won was a worst car then a scrap car. When we rang up customer representative about the issue the representative was not ready to listen to us on top she started blaming us and started threatening that we take leagal action if we not take this car.
She forcefully made...
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B
Bally Rawat
Nov 27, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
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Reimbursement of service charges of rs 8850 which was waived off not received till date.

I sold my vehicle no MH43BK8014, maruti vittara brezza to cars 24 on october 1st 2022 through their adviser mr, Augustine waghmare for rs 772000 with a written understanding that the amount of rs 8850 service charges will be waived off and although it was deducted at the time of payment but was to be credited back to my account after expiry of one month.after lapse of one month iam following up with mr waghmare and his senior but seems to...
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D
Dipanjan Rudra
Nov 26, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
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Terrible after sales service and RTO transfer

Address: 495L/2 r.n guha road kol 74

Dear all

I just rec'd a call today 26/11/22 at approx 10:40 am from your customer care that I will have to appear before jalpaiguri RTO to transfer my car RC.

Please share the required proof that it has been sold under jalpaiguri RTO to close the deal

During sell i was commited that car will be sold within kolkata or adjoining areas

Just see the message rec'd

We...
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S
ShubhiMittal
Nov 24, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Security money not refunded

I sold my car to cars24 Agra branch on 29/06/22 and have been in constant touch with their customer service team. Within the 120 days period, i have called cars24 multiple times to inquire regarding party peshi status and they have been asking us to wait for 120 days to end.
The security amount of INR 10, 000 has to be credited in my account on 27/10/2022. I did not receive the amount or any update from cars24 regarding my money. On...
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P
Praf G
from Pune, Maharashtra
Nov 24, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
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Regarding my NOC letter from Cars24 Services

Dear All,

I Praful Ghayar had availed a car loan from Cars24 Financial Services Pvt Ltd.
On 16th Nov 2022 I had made the full and final Payment of my loan. Accordingly the member from Cars24 team said that I will receive the Soft copy and mail confirmation regarding my NOC within 3 days. Today 8 days have passed neither I had received the NOC soft copy nor I had received their mail regarding the same. On follow up they...
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V
vijey s
Nov 19, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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Receiving SPAM calls everyday

Even after raising complaint, I am still getting calls from cars24, can you stop calling me. this is ridiculously annoying. (Ticket: 734133)...
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