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ClearTrip Complaints & Reviews

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Updated: Feb 5, 2025

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Refund request denied.

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Address: UAE branch

I have made payment for 2 uae visit visas today and have received confirmation mail for the payment as well but my Cleartrip ID[protected] is not Valid on the site while trying to upload documents. Moreover it does not work on phone support as well.

Please respond as none of the support lines work as the trip id received is not valid....

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I booked a flight from goa to dehradun for 3 people on 1/04/2022. When I booked it once, the amount was deducted but transaction failed. I was expecting a refund but there was nothing. I tried to book again but transaction failed again. So basically money was deducted twice from my account and neither did I get the ticket nor the refund. It's been 9 days now I haven't got the refund. I can't even track where my money is....

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Had booked the flight with trip id[protected] from Srinagar to Delhi, and due to sudden rescheduling of flight without any verbal confirmation the flight got missed and when asked for No show the airline refunded amount of 4206 INR and these cleartrip guys refunded only 1682 INR to me.
What is this???
Pathetic services

Vikrant Nigam- [protected]...

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Dear Sir

Greetings Of the Day !

I SYED NAYEEM UR RAHAMAN Holding Indian Passport No : N9545679 Have Booked A Refundable Flight Ticket From Bahrain To Hyderabad Dated 30th April 2020 For Flight Noted : GF 276. Later I Due To Emergency In My Home I Cancelled The Flight Tickets But Didn't Received Any Refund Amount To Bank Account.
I'm Enclosing The Proof Of Refundable Ticket Displayed Clearly While I Was...

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Address: uae

Many times I have complained, I don't get any solution, it's been morethan 2year, I did not receive the refund...

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Address: Mumbai

I had booked one-way journey ticket on18/03/2022 for Trivandrum to Chennai through cleartrip.
The ticket booking confirmation cam at 23.07 Hrs.
At 23.32 Hrs there is one mor email from cleartrip indicating payment failed. The email also contained a link to check the refund status which also mentioned 3-12 working days to refund the amount which has been deducted. I had waited for the same and called up customer care wherein...

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Today I booked air ticket from bbsr to Delhi but amount is deducted from my account but ticket confirmation was not their and not getting any refund...

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Hi,

I have booked a hotel in Chennai and I made payment via hdfc net banking . The payment got debited but I could not see any bookings. I could not see any Trip I’d too . I am unable to contact support without trip I’d . Payment of 2910 made on 2/4/2022 ....

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Address: Bangalore

The amount of 8588/- has debited through gpay..but they are not responsible..flight ticket has booked but booking confirmation not sensed through any message, call, email.....

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Trip ID:[protected]

My wife and I booked a flight through Cleartrip. The flight was a refundable flight and as per the screenshots available with us this clearly shows a refundable flight as per cleartrip app. Now the customer care executives are saying that this is non refundable.

One of cleartrip executive (Harshal Kokse) has also confirmed the facts stated by me, on an email that the said flight is showing...

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Address: Bangalore

Customer support s respond well n once payment has been done.thy will not send any confirmation.. totally big fraud...

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Hi,

Can anyone please help me with refund amount. I really am in need of the amount to book another flight, I have my grandparents who are sick and I need to reach Amritsar asap!

Trip ID[protected]

Please HELP! They said it will be refunded in 3 days. It’s still not happened.

Please help...

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Hi,

My name is Preena Patel. I tried to book tickets from Ahmedabad to Gaya, for 5th April, 2022, IndiGo Airlines, IndiGo 6E-5011 and IndiGo 6E-6193. The amount of Rs 8, 302 was deducted from my bank account. I made the payment through my UPI id through GooglePay. But I got an email of the payment being failed. I’m attaching the screenshot for your reference. Please return my refund my money as soon as possible.
br...

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I have booked to and fro air ticket through cleartrip. till payment page everything was perfect. once i entered payment otp cleartrip page states "something went wrong and start from beginning". later i got an email from cleartrip stating payment failed and amount will refund in 3 to 14 working days. after this payment i don't have enough balance to book a ticked and i don't have time to wait till the period cleartrip is suggesting as my...

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During the initial COVID-19 impact Flight was Cancelled by M/S Spice Jet and they sent me the confirmation that they will refund my entire booking amount. I have also got confirmation e-mail from Clear Trip saying that they will refund the amount. But no refund is received yet even after my several request and even after my complaint registration under this forum on 28th Feb 2022....

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Address: DUBAI

Website: Cleartrip

Don't book to this company. One year already still didn't get my refund.
I cancelled my ticket since april 2021....

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This is unfortunate that during quick booking twice same payment amount is applied on card and also the booking never happened stating failed payment!

how Can a payment be applied on card when payment failed ?

also why is it customer has to do disputes raising process for no fault of theirs but the merchant did all wrong -- in this case cleartrip

the screenshot also has been attached
br...

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Address: Sharjah

It's been almost 6 months seen we requested our refund till now we didn't receive our refund. we want to use our refund to book our ticket way back home as we are all stuck here in UAE waiting for our refund.

hoping somebody can help us to get it done/refund to us.

thanks...

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Address: Unit No 1, Ground Floor, DTC Building, N M Joshi Marg, Delisle Road, Lower Parel (E), Mumbai – 400013

I booked return tickets MUM-COK 15th-19th March'22. After travelling to COK, due to a medical emergency I could not travel back to MUM. I cancelled my ticket with cleartrip on 16th March '22(before 3 days of return journey). The customer care executive processed my return and told me that cancellation charges would be airline fee( Rs3000) + cleartrip fees and balance I would get refunded.
After this, I received an email from Cleartrip...

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Hi,

I made flight bookings on Cleartrip on 24th Feb 22 for going from Kolkata to Jammu on 25th March & then back on 29th March after paying 50030/- . Both flights are via Delhi since there are no direct flights.

But I seem to be facing issue since the time of booking -

1. I received no confirmation from cleartrip on the bookings apart from saying that payment has been received.
2. I finally...

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