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Clay Telecom Complaints & Reviews

www.clay.co.in

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Last updated Mar 6, 2022

Complaints 367

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worst network in australia

never go for a clay international sim card

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over billing issue

clay telecom good plans and service

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Clay Telecom reviews & complaints page 14

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Address: New Delhi, Delhi

I was travelling to Germany for about 10 days and took a clay sim card for the same. Very good response to my query but pathetic services after that. The sim would only work after my regular complaining calls to the customer care which were charged exorbitantly. This happened not once or twice, but most of the times !! It felt like i was carrying a number not for my convenience but for their easy ways to make money !!...

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Address: New Delhi, Delhi

Horrible customer care services from Clay Sim Cards. I took their international sim for US with $30 rental plan for 15 days. Inspite of completing the entire paper work as per their instructons and sharing my card details, i got a message that i have exceeded my limit hence all services are barred. On calling the customer care they werent ready to extend any solution at all and kept me hanging.! A horribly unbelievable service experience....

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Address: New Delhi, Delhi

Never share your credit card details with Clay sim Cards, rather prefer dealing with them in cash. I got double charged on my card once for Singapore ( destination i never travelled to ) and one for UK – my actual destination. And on asking for a relevant reason, they said it was a backend mistake but doesn’t happen regularly! Well if it happens once, it happens all the time. Definitely not using such services where they store ur details...

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Address: New Delhi, Delhi

I found Clay Sim cards to be over hyped. Their services for UK were just pathetic. The customer care was equally rude and irresponsible in sharing information!! I don’t think that i will ever use these again even if offered for free...

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Address: New Delhi, Delhi

Clay sim cards have false claims of being affordable and really convenient. They are full of hidden costs and have super expensive implicit deals that they make you purchase . They will hike ur bill by 20% and directly deduct from your credit card and you will find yourself trapped in the vicious cycle of getting refunds....

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Address: New Delhi, Delhi

I had used an Australian Sim card from Clay and returned when i got back after 21 days. When i got my bill, I had to recheck my call records twice cz my bill of rs 28k for 21 days. Turned out that i was billed for calls made by person who used the number before me and for most of the calls, there was increase in the duration by them. It took me a week to get this sorted and to finally pay my bill of 8k!! Never using this again...

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Address: New Delhi, Delhi

I bought a sim card from Clay while i was travelling to US without knowing what i was getting into. First they charged my card with 10k, saying they do it specifically for US. And not even a week into the trip, they barred all my calls! I was left with a mobile phone which was rendered useless!! Calling their customer care, i get to know that i have crossed my limit of credit while i was told i had an unlimited plan and until someone pays...

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Address: New Delhi, Delhi

Clay Sim Cards – a really bad choice for international travelling. I used their pre paid option for Thailand and it was really really bad. I spent on services for a sim that didnt register on the network no matter how much i tried. Ultimately when i gave up and called the customer service they said that i have been given a sim that isn’t valid anymore!! Wow!!! Selling a dead product!! I am soo pissed right now. Its easier to fool a customer...

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Address: New Delhi, Delhi

Definitely lacks the customer trust with all their billing frauds --- I used Clay Sim card for UK for not more than 10 days, but i was really shocked when i saw my bill generated within 15 days and amounting to INR 20k, even though when i had a zero rental plan, with no data usage and when the phone was used only for incomings!! Its been more than 10 days that m still in the process of getting this rectified and had their services been great...

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Address: New Delhi, Delhi

If you are looking for a satisfactory first time experience, trust me you should not even think o[censored]sing the poor and disgusting services provided by Clay Sim cards. I have used their international sim card only twice after which i have neither recommended nor used such pathetic services. Where the customer support is least interested in listening you your problem and the services aren’t great either. With calls dropping at regular intervals...

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Address: New Delhi, Delhi

Poor on customer service experience ---- I bought a prepaid Clay Sim card from the delhi airport for US and must say i have never felt more misinformed in my life. Clay has the worst customer support team employed with them. I was told that the sim wud automatically pick the network but once i landed and inserted the sim card to make my first call, there was nothing. For the first 20 mins i kept trying everything possible but ultmimately...

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Address: New Delhi, Delhi

I was travelling to China and decided to use Clay sim for data services and emergency calling. The data service never worked when i required it to. They should have provided a map of coverage areas instead of saying coverage all over China. When i complained on returning back Mr Kamal told me that the data was working just fine and there is nothing they can do about it. I couldnt go on with the complaint and wanted them to settle the...

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Address: New Delhi, Delhi

The worst that you will ever get to use ever --- I happened to use Clay Sim card for Malaysia and it was the worst services that i’ve ever used in a very long time. My sim card wasn’t working ever since i landed and the customer support were honestly support-less. They just kept on making a fool out of me by saying that they have raised the issue and resolving it but never really worked for me. Apparently the sim never worked but these...

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Address: New Delhi, Delhi

Please be careful of anyone who approaches you from Clay Sim Cards at the Delhi Airport. I was travelling to Dubai and since i was looking for a cheaper option i landed up buying a so called “RENTAL FREE” plan. I got a shocker when i saw my bill which was charged a rental of some 50dirhams nd some crazy call back rates to India. Never trusting Clay with their services ever again....

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Address: New Delhi, Delhi

By far the most pathetic services that i have ever used. I opted for a clay sim card for Singapore thinking i wud be connected with my family but i was a joke!! Connectivity and good network seems to be a joke when it comes to Clay Sim Cards.!! I coul barely makes calls back home leave alone receive them. All in all, frustrating and pathetic service...

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Address: New Delhi, Delhi

CLay Sim Cards is nothing but waste of money no matter how much they claim they are great and the best. I took their prepaid clay sim card for UK cz i knew my calls weren’t going to be much. But turned out mi trip i was frustrated with always being out of credit on the phone despite of no usage and their customer care doesn’t really seem to care in reality!! Overall really bad and frustrating experience using CLAY!!...

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Address: New Delhi, Delhi

A rental of some 50dirhams and some crazy call back rates to India. Never trusting Clay with their services Please be careful of anyone who approaches you from Clay Sim Cards at the Delhi Airport. I was travelling to Dubai and since i was looking for a cheaper option i landed up buying a so called “RENTAL FREE” plan. I got a shocker when i saw my bill which was charged ever again....

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Address: New Delhi, Delhi

I was flying to China and was informed that Clay Sim Cards have the cheapest tariffs which i realised after paying a hefty bill of 25k that this is nowhere close to being cheap or affordable!! And their services aren’t even worth it. Poor connectivity and confused customer care employees. Neither using nor recommending....

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Address: New Delhi, Delhi

I had requested their representative for various options for UK almost a week before my flight and i found myself doing up the follow up rounds with them to get something for my trip. I ultimately didn't use their services, thinking if pre-sales services are such what a bad deal would it be to use their actual services!!...

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Using Clay Sim Cards is as good as using nothing. I was travelling to Malaysia and opted for their services, clearly which was a big mistake which i can say now. I realised that the moment i landed and till i came back, my sim never started. There were no signals, the customer support were candid in sayig that they cant do anything and to top it up they sent me a bill of some 1000 rs. 500 for minimum commitment, which i was never informed...

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